Skip to main content
Participant
October 10, 2022
Question

Lightroom Classic - Reference Code 205 - SOS

  • October 10, 2022
  • 2 replies
  • 370 views

Hello, looking for some help... before I pull all of my hair out over this!

 

For background I have a MacBook Air (13-inch, Early 2015) and I am updated to Monterey.

 

I use Lightroom everyday as I am a photographer. Nothing out of the ordinary, I update when necessary, etc. But just this week I opened Lightroom and this popped up: Sorry, Lightroom Classic has encountered an error and needs to close. You will not be able to use Lightroom Classic at this time. Please contact Customer Support and use the reference code 205 for more information on how to resolve this issue.

 

Paniced *because I have two shoots I need to be done with by Wednesday* I did everything I saw online.

 

First I updated my computer from High Sierra to Monterey. And that's a whole other story but that crap took me eight tries (hour and a half each) in the last two minutes falling through. I guess eighth time was the charm.

 

Relieved I was so happy! I opened Lightroom still won't open...

 

Things I read online and tried: Using different Internet Connections, turning off Firewall, downloading from Creative Cloud app, downloading from Safari, downloading form Chrome, updating computer to 10.15+.

 

I am at a loss and freaking out. All my presets and things are on there and I need to get to work asap. PLEASE, is there anyone with a solution. And if so, bless YOU and thanks in advance!

 

This topic has been closed for replies.

2 replies

TheDigitalDog
Inspiring
October 11, 2022

Try logging into another account (you may need to make one), still crashing? 

Try starting up in Safe mode (hold down Shift Key when booting), still crashing? 

You might want to try running a free utility like Onyx: still crashing? 

https://www.titanium-software.fr/en/onyx.html

Also view:

https://www.macworld.com/article/352902/onyx-review-macos.html

https://www.macworld.com/article/224955/how-to-reset-a-macs-nvram-pram-and-smc.html

 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
DdeGannes
Community Expert
Community Expert
October 10, 2022
Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.3; PS 27.0; ) Camera Oly OM-D E-M1.
Tori AnnAuthor
Participant
October 10, 2022

Thank you for the reply! I gave this a go and still no luck unfortunately.