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Lightroom CR3 to DNG converter problem

Community Beginner ,
Nov 29, 2023 Nov 29, 2023

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I have a Canon R6 Mk2 camera that produces CR3 files. I use Light Room 5.4 on my Macbook Pro which works well for me, but of course doesnt support CR3 files. I thought the simple solution would be to download the Adobe DNG converter which I did. When I came to install, it said requires OS12 Monterey which I then found my Macbook Pro would not do as it is a 2015 machine (again this machine works absolutely fine for my photography). The DNG converter appears to have only been updated this month, so I tried to find the previous version but despite searches have failed to find. I also tried to find a copy of LR 7.3 / 8.0 as I read that when these were introduced CR£ file recognition was included, but again I cannot find these versions anywhere. Is there a solution or work around for this problem please. 

Thanks 

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Community Expert ,
Nov 29, 2023 Nov 29, 2023

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So what MacOS version does your computer use? Every Canon camera that produces a CR3 raw file produces a different CR3 raw file, so old versions of Lightroom or DNG Converter that supported the first CR3 raw files will not support the CR3 raw files from the R6 Mk II. Support for this camera was only introduced in Lightroom Classic 12 and Camera Raw 15.

 

-- Johan W. Elzenga

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Community Beginner ,
Dec 01, 2023 Dec 01, 2023

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Hi Johan,

Many thanks for your reply, my Mac has Big Sur 11.7.10 installed and says it is up to date. Its looking like I am either going to have to upgrade my machine or compromise on the files which seems crazy when Ive just invested in the R6 mk2 which I really love so far. If I could get hold of the last classic 12 and Camera Raw 15 that would be excellent, but this does not appear to be possible. 

Thanks again, Steve 

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Adobe Employee ,
Dec 01, 2023 Dec 01, 2023

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In the Creative Cloud app, select Photography.  On the right click the […] on the Lightroom Classic line. Choose "Other Versions…)

This dialog will appear. 

Screenshot 2023-12-01 at 9.15.20 AM.png

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Community Beginner ,
Dec 01, 2023 Dec 01, 2023

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Hi Rikk,

I dont have CC, I use stand alone LR 5.4 which did my work just fine until I got my R6 Mk2. If I could get hold of LR7 onwards my problem would be solved as I believe these supported CR3 files.  Any advice would be really appreciated. 

Thanks, Steve 

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Adobe Employee ,
Dec 01, 2023 Dec 01, 2023

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Apologies, I was going off your recent statement: "If I could get hold of the last classic 12 "

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Community Expert ,
Dec 01, 2023 Dec 01, 2023

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Hi Rikk,

I dont have CC, I use stand alone LR 5.4 which did my work just fine until I got my R6 Mk2. If I could get hold of LR7 onwards my problem would be solved as I believe these supported CR3 files.  Any advice would be really appreciated. 

Thanks, Steve 


By @stevee58


As I already explained, that is not correct. You can't say that a certain version of Lightroom 'supports CR3 files', because every Canon camera that uses CR3 as file format, creates its own different CR3 version. Yes, Lightroom Classic 7 did support some CR3 files, but obviously not the CR3 files from your camera, because that camera did not exist yet at that time. CR3 files from your camera were first supported in Lightroom Classic 12.

 

-- Johan W. Elzenga

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Community Beginner ,
Dec 08, 2023 Dec 08, 2023

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Hi Johan,

after great deliberation I have bought a new windows machine running windows 11, my supplier managed to get me Lightroom 8 installed which still doesn't appear to recognise cr3 files from my R6 mk2. I am guessing because this latest format didn't exist when LR8 came out. 
All this in mind I thought well at least I can now install the adobe dng converter which I have done but it doesn't seem to pick up the cr3 files. I'm pretty sure I must have missed something but looked under the drop down menus but can't see anything so far. Any suggestions would be greatly appreciated. Many thanks. 

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Community Expert ,
Dec 08, 2023 Dec 08, 2023

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What Lightroom 8? The old perpetual licensed 'Lightroom' never got beyond version 6. The subscription based successor is called Lightroom Classic, which is now at version 13...

 

-- Johan W. Elzenga

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Community Beginner ,
Dec 08, 2023 Dec 08, 2023

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It is listed on the install as Lightroom classic cc version 8 2018

 

 

 

 

 

 

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Community Expert ,
Dec 08, 2023 Dec 08, 2023

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@stevee58 , For you to have that version of Lightroom Classic you would have to have a subscription to Adobe Phtography Plan so be ending on your operating systems you should be able to upgrade. The latest version is LrC 13.

 

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5, Lr 6.5, PS 24.7,; ACR 15.5,; Camera OM-D E-M1

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Community Expert ,
Dec 09, 2023 Dec 09, 2023

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It is listed on the install as Lightroom classic cc version 8 2018


By @stevee58


Why would you install this museum relic onto a new computer? Or is this an illegal copy?

 

-- Johan W. Elzenga

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Community Expert ,
Dec 09, 2023 Dec 09, 2023

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my supplier managed to get me Lightroom 8 installed


By @stevee58

 

This sounds like an illegal, cracked version. Lightroom Classic is only available by subscription, and even if you had a subscription, there would be no way to install version 8.

As a subscriber, you can only install the current version (13) and the previous version (12).

 

Cracked/pirated software is known to contain viruses and malware, so I strongly recommend that you uninstall it right away.

Then run a full virus and malware scan.

A subscription to the Photography Plan with Litghroom Classic and Photoshop is only 10 US dollars a month.

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Community Expert ,
Nov 30, 2023 Nov 30, 2023

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To lookup the needed versions according Johan's post, go here: https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

 

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---

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Community Expert ,
Dec 01, 2023 Dec 01, 2023

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@stevee58 , Just some personal thoughts here, you have purchased a high end Canon camera model released in November 2022 with digital technology available at that time and you are considering converting your original raw files to DNG so you can utilize a version of  of Lightroom that's restricted to technology available in 2017.

I would consider utilizing the Canon software that can take advantage of the full tecknology of the Camera and convert  to tiff files that can be imported to Lightroom for further editing.

Retain your original CR3 Raw images for future use.

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5, Lr 6.5, PS 24.7,; ACR 15.5,; Camera OM-D E-M1

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Community Expert ,
Dec 01, 2023 Dec 01, 2023

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In addition to what DdeGannes wrote: I'd think about getting a subscription to the photography plan and use the latest technology, not only at taking pictures, but also on the further processing of the photos. This is an integral and important part of a digital photo workflow. I'm sure the cost is very low if you compare it to any pieces of your (high-end) gear 😉

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Community Expert ,
Dec 02, 2023 Dec 02, 2023

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In addition to what DdeGannes wrote: I'd think about getting a subscription to the photography plan and use the latest technology, not only at taking pictures, but also on the further processing of the photos. This is an integral and important part of a digital photo workflow. I'm sure the cost is very low if you compare it to any pieces of your (high-end) gear 😉


By @F. McLion


But that would require buying a new computer as well, because the Mac model the OP has does not run on a version of MacOS that supports Lightroom Classic 12 or later...

 

-- Johan W. Elzenga

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Community Expert ,
Dec 02, 2023 Dec 02, 2023

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Ok, thanks for the heads-up. I missed that one ...

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LEGEND ,
Dec 09, 2023 Dec 09, 2023

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" I use Light Room 5.4 on my Macbook Pro which works well for me, but of course doesnt support CR3 files."

 

As others have pointed out re: the irrelevance of "CR3" as an identifier for file support, it's much more useful to think along the lines of:

 

"I use Light Room 5.4 on my Macbook Pro which works well for me, but of course doesnt support any camera that's newer than it is."

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