Participating Frequently

Question

Lightroom Classic startet seit 2 Tagen nicht mehr

Forum|Forum|2 years ago
February 21, 2024
2 replies
765 views

Hallo, ich habe einen Apple Mac M1 Max mit b64 GB und macOS Sonoma 14.3.1 und habe Lightroom Classic seit einigen Jahren regelmäßig problemlos benutzt. Seit 2 Tagen startete LR ohne eine Fehleranzeige plötzlich nicht mehr. Ich habe das Programm deinstalliert (mehrfach) und nach mehreren Versuchen auch meinen Katalog deinstalliert und heute die neueste Version von LR Classic installiert ohne Erfolg. Alle anderen Programme (LR CC, Photoshop und Photoshop Beta) funktionieren weiterhin. Für Hilfe und/oder Vorschläge zur Behebung des Problems wäre ich sehr sehr dankbar.

Karin

Bug

AxelMatt

Community Expert

Do you have tried to reset the Lightroom preferences to the default settings?

If no, please follow the steps below:

Close Lightroom.
Windows: Hold down [Alt]+[Shift] while restarting Lightroom.
Mac: Hold down [Opt]+[Shift] while restarting Lightroom.
Overwrite the Preferences when prompted by the dialog.
Close Lightroom.
Restart Lightroom.

It's recommended to backup your preferences before you reset the preferences to the default settings:

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

Another try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue.

Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

If Lightroom doesn't start correctly the please see "Solution 2" in the document behind the link below.

Troubleshoot GPU issues | Lightroom Classic (adobe.com)

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI

K

karin1210Author

Participating Frequently

Thank you, I tried this and it didn`t work unfortunately. My Problem is that I can`t open Lightroom Classic at all, even after resetting the LRC preferences. Don`t know how to switch off the GPU support from LRC when it isn`t on.

AxelMatt

Community Expert

.... Don`t know how to switch off the GPU support from LRC when it isn`t on.

By @karin1210

I've wrote this in my former post.

If Lightroom doesn't start correctly the please see "Solution 2" in the document behind the link below.

Troubleshoot GPU issues | Lightroom Classic (adobe.com)

What has been changed on your system before the error occure?

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">

K

karin1210Author

Participating Frequently

leider kann ich auf die Antworten nicht zugreifen, nur auf die erste Antwort 😳

Ian Lyons

Community Expert

Your oroginal post was moved to the correct forum. Hopefully, this will lead to your issue with LrC not starting being addressed. In the meantime, please check whether there is a file with the extension 'lrcat-lock' in the folder that contains your LrC catalog. If yes, then delete file and check whether LrC now launches.

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