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gregb13536095
gregb13536095
Participant
March 10, 2023
Question

Lightroom classic stopped detecting people

  • March 10, 2023
  • 4 replies
  • 2060 views

Hi all since the march 23 update ,in the develop mode the people recognition stopped working.It will not open mask for people or then the available individual feature masks.All was fine before and in Photoshop it all works fine.It will allow me to use the mask subject option but will not open people or then associated masks.Any help or tips will be great thank you

Greg

      This topic has been closed for replies.

      4 replies

      GoldingD
      GoldingD
      Legend
      January 12, 2024

      How is it that the reply by kathleen3048670 is marked as correct?

       

      Two different Lr versions, one apparently a bit under a year old, the other, Lr perpetual, was sunsetted  years ago. In the case of Lr 6.0, the Face Detection stopped working years ago.

       

      K
      KDLamb
      Participant
      January 13, 2024

      Thanks for the reply. I don't know why my response was marked correct.

       

      Yes, LR 6 was sunsetted, but we are using it. And thanks for letting us know Face Detection stopped working a long time ago. 

      johnrellis
      johnrellis
      Legend
      March 10, 2023

      Please do the LR menu command Help > System Info and copy/paste the entire contents here so we can see the exact versions of LR, your hardware, and drivers LR thinks you're running.

       

      LR recently introduced restrictions on which graphics hardware is compatible with People masking, but we'll need to see your Help > System Info to determine if that applies to you.

      K
      KDLamb
      Participant
      January 12, 2024

      I'm having the same problem. Here's the details from one of my systems ...

       

      Lightroom version: 6.0 [1014445]
      License: Perpetual
      Operating system: Windows 8.1 Home Premium Edition
      Version: 6.3 [9600]
      Application architecture: x64
      System architecture: x64
      Logical processor count: 4
      Processor speed: 2.9 GHz
      Built-in memory: 16375.8 MB
      Real memory available to Lightroom: 16375.8 MB
      Real memory used by Lightroom: 290.3 MB (1.7%)
      Virtual memory used by Lightroom: 245.3 MB
      Memory cache size: 0.0 MB
      Maximum thread count used by Camera Raw: 4
      Camera Raw SIMD optimization: SSE2
      System DPI setting: 96 DPI
      Desktop composition enabled: Yes
      Displays: 1) 1920x1080
      Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No
       
      Graphics Processor Info: 
      AMD Radeon HD 6450
       
      Check OpenGL support: Passed
      Vendor: ATI Technologies Inc.
      Version: 3.3.13411 Core Profile Context 15.201.2501.0
      Renderer: AMD Radeon HD 6450
      LanguageVersion: 4.40
       
       
      Application folder: C:\Program Files\Adobe\Adobe Lightroom
      Library Path: C:\Users\Library\Pictures\Lightroom\Lightroom Catalog.lrcat
      Settings Folder: C:\Users\Library\AppData\Roaming\Adobe\Lightroom
       
      Installed Plugins: 
      1) Behance
      2) Canon Tether Plugin
      3) Facebook
      4) Flickr
      5) Leica Tether Plugin
      6) Nikon Tether Plugin
       
      Config.lua flags: None
       
      Adapter #1: Vendor : 1002
      Device : 6779
      Subsystem : 90971b0a
      Revision : 0
      Video Memory : 1008
      Adapter #2: Vendor : 1414
      Device : 8c
      Subsystem : 0
      Revision : 0
      Video Memory : 0
      AudioDeviceIOBlockSize: 1024
      AudioDeviceName: AMD HDMI Output (AMD High Definition Audio Device)
      AudioDeviceNumberOfChannels: 2
      AudioDeviceSampleRate: 44100
      Build: LR5x102
      Direct2DEnabled: false
      GPUDevice: not available
      OGLEnabled: true
        GoldingD
        GoldingD
        Legend
        March 10, 2023

        What exact version of Lightroom?

        kglad
        Community Expert
        kgladCommunity Expert
        Community Expert
        March 10, 2023

        in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

         

        p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

         

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