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Doug-bedfoto
Participating Frequently
October 24, 2023
Question

Lightroom Classsic 13.01 continues to crash for no apparent reason

  • October 24, 2023
  • 2 replies
  • 636 views

Why is 13.01 - crashing so frequently.?  Version 12 was pretty much rock solid other than dissing my Nvidia 4GB geForce 1050 TI.- but still didn't crash.  Hope Adobe can fix this.  No problems with Photoshop at all.

System has 64GB ECC RAM, XEON CPU, SAS Drive controller/drives.  Adobe may have upped the video card requirement but I am not aware of anything new. Any ideas?   Oh Yes - Windows 10 X64. 

Thanks - Doug A

    This topic has been closed for replies.

    2 replies

    GoldingD
    GoldingD
    Legend
    October 24, 2023

    Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut out as that is just so much dead space to us non-Techs and it takes up vast amounts of scroll space making the reply less readable and less likely that others will bother with your post.

    D
    Doug-bedfotoAuthor
    Participating Frequently
    October 25, 2023

    OK..

    Today I got the crash messages which have been occurring too frequently lately.

    I Had been working in Lightroom for about 40 minutes with a library of 123 24MB images. Two images were enhanced and edited in Photoshop.  Another dozen or so were selected and adjusted for tone and color, etc., nothing major.  After a while I noticed the system (Lightroom’s ability to move from photo to photo  and managed tasks like zoom or crop) just get real slow and then I get the errors.  As I mentioned earlier, none of these issues had occurred with version 12 previous to updating to 13.01.

    I am providing the two error messages and a copy of the Lightroom system report.

    Thank you

     

     

    GoldingD
    GoldingD
    Legend
    October 25, 2023

     

    In the Windows Event Viewer, is their a corresponding Event? Perhaps an critical one. Maybe in apps.

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    October 24, 2023

    We’ve reviewed the email address you use with this forum and find no crash reports in our system.

     

    Did you see a crash dialog?

    Do you use a different email address when filling out the crash report?

    Was the crash dialog Adobe’s? Microsoft’s? 

     

    Rikk Flohr: Adobe Photography Org
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