Lightroom Classic Release 10.3 Camera RAW 13.3 - Hangs While Updating Metadata

Forum|Forum|4 years ago
June 14, 2021
3 replies
1767 views

I am on a Mac. OS Big Sur 11.4.

While updating and working on input of Key words (as a Microstocker, I use LrC to input all my metadata), LrC often hangs for a while. Most of the time it goes back to normal after about 5 minutes, but sometimes never. I have to force the application to quit and relaunch LrC. Sometimes I have to completely reboot my computer to get LrC to work normally. This seems to happen a lot more after I updated my Mac to OS 11.4.

I have tried everything most people here have recommended as a solution: starting up in Safe Mode, uninstalling and reinstalling LrC etc. I have also run the Mac's Disk Utility and First Aid on my Internal Hard Disk. Nothing I have done has got rid of the problem. I have wasted a lot of valuable time on this issue with Adobe Lightroom Classic. Does anyone in the Community have a solution?

This topic has been closed for replies.

Ian Lyons

Community Expert

Typically, this can happen if you have a large number of images selected and/or are saving metadata to lots of selected images. How many images are selected when the issue arises. Also, check if you see a small spinning wheel at the top left corner of the Metadata panel (i.e. just to the left of the Preset drop-down menu).

SteelQuillAuthor

Inspiring

Hi Ian! Thank you for trying to help me. I do have metadata for about 10,000 images in LrC, but I am only working on one image when this happens. I may switch to another image (thinking that LrC) will continue doing its work in the background while I work on another image. Yes, the wheel keeps spinning and spinning until I have to force LrC to shut down and relaunch. I sometimes even have to reboot because LrC has caused the the Mac to hang.

Ian Lyons

Community Expert

There is no way Lr should be taking that length of time to write metadata to the catalog. The only reason I can tink of is that something is blocking or slowing access to the catalog. Are you by any chance using a virus checking application with real time virus / malware monitoring active?