Lightroom Classic won't stop syncing

Forum|Forum|4 years ago
December 28, 2021
2 replies
1492 views

I don't know what I did, but Lightroom Classic seems to be in an endless loop of syncing and I can't figure out how to make it stop. Any suggestions?

File sync

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john beardsworth

Community Expert

"Lightroom Classic seems to be in an endless loop of syncing"

What do you see that makes you say that?

G

Gerry22417297ya0kAuthor

Participating Frequently

Pausing the sync works, but when I un-pause the sync, Lightroom is showing multiple copies of each image that's in the All Synced Photographs catalog. I'm trying to simply un-sync all photos and now I'm getting two, three, four copies of photographs in my folder. It's churning through data and I don't need multiple copies of a these photos that I no longer need synced.

john beardsworth

Community Expert

I've deleted everything from LrWeb. When I go to the Lr Classic >Preferences>Lightroom Sync. Now when I click on the Delete All Synced Data button it still launches the browser and takes me to LrWeb, which I'm assuming is how that's supposed to work.

I can see that there are a number of files uploading, downloading and pending. I still have sync paused in Lr Classic. What's my next move? Do I allow Lr Classic to sync? Is it going to upload a few hundred photographs and then I'll have to go back to LrWeb and delete them in oder to truly start clean?

I've deleted everything from LrWeb. When I go to the Lr Classic >Preferences>Lightroom Sync. Now when I click on the Delete All Synced Data button it still launches the browser and takes me to LrWeb, which I'm assuming is how that's supposed to work.

Yes, that's right, and LrWeb should then ask you if you want to wipe everything in the cloud. This will stop all syncing that's in progress and remove all sync settings, so it's a fresh start.

If it doesn't prompt you (it used to do so but I don't often test this area) go to Lr Web in the browser and click your profile picture in the top right. From the menu, select Account Info and you should get this (see attachment). Afterwards, enable sync in your catalogue and you have a completely fresh start.

Rob_Cullen

Community Expert

You should be able to click on the Cloud icon to turn sync off (or "paused")

(Re: my screen-clip: My catalog is not synced- currently working on a travel laptop)

Regards. My System: Windows-11, Lightroom-Classic 15.3, Photoshop 27.5, ACR 18.3, Lightroom 9.3, Lr-iOS 10.4.0, Bridge 16.0.3 .

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