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Lightroom classic is running so slow it is almost unusable

Forum|Forum|5 years ago
March 13, 2020
12 replies
58666 views

I have been using Lightroom since version 1.0. I am up to date with my updates on the current classic CC. It has been running so slow for the last several months it is bordering on totally unusable. When I open it takes minutes to load. Every click on the import process, from import, to selecting the drive, to selecting the folder (both for cards and already-uploaded on RAID on USB-C connection), takes 3-6 minutes. I often get the whited out scren and Lightroom is not responding message before it comes back again.

I am running it on a I7-3770k processor, Nvidia GXO1060,, 32GB RAM, with the catalog on its own SSD. I start the new year with new catalogs for my commercial and news photography, so the catalog have hardly any photos in them. The photos are from a D4 and D810. I regularly optimize the catalog. I do not have an enormous number of presents.. I've done nearly every step on the optimization web page. Help????

Correct answer nikunj.m

Hi there,

We are sorry about the experience with Lightroom Classic. Would you mind sharing the version of Windows you are using?

Would you mind checking the below mentioned details and performing the steps to check if it helps?

Go to Preferences > Performance and increase the Camera Raw Cache size to 10.0GB or more.
On the same tab, check the option to Use Smart Previews instead of Original for image editing and uncheck the option to Generate Previews in Parallel.
On the Performance tab itself, select off from the drop down for Use Graphic Processor
Go to the General tab and check the box to Replace Embedded previews by standard previews during idle time.

Once you have made the above-mentioned changes, quit and relaunch Lightroom Classic prior to testing the application.

Regards,

Nikunj

Show previous replies

Per Berntsen

Community Expert

Do you have a Logitech mouse or keyboard, and if so, have you installed Logitech Options?

This program installs a Lightroom plugin, which is known to cause Lightroom to take a long time to load, and possibly also other problems.

The plugin can be disabled by going to File > Plugin manager.

Z

zinchukAuthor

Participant

I do indeed have a Logitech mouse and the software, but no plugin is appearing in the plugin manager. Do you think it could be an issue with On1 plugins? Or Smugmug?

nikunj.m

Correct answer

Community Manager

Hi there,

We are sorry about the experience with Lightroom Classic. Would you mind sharing the version of Windows you are using?

Would you mind checking the below mentioned details and performing the steps to check if it helps?

Go to Preferences > Performance and increase the Camera Raw Cache size to 10.0GB or more.
On the same tab, check the option to Use Smart Previews instead of Original for image editing and uncheck the option to Generate Previews in Parallel.
On the Performance tab itself, select off from the drop down for Use Graphic Processor
Go to the General tab and check the box to Replace Embedded previews by standard previews during idle time.

Once you have made the above-mentioned changes, quit and relaunch Lightroom Classic prior to testing the application.

Regards,

Nikunj

R

Ramin21895599z4gl

Participating Frequently

Hi,

Is lowering the expectations and performances on a healthy, performant computer is really the solution?

Why the real problem is not addressed?
Mine was working perfectly good till an updated ruined it all?

Now do I really have to uncheck all the options for performance that I was using to make the program work properly? Is this really your solution?

Switching to smart previews made me delete many of my good pictures when I thought that they were out of focus or low quality!

It’s really shameful that Adobe tells us to expect less for the application to work! And this, with a very powerful gaming computer and 32Go or RAM that I am using!

Particularly when all worked well before!

On the CC side, all that Adobe is trying to do is to sell more stockage when I absolutely don’t need and never even need to use!

This has seriously made me start looking for more performant programs even if I am used to LR and used to enjoy working with it!
Somehow, it’s a big shame and a big minus to the company!

R

Ramin21895599z4gl

Participating Frequently

Hi,
Is lowering the expectations and performances on a healthy, performant computer is really the solution?
Why the real problem is not addressed?
Mine was working perfectly good till an updated ruined it all?
Now do I really have to uncheck all the options for performance that I was using to make the program work properly? Is this really your solution?
Switching to smart previews made me delete many of my good pictures when I thought that they were out of focus or low quality!
It’s really shameful that Adobe tells us to expect less for the application to work! And this, with a very powerful gaming computer and 32Go or RAM that I am using!
Particularly when all worked well before!
On the CC side, all that Adobe is trying to do is to sell more stockage when I absolutely don’t need and never even need to use!

This has seriously made me start looking for more performant programs even if I am used to LR and used to enjoy working with it!
Somehow, it’s a big shame and a big minus to the company!

By @Ramin21895599z4gl

You have added your points/issue into a three year old discussion. LrC versions, and PC OS versions have changed since. Plus who knows how similar your hardware is to that of the OP.

Please post your own discussion. When you do, be specific as to issues you are having, and include in your post, the LrC version, your PC OS version, CPU specs, Amount of RAM, GPU make/model, Amount of GPU VRAM, GPU driver version, etc.

I did not notice that it was that old! The search took me there! Maybe they should be deleted!
But I see the problem is not new and still there!

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