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Participant
June 25, 2024
Question

Lightroom issue

  • June 25, 2024
  • 4 replies
  • 307 views

Hi. I have a very old version of Lightroom (v3) which I have just reinstalled on a new PC. Install appears to have worked, however, I am unable to IMPORT any photos.

 

Any help would be appreciated.

This topic has been closed for replies.

4 replies

GoldingD
Legend
June 25, 2024

Not sure if this will help, not sure if this will work. V3 is way too old in my mind to remember. But..

 

In Lr, click on Help, click on System Info. Interested in the first 5 or so lines. Go ahead and share all of that if you desire, or just that first bit. Interested in the Lr version as stated in System Info, and the License status (that may not be something way back at v3, hmmm)

 

 

RobboM3Author
Participant
June 25, 2024

Here is the system info...

 

Lightroom version: 3.4.1 [749592]
Operating system: (Build 9200)
Version: 6.2 [9200]
Application architecture: x64
System architecture: x64
Physical processor count: 16
Processor speed: 3.6 GHz
Built-in memory: 32693.5 MB
Real memory available to Lightroom: 32693.5 MB
Real memory used by Lightroom: 121.6 MB (0.3%)
Virtual memory used by Lightroom: 151.7 MB
Memory cache size: 0.0 MB
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 2560x1440
Serial Number: 

Application folder: C:\Program Files\Adobe\Adobe Photoshop Lightroom 3.4
Library Path: D:\Photos\LR Catalog\LR Catalog\LR Catalog.lrcat
Settings Folder: C:\Users\Rob Price\AppData\Roaming\Adobe\Lightroom

GoldingD
Legend
June 25, 2024
I should also add that for some reason LR is not connected to the Internet. I have been unable to register it, and "check for updates" also fails.

Yep, that is not going to happen. The Adobe Servers for registration (was old v3 one that needed registration) and for any updates, are no longer on-line. Their is no way to update, no way to upgrade, no way to register.

 

As stated, So old it belongs in a museum.

 

dj_paige
Legend
June 25, 2024

I don't think Lr 5 and earlier required internet verification/registration. I believe that if you entered the serial number and LrC recognized this as a valid serial number (no internet required), then the software would run in non-Trial mode.

JohanElzenga
Community Expert
Community Expert
June 25, 2024

 Perhaps this version is simply too old? Consider donating it to a museum. 🙂

 

-- Johan W. Elzenga
dj_paige
Legend
June 25, 2024

Please provide details. Describe what happens when you try to import. Be specific and detailed. If there is an error message, please provide the exact word-for-word error message. 

RobboM3Author
Participant
June 25, 2024

The only message I get is "Import in Progress" in the middle of the screen. This message stays permanently (as far as I can tell).

I should also add that for some reason LR is not connected to the Internet. I have been unable to register it, and "check for updates" also fails.

dj_paige
Legend
June 25, 2024

How many photos are you trying to import? Where are they located (camera card, hard disk, somewhere else)?

 

I should also add that for some reason LR is not connected to the Internet. I have been unable to register it, and "check for updates" also fails.

 

Make sure your firewall is not blocking Lr. There are no updates for Lr 3, so don't bother to check for them.