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13

Lightroom keep crashing when I delete a photo

Community Beginner ,
Jan 02, 2024 Jan 02, 2024

Hello and happy new year, lightroom users! I have a bug and I cant find a solution. 

The problem is that i start editing in LR and then after 7,8 photos edited of course there are deleted ones too, Lr crashes and stops. After opening Lr again, the same story I edot 7,8 photos and stops again.

Someone can halp me with that bug?

Thanks alot!

TOPICS
Windows
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LEGEND ,
Jan 02, 2024 Jan 02, 2024

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut out as that is just so much dead space to us non-Techs and it takes up vast amounts of scroll space making the reply less readable and less likely that others will bother with your post.

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Community Beginner ,
Jan 02, 2024 Jan 02, 2024
Lightroom Classic version: 13.1 [ 202312111226-41a494e8 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 11 - Home Premium Edition
Version: 11.0.22631
Application architecture: x64
System architecture: x64
Logical processor count: 24
Processor speed: 4.7GHz
SqLite Version: 3.36.0
CPU Utilisation: 0.0%
Built-in memory: 64659.8 MB
Dedicated GPU memory used by Lightroom: 3271.2MB / 8032.0MB (40%)
Real memory available to Lightroom: 64659.8 MB
Real memory used by Lightroom: 6941.9 MB (10.7%)
Virtual memory used by Lightroom: 11331.6 MB
GDI objects count: 1099
USER objects count: 4065
Process handles count: 3187
Memory cache size: 0.0MB
Internal Camera Raw version: 16.1 [ 1728 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 1822MB / 32329MB (5%)
Camera Raw real memory: 1997MB / 64659MB (3%)
System DPI setting: 144 DPI (high DPI mode)
Desktop composition enabled: Yes
Standard Preview Size: 3840 pixels
Displays: 1) 3840x2160
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No
 
Graphics Processor Info: 
DirectX: NVIDIA GeForce RTX 3070 Ti (31.0.15.4601)
Init State: GPU for Export supported by default
User Preference: Auto
 
Here there are, I dont think its my computer the problem. 
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LEGEND ,
Jan 02, 2024 Jan 02, 2024

Well, the system info you posted seems A-Ok, but you failed to include your library path and your plugins in that system info. A library path pointing to something other than a hard drive connected to the computer can be an issue. A poor plugin can be an issue.

 

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: F:\My Photography\Vacations and Day Trips\Photo Trips\18 Photo Trip August 2017\18 Photo Trip August 2017-v13.lrcat
Settings Folder: C:\Users\DavidsLocal\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) AdobeStock
2) ASUSDCP
3) Aurora HDR
4) DxO PhotoLab 5
5) DxO PhotoLab 5 Importer

 

P.S. Your GPU driver

DirectX: NVIDIA GeForce RTX 3070 Ti (31.0.15.4601)

Is out of date, but that is probably not the problem.

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Community Beginner ,
Jan 11, 2024 Jan 11, 2024
That's the library path. The problem still persists, i've tried to uninstall/install lightroom, but still. 
It's so annoying that after 5/6 photos edited it crashes and stops.
 
Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: D:\Catalog Ianuarie 2024\ianuarie 2024\ianuarie 2024.lrcat
Settings Folder: C:\Users\robys\AppData\Roaming\Adobe\Lightroom
 
Installed Plugins: 
1) AdobeStock
2) Epson Print Layout
3) Flickr
4) Imagenomic Portraiture
5) Nikon Tether Plugin
 
Config.lua flags: None
 
Adapter #1: Vendor : 10de
Device : 2482
Subsystem : 50531462
Revision : a1
Video Memory : 8032
Adapter #2: Vendor : 1002
Device : 164e
Subsystem : 164e1002
Revision : c2
Video Memory : 1e5
Adapter #3: Vendor : 1414
Device : 8c
Subsystem : 0
Revision : 0
Video Memory : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: $$$/dvaaudiodevice/SystemDefaultAndEffectiveDeviceName=System Default - Speakers (HyperX Cloud Alpha S Game)#{comment}DVAAU-4201250: Open the audio hardware preferences page.
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: LR5x120
Direct2DEnabled: false
 
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LEGEND ,
Jan 11, 2024 Jan 11, 2024

I have nothing.

No issue with catalog location

No issue with plugins

 

Recommend that you give Adobe a chat/call

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Community Beginner ,
Jan 11, 2024 Jan 11, 2024
LATEST
I finally find out that downgrade to v13.0 solved the problems. Thanks for
answering.
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