Inspiring

Question

Lightroom is missing horizontal scroll bar in folder browser when importing new file

Forum|Forum|3 years ago
January 24, 2023
4 replies
892 views

Hi, the horizontal scrollbar is missing in the browser when you import new images in Lightroom. As soon as you have several folders and images with long name it is impossible to read the folder or file name. There is also no way to resize the the folder browser window.

Could you please correct this?

Thanks

Windows

This topic has been closed for replies.

Bob Somrak

Legend

Instead of using the LrC folder browser, click the From at the top and select "Other Source" and it will bring up File Explorer on Windows or Finder on Mac.

M4 Pro Mac Mini. 48GB

C

CC3000Author

Inspiring

Thanks! Not ideal but it works. Hope Adobe will fix it soon. Resizable UI is the basis..

Sean McCormack

Community Expert

Hold the Alt Key, and click and drag from the left panel edge to make it wider. It's not optimal for screen real estate, but you should be able to read them better.

Sean McCormack. Author of 'Essential Development 3'. Magazine Writer. Former Official Fuji X-Photographer.

C

CC3000Author

Inspiring

Thanks, Alt key unfortunatelly not working to wider the panel..

Sean McCormack

Community Expert

I've tested it on Mac, and it's defintely working here..

Video example attached

Sean McCormack. Author of 'Essential Development 3'. Magazine Writer. Former Official Fuji X-Photographer.

altdrag.zip

AxelMatt

Community Expert

A first step is to try to reset the Lightroom preferences.

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

It's recommended to backup your preferences before you reset the preferences to the default settings:

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

If this doesn't help, you should try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue.

Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

https://helpx.adobe.com/lightroom-classic/kb/lightroom-gpu-faq.html#troubleshooting

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

If this doesn't help we need more informations about your environment.

Which operating system do you use?

Which version of Lightroom do you use?

Please post the exact version and not only phrases as "recent", "latest" and so on.

Please provide also a copy of your 'System Info'. This can be get from the LrC Help > System Info menu item.

There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo

C

CC3000Author

Inspiring

Hi,can you please clarify? Is there supposed to be a horizontal scroll bar?

Lightroom Classic version: 12.1 [ 202212072312-d7ab524b ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Business Edition
Version: 10.0.22621

AxelMatt

Community Expert

The reset of the preferences is only a try, but often the reset helps that Lightroom is working again.

It's possible that there are a value in the preferences is set to a faulty value.

Before your reset the preferences it's recommended to save the existing preferences.

So you can restore the preferences if it's necessary.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo

C

CC3000Author

Inspiring

LR version is 12.1 up to date.

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