I can't get Lightroom Classic to launch. When I try to I get spinning wheel while the computer thinks about it for a second then nothing happens, but Lightroom Classic shows up as a Background Process in Task Manager. This only happens with Lightroom Classic, I also have Photoshop and Lightroom (not classic) and both of those work with no issue. I have tried un-installing + reinstalling including using Adobe Creative Cloud Cleaner but always with the same result (everything except Lightroom Classic works). Is anyone able to help or experienced something similar? Details below.
Todd Shaner • Community Expert, Nov 22, 2020Nov 22, 2020
You may have a corrupt Preferences file, which does not get deleted during an uninstall. Close the Lightroom Classic instance in task manager and then hold down the ALT and SHIFT keys and click on the LrC shortcut. When prompted click Yes to reset Preferences.
EDIT: I forgot to add that the Reset Preferences prompt is a small dialougue box, which may be hidden behind other windows. If you don't see it try minimizing or closing all other open windows.
I have the same problem as descripted by hughes_nz, but the solution does not work. I've restored my computer from a backup to before Windows 10 20H2 and Lightroom classic works fine. Do have another suggestion?