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lightroom classic no longer opening

New Here ,
Oct 10, 2022 Oct 10, 2022

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I have lightroom classoc version 6.0 I am runnig windows 11. i used last time a few weeks ago. today when I tried opening i get the follwoing error:

 

Adobe photoshop lightroom has stopped working

A problem caused the program to stop working correctly. windows will close the program and notify you if a solution is available

I cant seem to find what is causing the issue.

 

hope someone can help

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Community Expert ,
Oct 10, 2022 Oct 10, 2022

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quote

I have lightroom classoc version 6.0 I am runnig windows 11...


By @Gabriel CN

I think you use Lightroom as a perpetual license and you don't have a subscription.

In a first step you can try to reset the Lightroom preferences -> https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

 

If this doesn't help you should try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue. 

Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom. 

https://helpx.adobe.com/lightroom-classic/kb/lightroom-gpu-faq.html#troubleshooting 

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html 

 

If Lightroom doesn't start correctly the please see "Solution 2" in the document behind the second link. 

Troubleshoot GPU issues | Lightroom Classic (adobe.com) 

 

Do you have installed really version 6.0? If yes, then please download and install the latest available version, it's version 6.14.

Here you'll find the appropriate download links: 

Adobe Lightroom 6 (CC 2015) Direct Download Links – Free Trials | ProDesignTools 

Scroll down to the section "Adobe Lightroom 6/CC 2015 Direct Download Links" 

 

 

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New Here ,
Oct 11, 2022 Oct 11, 2022

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I manged to resolve, the one that work was the installing 6.14. Thanks a lot.

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