Lightroom Classic last update crash immediately! Camera Raw in photoshop crash too!

Forum|Forum|5 years ago
February 7, 2021
2 replies
268 views

I have just updated my macbook to Mojave and also update Photoshop and Lightroom classic. Lightroom crash immediately, can't even see the photos in the catalogue just imported. Photoshop crash in camera raw. I have to switch off the laptop every time, since even force quit doesn't work. Please HELP! Thanks.

Everything was in perfect order with Sierra e Photoshop 2019 and previous versions of Lightroom.

MacBook Pro (Retina, 15-inch, Mid 2015)

2,5 GHz Core i7

16 GB RAM 1600 MHz DDR3

AMD Radeon

R9 M370X 2 GB

Intel Iris Pro 1536 MB

Crash or freeze

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TheDigitalDog

Inspiring

When LR (or Photoshop) crash, first thing to try is resetting preferences. Can't hurt, sometimes fixes this:

https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

kentdesign

Community Expert

Hi Andrew - the link you just posted leads to a 404 error on my computer...!

kentdesign

Community Expert

Why Mojave? Catalina works very well with the new Adobe software.

I usually wait at least 6 months after a new OS is launched and then spend a day doing clean installs on my comptuers. Catalina is already the previous version, but Mojave is much older.

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