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Lightroom Classic won't update to version 12

Community Beginner ,
Oct 22, 2022 Oct 22, 2022

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My Lightroom Classic won't update to version 12. It is stuck on version 11.5. Yet when I go to update in Lightroom Classic directly or via my Adobe account, apparently I am on the latest version. Am I supposed to do a fresh install? My Adbobe apps, inclluding Lightroom Classic, have always updated automatically in the past. 

Specs are:

MacBook Pro M1 Max. 

Monterey 12.6

32GB RAM

I have attached screen shots of other details. 

Thanks.

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correct answers 1 Correct answer

Community Beginner , Oct 23, 2022 Oct 23, 2022

I have managed to resolve the issue by reinstalling the Creative Cloud app. All good now. Thanks.

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LEGEND ,
Oct 22, 2022 Oct 22, 2022

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And when you click on Check for Updates on that last screen capture, what happens?

 

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Community Beginner ,
Oct 22, 2022 Oct 22, 2022

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It just opens Photoshop.

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Community Expert ,
Oct 23, 2022 Oct 23, 2022

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Don't click on "Open". GoldingD has asked to click on "Check for updates".

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Community Beginner ,
Oct 23, 2022 Oct 23, 2022

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I have managed to resolve the issue by reinstalling the Creative Cloud app. All good now. Thanks.

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Community Beginner ,
Nov 01, 2022 Nov 01, 2022

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I have the same problem  - I am stuck at version 11.5 on my iMac M1 with 16GB RAM and the current version of  Ventura. The problem was first noticed before I upgraded from ??Big Sur to Ventura

I tried reinstalling Creative Cloud over the existing CC and it did nothing for me. So is there another solution to this problem?

Would appreciate some help in getting this resolved so I can start experimenting with some of the new features.

Thanks for any suggestions on how to resolve

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