Lightroom Classic won't stop syncing

Forum|Forum|4 years ago
December 28, 2021
2 replies
1492 views

I don't know what I did, but Lightroom Classic seems to be in an endless loop of syncing and I can't figure out how to make it stop. Any suggestions?

File sync

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john beardsworth

Community Expert

"Lightroom Classic seems to be in an endless loop of syncing"

What do you see that makes you say that?

G

Gerry22417297ya0kAuthor

Participating Frequently

Pausing the sync works, but when I un-pause the sync, Lightroom is showing multiple copies of each image that's in the All Synced Photographs catalog. I'm trying to simply un-sync all photos and now I'm getting two, three, four copies of photographs in my folder. It's churning through data and I don't need multiple copies of a these photos that I no longer need synced.

john beardsworth

Community Expert

Further to my previous message, I've removed every Adobe app from my phone in an effort to make this stop. There has to be a way to interrupt this endless looping of making virtual copies of nearly 2000 images.

Would it make sense for you to have a clean start?

In Preferences > Sync, there's a Delete All Synced Data button which wipes everything (you have to confirm this with LRWeb) in the cloud.

The danger of using this button if you have any originals in the cloud which never synced down into LR. These might be new mobile photos, for example, which you've taken with the LR Mobile camera or imported. By deleting those apps, you've eliminated part of this (new mobile photos which haven't yet reached Adobe's cloud). That leaves any originals which synced up to the cloud from the mobile app but haven't yet synced down to the catalogue. So go into LRWeb and check there are no originals there - if so download them from the browser, then delete them in LrWeb.

If you are confident that there are no such files, this Delete All Synced Data button may be the fastest way to resolve the issue. You can then start syncing again from a fresh start.

Rob_Cullen

Community Expert

You should be able to click on the Cloud icon to turn sync off (or "paused")

(Re: my screen-clip: My catalog is not synced- currently working on a travel laptop)

Regards. My System: Windows-11, Lightroom-Classic 15.3, Photoshop 27.5, ACR 18.3, Lightroom 9.3, Lr-iOS 10.4.0, Bridge 16.0.3 .

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