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J
Justin5DEA
Participant
July 17, 2021
Answered

Lightroom has encountered problems reading this photo. You will not be able to make adjustments

  • July 17, 2021
  • 4 replies
  • 7164 views

Been editing wedding photos for 2 weeks with no problem...Now my lightroom v10.3 on windows 10 pro is showing an error saying Lightroom has encountered problems reading this photo. You will not be able to make adjustments to the photo. cant export and the software is lagging pretty hard. I can open up  the files just fine on windows but i dont know whats wrong with lightroom.

    This topic has been closed for replies.
    Correct answer Justin5DEA

    Thanks but the photos open up fine with other programss and was just working fine before Im using lightroom classic v10.3

    on Windows 10 Pro

    full text says Lightroom has encountered problems reading this photo. You will not be able to make adjustments when i click the black ! mark

    and text when exporting states :

    An internal math error occurred. (1)
    J:\sony a7iii photos 2021\07.02.2021 Kerin and Lindsays wedding\JJJ01565.ARW

     

    Thank god i do have it backed up but if i delete the photos and reload will the edits still be there?

     

    4 replies

    JP Hess
    JP Hess
    Inspiring
    September 23, 2021

    Just a couple of questions. How old are the cards? And, how do you reformat the cards in preparation of a new shoot?

    K
    Kastle5D67
    Participating Frequently
    September 23, 2021

    My SD cards are up to 3-4 years old. It depends. I usually will erase the files on my camera before doing a new shoot directly on my canon camera. However, I just recently started formating the cards every time the cards go back in my camera and I know that's typically better. But I believe the files having issues were not fully formatted before being written on. 

    GoldingD
    GoldingD
    Legend
    July 18, 2021

    Have you tried reseting the preference file?

     

    K
    Kastle5D67
    Participating Frequently
    September 23, 2021

    How do you reset the preference file?

    GoldingD
    GoldingD
    Legend
    July 17, 2021
    when i click the black ! mark

    Please expand upon that, preferably with a screenshot of that situation.

    J
    Justin5DEAAuthor
    Participant
    July 18, 2021

      I hope this helps

    GoldingD
    GoldingD
    Legend
    July 18, 2021

    Can you post one in which the folder the photo is in shows  up in the folders panel? 

     

    dj_paige
    dj_paige
    Legend
    July 17, 2021

    Been editing wedding photos for 2 weeks with no problem...Now my lightroom v10.3 on windows 10 pro is showing an error saying Lightroom has encountered problems reading this photo. You will not be able to make adjustments to the photo.

     

    Photo file is corrupted somehow. Replace it with a backup (which hopefully is not corrupted).

     

    You will not be able to make adjustments to the photo. cant export and the software is lagging pretty hard. I can open up the files just fine on windows but i dont know whats wrong with lightroom.

     

    We are going to need a lot more details, such as:

     

      J
      Justin5DEAAuthorCorrect answer
      Participant
      July 17, 2021

      Thanks but the photos open up fine with other programss and was just working fine before Im using lightroom classic v10.3

      on Windows 10 Pro

      full text says Lightroom has encountered problems reading this photo. You will not be able to make adjustments when i click the black ! mark

      and text when exporting states :

      An internal math error occurred. (1)
      J:\sony a7iii photos 2021\07.02.2021 Kerin and Lindsays wedding\JJJ01565.ARW

       

      Thank god i do have it backed up but if i delete the photos and reload will the edits still be there?

       

      J
      Justin5DEAAuthor
      Participant
      July 18, 2021

      The fact that other programs show the photo fine is irrelevant. The file is corrupted. Lightroom Classic tries to read the RAW part of the image, that's where the corruption is; other programs read the embedded JPG which apparently is not corrupted.

       

      but if i delete the photos and reload will the edits still be there?

       

      I did not instruct you to delete the photo and reload (re-import) it. That would be wrong. I said replace it with a backup (go to your backups, copy the backup of this exact photo file, and paste it over the corrupted "original" file)


      hey i just replaced with the back ups (just transfered the back ups and overwrote the original) and im still getting the same error. Appreciate your help is there anything else i can try?

       

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