Lightroom Classic will not open on MacBook Pro running Sonoma 14.4.1.

Forum|Forum|1 year ago
April 25, 2024
3 replies
606 views

i spent 2 hours with Adobe agent trying to fix and they just made things worse. They got to a point that Acrobat that i need for business wouldn't open either, changed my Library and set up a new root user. I had to go to another agent to get Acrobat going. Took him close to 2 hours but he did a great job.

But... separate tech teams so he couldn't get Lightroom going. Now i am travelling overseas and very nervous of letting Adobe support loose on my machine again.

Others

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K

Keith Larkin

Participant

This is happenning with many many people that own a new Macbook Pro.

L

Lumigraphics

Legend

Ok, it sounds like none of that was necessary. SMDH.

Do you get a crash dialog? There could be a number of reasons why LR is crashing.

S

Steve35812329svk5Author

Participant

No. there is no dialogue. the opening window just briefly flashes open on the screen and instantly closes and disappears.

The Acrobat Support guy totally removed all Adobe products from my computer using Adobe cleaning tools, then went and manually removed anything left behind. Then did a fresh install. He got Acrobat working, which after the LR technician had finished wasn't working either. But LR is still not working. PhotoShop is also working just fine. It is only LR that i have an issue with.