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Lightroom classic stopped detecting people

Community Beginner ,
Mar 10, 2023 Mar 10, 2023

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Hi all since the march 23 update ,in the develop mode the people recognition stopped working.It will not open mask for people or then the available individual feature masks.All was fine before and in Photoshop it all works fine.It will allow me to use the mask subject option but will not open people or then associated masks.Any help or tips will be great thank you

Greg

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Community Expert ,
Mar 10, 2023 Mar 10, 2023

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community>

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LEGEND ,
Mar 10, 2023 Mar 10, 2023

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What exact version of Lightroom?

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LEGEND ,
Mar 10, 2023 Mar 10, 2023

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Please do the LR menu command Help > System Info and copy/paste the entire contents here so we can see the exact versions of LR, your hardware, and drivers LR thinks you're running.

 

LR recently introduced restrictions on which graphics hardware is compatible with People masking, but we'll need to see your Help > System Info to determine if that applies to you.

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