Lightroom Develop module is disabled

Forum|Forum|5 years ago
March 23, 2020
6 replies
5267 views

My Lightroom version: CC 2015.14 [ 1149743 ] on Mac suddenly stopped working. I get a message that Develop module is disabled and I have to sign out and sign in again. But the problem is that when I click on Help-> sign out or My account option nothing happens. Any thought?

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Correct answer GoldingD

Ok, sounds like you are missing a key component. Probably can blame Adobe, some things are not clear. I think they rely on common knowledge too much.

So go to the following website and download the Adobe Creative Cloud Desktop App:

https://www.adobe.com/creativecloud/desktop-app.html

DdeGannes

Community Expert

Just a random comment, Lightroom CC 2015.14 initially allowed users to use the sync option to upload Smart Previews to Adobe Creative Cloud. However this is no longer available and you will need at least Adobe Lightroom Classic 10.4 to continue using the sync feature. Why are you paying a monthly subscription and you are not benefiting from new features introduced since 2017 Dec.

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.

GoldingD

Legend

Somee points to make

The Adobe Creative Cloud Desktop App is key to installing, autheticating, activating, updating, and to some extent adding too the Creative Cloud applications.

You do not log in or out of the various applications like Lightroom Classic anymore (well you can, but don't)

You sign in to the Adobe Creative Desktop App using your Adobe ID . Do not, normaly, sign out. If you sign out, the applications get deactivated, sign back in, they get reactivated.

This is not to say that you need internnet access all the time, as long as you do not sign out, Lightroom Classic will still wirk even though it us not calling Adobe to autheenticate at the time (it dies occasonaly, something likevevery 90 days)

So, just do not sign out.

L

Llama23

Participant

Hi - I too have this issue. I purchased LR 2015-14 (standalone?) in 2018. I'm a very light 🙂 user, but now the Develop module is disabled. I do not want to use a subscription model and do not need support. So how do I use a product that I already purchased? Thanks!

Rob_Cullen

Community Expert

@Llama23 Did you, by any chance, install the Adobe Creative Cloud Desktop App.?

If the Adobe Creative Cloud Desktop App is installed and active, your Lr2015-14 is in 'Subscription' mode and requires you to be paying the subscription monthly or annually. If you don't pay the subscription, the Develop module becomes inactive!

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .