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Lightroom is not syncing with iPad

New Here ,
Mar 29, 2017 Mar 29, 2017

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Hi,

My lightroom was working and syncing fine until just recently.  The desktop LR shows that I have a few thousand photos to sync and the number doesn't move. 

I checked the Adobe online and the photos show up and say that sync wasn't finished.  How do I get them to start syncing?

I have checked to see that nothing is paused.  I've logged out, restarted the apps, and the computer. 

I am not sure I want to delete all data from LR mobile as I have made quite a few edits on LR mobile as well before I realised that it was not syncing.  (I edit on mobile when out and about and then on desktop when at home.)  I didn't notice it wasn't syncing until I deleted the rejected photos on my desktop to clear up space and noticed that the photos were still showing up on my mobile.  Please help!

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Adobe Employee , Mar 31, 2017 Mar 31, 2017
Could you please send me a LR Desktop diagnostic log  - best as a private message with a downloadable dropbox link.You can trigger the log via LR Desktop preferences -> Lightroom Mobile and when you hold down the alt key you will notice a generate diagnostic log button-Guido

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Adobe Employee ,
Mar 31, 2017 Mar 31, 2017

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Could you please send me a LR Desktop diagnostic log  - best as a private message with a downloadable dropbox link.

You can trigger the log via LR Desktop preferences -> Lightroom Mobile and when you hold down the alt key you will notice a generate diagnostic log button

-

Guido

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New Here ,
Oct 15, 2021 Oct 15, 2021

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I am having the exact same issues

 

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