Lightroom Classic V11 will not open in OS Monterey

Community Beginner ,
Oct 28, 2021 Oct 28, 2021

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Lightroom Classic V11 wont launch in OS Monterey, Apple Mac Mini M1.  Everytime I attempt to launch it, the Lightroom hangs and is not responding. Have tried uninstall and install, but still will not launch. Is this a know issue?

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LEGEND ,
Oct 28, 2021 Oct 28, 2021

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Last time LrC was in use, did it get closed properly, or did you force quit, or crashed? Is a lock file in the way?

 

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Community Beginner ,
Oct 28, 2021 Oct 28, 2021

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The last time I launched Lightroom was using OS Big Sur. The lauching issue strated after installing OS Monterey and updating Lightroom to v11.0.

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New Here ,
Oct 30, 2021 Oct 30, 2021

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Face the same issue ... not starting sinde the update on Monterey

 

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Community Beginner ,
Oct 30, 2021 Oct 30, 2021

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I contacted Adobe support who remotely fixed the issue. It took the technician a while to find a solution, but he got it working. I also had to crest a new catalogue as the one I usually used would not open.

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New Here ,
Nov 01, 2021 Nov 01, 2021

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I'm having the same issue right now. Waiting for some tutorial on the fix.

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Explorer ,
Nov 07, 2021 Nov 07, 2021

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Same problem here, V11 not starting on Monterey. Had to reinstall 10.4, this is working. Still a shame.
Hope they will fix the issue swiftly.

 

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Explorer ,
Nov 07, 2021 Nov 07, 2021

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PS: Since support chat is only open at office hours (where I am at my day job) this option is not open to me. Not overly user-friendly.

 

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New Here ,
Nov 08, 2021 Nov 08, 2021

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I have exactly the same thing happening here. 

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New Here ,
Nov 09, 2021 Nov 09, 2021

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Same issue here.

 

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LEGEND ,
Nov 09, 2021 Nov 09, 2021

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Please report this in the Bugs part of the forum.

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New Here ,
Nov 21, 2021 Nov 21, 2021

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I've had the same since updating to Monterey on an Intel iMac Pro 2017. LrC hangs at "reading preferences". Everything works fine on my PC when I tried the same catalogue and V11 of LrC. Rolled back to V10.4 for now on iMac, but this is annoying, but hopefully fixed in the next update. 

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LEGEND ,
Nov 21, 2021 Nov 21, 2021

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Try deleting/renaming the preferences file. https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

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New Here ,
Nov 21, 2021 Nov 21, 2021

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Tried that before, but tried it again. Still hangs at same place.

 

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Explorer ,
Nov 21, 2021 Nov 21, 2021

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I had the same problem, as detailed below. What finally did the trick: I contacted support. They had me swipe Creative Cloud completely from my system and reinstall it, following a certain routine and using Adobe's tools for it.
Now LrC runs smoothly on Monterey.
The routine I got only in my native German, but maybe it helps: https://helpx.adobe.com/de/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

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New Here ,
Nov 21, 2021 Nov 21, 2021

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I found this too earlier today. Tried it and but still hanging. I've got a feeling it sadly got to be something on my computer if all these options aren't working for me. 

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New Here ,
Dec 04, 2021 Dec 04, 2021

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I am running onto the same situation. Tried the steps above and no go. Anyone have any other options?

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New Here ,
Dec 04, 2021 Dec 04, 2021

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Was able to resolve it. I ended up using a recent backup catalog which resolved the issue.

 

Went into finder and deleted all catalog related files in the folder. When lightroon started it couldn't find the catalog and asked me what to do. I selected a catalog from the backup folder and the app loaded fine. 

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New Here ,
Dec 05, 2021 Dec 05, 2021

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I tried that on different drives to see if it was where the images might be located too after ready the above answer. I'm running out of ideas apart from getting a different iMac or Macbook to try it on and see if it something that is just happening on a Mac and not on a PC (I have a video editing PC and LrC v11 works fine on it).

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New Here ,
Dec 12, 2021 Dec 12, 2021

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Problem solved... At least for me. It was one of my own made presets that was causing LrC v11 to hang at "loading preferences". I slowly added small amounts of my own presets and narrowed it down to one that was causing LrC to hang. I deleted that one and then LrC v11 opens fine. Don't know if that will work for other people with this kind of same problem, but maybe it's another thing to try if you haven't already.

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