Participant

Question

Lightroom Classic V11 will not open in OS Monterey

Forum|Forum|4 years ago
October 28, 2021
9 replies
3008 views

Lightroom Classic V11 wont launch in OS Monterey, Apple Mac Mini M1. Everytime I attempt to launch it, the Lightroom hangs and is not responding. Have tried uninstall and install, but still will not launch. Is this a know issue?

macOS

This topic has been closed for replies.

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bertramquadt

Inspiring

I had the same problem, as detailed below. What finally did the trick: I contacted support. They had me swipe Creative Cloud completely from my system and reinstall it, following a certain routine and using Adobe's tools for it.
Now LrC runs smoothly on Monterey.
The routine I got only in my native German, but maybe it helps: https://helpx.adobe.com/de/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

J

John Hughesman

Participating Frequently

I found this too earlier today. Tried it and but still hanging. I've got a feeling it sadly got to be something on my computer if all these options aren't working for me.

M

myronl81360172

Participant

I am running onto the same situation. Tried the steps above and no go. Anyone have any other options?

J

John Hughesman

Participating Frequently

I've had the same since updating to Monterey on an Intel iMac Pro 2017. LrC hangs at "reading preferences". Everything works fine on my PC when I tried the same catalogue and V11 of LrC. Rolled back to V10.4 for now on iMac, but this is annoying, but hopefully fixed in the next update.

dj_paige

Legend

Try deleting/renaming the preferences file. https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

J

John Hughesman

Participating Frequently

Tried that before, but tried it again. Still hangs at same place.

R

romz72

Participant

Same issue here.

dj_paige

Legend

Please report this in the Bugs part of the forum.

S

sandram98237342

Participant

I have exactly the same thing happening here.

B

bertramquadt

Inspiring

PS: Since support chat is only open at office hours (where I am at my day job) this option is not open to me. Not overly user-friendly.

B

bertramquadt

Inspiring

Same problem here, V11 not starting on Monterey. Had to reinstall 10.4, this is working. Still a shame.
Hope they will fix the issue swiftly.

P

Peterulimax

Known Participant

Face the same issue ... not starting sinde the update on Monterey

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biniluAuthor

Participant

I contacted Adobe support who remotely fixed the issue. It took the technician a while to find a solution, but he got it working. I also had to crest a new catalogue as the one I usually used would not open.