My lightroom classic used to read videos. Now it does not read anymore. I use mp4 format, so it should read. It shows the message: "error working with video". I wonder if it was the last version. Can someone help me?
{Moderator note: Edited the thread title}
Hey, @Zé Paiva. Welcome to the Lightroom Classic community. I'll help you figure this out. What version of Lightroom & the macOS are you working on? Where are the videos stored?
Ensure Lightroom has all the required permissions on the macOS: https://community.adobe.com/t5/lightroom-classic-discussions/quick-tips-how-to-give-full-disk-access...
On macOS Ventura, the steps are slightly different. Search for 'Full disk access' in the search box in the macOS preferences.
Try this:
Let me know how it goes. Thanks!
Sameer K
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