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pciro2180
Participant
June 16, 2023
Question

Lightroom Crashes on Mac OS after 12.4 update

  • June 16, 2023
  • 4 replies
  • 1972 views

My Lightroom updated to 12.4 on my Mac Book Pro today and it started crashing constantly. I had to uninstall and install 12.3 to get it to work again. When I try to update via Creative Cloud to 12.4 again, it says "update failed". Has anyone else seen this issue with the new release? 12.4 is unusable because of this issue. 

 

Mac Os: Ventura 13.4

Lightroom 12.4 (reverted to 12.3)

 

    4 replies

    Wiehrdt
    Wiehrdt
    Participating Frequently
    July 19, 2023

    Same here. Macbook Pro with Ventura 13.4 and LR Classic 12.4 keeps crashing

    G
    GervaisG
    Participant
    June 19, 2023

    Using a 2019 iMac with Ventura 13.4 & similar issue, consistently freezing and then crashing. Was fun up until the upgrade. V. frustrating.

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    June 19, 2023

    We’ve reviewed the email address you use with this forum and find no crash reports in our system.

     

    Did you see a crash dialog?

    Do you use a different email address when filling out the crash report?

    Was the crash dialog Adobe’s? Apple’s?

     

    Rikk Flohr: Adobe Photography Org
      P
      pciro2180Author
      Participant
      July 25, 2023

      Sorry, did not get a notification of this response. No crash dialog that I can remember, It opened and then about 10 seconds in it just crashed with no dialog. 

      C
      Chris Allan
      Participant
      June 18, 2023

      Same exact issue for me. Got a new Macbook Pro with Ventura 13.4 and upgraded LR Classic to 12.4 and is crashing contantly. Unuseable.

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