Participating Frequently

Question

Lightroom Classic launch is extremely slow

Forum|Forum|1 year ago
July 10, 2024
6 replies
836 views

Some time ago I posted my issue but am unable to find the post, so here goes again:

All of a sudden (I may have updated a graphics card or run Norton anti virus) my windows 11 pc takes 8 minutes to launch Lightroom Classic (v13.4). Once loaded I can edit away, no problems.

1) I uninstalled LRC from Crative cloud & reinstalled

2) I uninstalled LRC and Photoshop and reinstalled starting with PS

3)I dissable GOU once in LRC

4) I created a new empty catolog on my local drive

5) installed previous version of LRC

None of the above helped. Can someone please offer a suggest route to fix other than gortmating my drive. Below my system info:

Device name Edward-Windows-PC
Processor 11th Gen Intel(R) Core(TM) i5-11300H @ 3.10GHz 3.11 GHz
Installed RAM 40,0 GB (39,8 GB usable)
Device ID 63BCB127-3053-460F-B80A-FBE2FC1C1864
Product ID 00327-31042-31258-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

Windows

AxelMatt

Community Expert

Try to go back to LR 13.3 or 13.3.1 and check if it's launch faster.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo

AxelMatt

Community Expert

What you also can try is to creqate a temporarly new user account with Admin rights or an new Administrator and check if Lightroom starts normal under this account.

Adobe troubleshooting: Creating an admin account in Windows

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo

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edward5EF8Author

Participating Frequently

Thank Axel, I will try a new user account.

GoldingD

Legend

Windows 11.

Ok, do you ever restart that computer, as opposed to shutdown?

Windows has a default setting (Fast Startup) that causes a shutdown to be different from a restart in that the shutdown does not clear much in CACHE, etc. as such, some crud may be in the way. Especially stuff in the KERNEL. A restart clears that crud

https://www.pdq.com/blog/restart-vs-shutdown/

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edward5EF8Author

Participating Frequently

HI. Yes I restart 10 times a day because LRC eventually freezes the entire PC.

AxelMatt

Community Expert

Have you try ro disable Norton AV an then start LR?

Do you have done a clean reinstallation by running the Adobe Cleaner Tool after deinstalling alls Adobe apps?

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo

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edward5EF8Author

Participating Frequently

HI. Yes, I uninstalled Norton and I ran Adobe Cleaner Tool. Still slow in launching. I'm beginning to wonder if it isn't a Windows issue.

dj_paige

Legend

I'm beginning to wonder if it isn't a Windows issue.

By @edward5EF8

No problem here with Windows 11.

GoldingD

Legend

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut out as that is just so much dead space to us non-Techs and it takes up vast amounts of scroll space making the reply less readable and less likely that others will bother with your post.

~~example:~~

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edward5EF8Author

Participating Frequently

System info below: (I also disabled Plugins but issue persists)

Lightroom Classic version: 13.4 [ 202406181129-60d181b7 ]

License: Creative Cloud

Language setting: en

Operating system: Windows 11 - Home Premium Edition

Version: 11.0.22621

Application architecture: x64

System architecture: x64

Logical processor count: 8

Processor speed: 3,1GHz

SqLite Version: 3.36.0

CPU Utilisation: 8,0%

Power Source: Plugged In, 100%

Built-in memory: 40755,3 MB

Dedicated GPU memory used by Lightroom: 376,4MB / 3964,0MB (9%)

Real memory available to Lightroom: 40755,3 MB

Real memory used by Lightroom: 2659,7 MB (6,5%)

Virtual memory used by Lightroom: 3482,1 MB

GDI objects count: 713

USER objects count: 2292

Process handles count: 2550

Memory cache size: 80,5MB

Internal Camera Raw version: 16.4 [ 1897 ]

Maximum thread count used by Camera Raw: 5

Camera Raw SIMD optimization: SSE2,AVX,AVX2

Camera Raw virtual memory: 1483MB / 20377MB (7%)

Camera Raw real memory: 1369MB / 40755MB (3%)

Cache1:

Preview1- RAM:6,0MB, VRAM:0,0MB, _5EI1083.CR3

Preview2- RAM:7,0MB, VRAM:0,0MB, _6EI7622.CR3

Preview3- RAM:7,0MB, VRAM:0,0MB, _6EI7625.CR3

Preview4- RAM:6,0MB, VRAM:0,0MB, _5EI1074.CR3

Preview5- RAM:6,0MB, VRAM:0,0MB, _5EI1077.CR3

Final6- RAM:352,0MB, VRAM:0,0MB, _5EI1084.CR3

Final7- RAM:715,0MB, VRAM:0,0MB, _5EI1086.CR3

Preview8- RAM:7,0MB, VRAM:0,0MB, _6EI7631.CR3

Preview9- RAM:6,0MB, VRAM:0,0MB, _5EI1076.CR3

Final10- RAM:352,0MB, VRAM:0,0MB, _5EI1087.CR3

Preview11- RAM:7,0MB, VRAM:0,0MB, _6EI7626.CR3

NT- RAM:1471,0MB, VRAM:0,0MB, Combined:1471,0MB

Cache2:

m:80,5MB, n:1106,2MB

U-main: 70,0MB

System DPI setting: 120 DPI

Desktop composition enabled: Yes

Standard Preview Size: 1024 pixels

Displays: 1) 1920x1080, 2) 1920x1080

Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:

DirectX: NVIDIA GeForce RTX 3050 Laptop GPU (32.0.15.5599)

Init State: GPU for Display supported by default

User Preference: Auto

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic

Library Path: C:\Users\User\Pictures\Lightroom\Lightroom Catalog-v13-3.lrcat

Settings Folder: C:\Users\User\AppData\Roaming\Adobe\Lightroom

Installed Plugins:

1) DxO PhotoLab 5

2) Topaz Photo AI

dj_paige

Legend

Try disabling your plug-ins to see if that helps or fixes the problem.

dj_paige

Legend

Often, this is caused by a plug-in of some sort. Try disabling your plug-ins to see if that helps or fixes the problem.

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