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13

Lightroom keep crashing when I delete a photo

Community Beginner ,
Jan 02, 2024 Jan 02, 2024

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Hello and happy new year, lightroom users! I have a bug and I cant find a solution. 

The problem is that i start editing in LR and then after 7,8 photos edited of course there are deleted ones too, Lr crashes and stops. After opening Lr again, the same story I edot 7,8 photos and stops again.

Someone can halp me with that bug?

Thanks alot!

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LEGEND ,
Jan 02, 2024 Jan 02, 2024

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Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut out as that is just so much dead space to us non-Techs and it takes up vast amounts of scroll space making the reply less readable and less likely that others will bother with your post.

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Community Beginner ,
Jan 02, 2024 Jan 02, 2024

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Lightroom Classic version: 13.1 [ 202312111226-41a494e8 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 11 - Home Premium Edition
Version: 11.0.22631
Application architecture: x64
System architecture: x64
Logical processor count: 24
Processor speed: 4.7GHz
SqLite Version: 3.36.0
CPU Utilisation: 0.0%
Built-in memory: 64659.8 MB
Dedicated GPU memory used by Lightroom: 3271.2MB / 8032.0MB (40%)
Real memory available to Lightroom: 64659.8 MB
Real memory used by Lightroom: 6941.9 MB (10.7%)
Virtual memory used by Lightroom: 11331.6 MB
GDI objects count: 1099
USER objects count: 4065
Process handles count: 3187
Memory cache size: 0.0MB
Internal Camera Raw version: 16.1 [ 1728 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 1822MB / 32329MB (5%)
Camera Raw real memory: 1997MB / 64659MB (3%)
System DPI setting: 144 DPI (high DPI mode)
Desktop composition enabled: Yes
Standard Preview Size: 3840 pixels
Displays: 1) 3840x2160
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No
 
Graphics Processor Info: 
DirectX: NVIDIA GeForce RTX 3070 Ti (31.0.15.4601)
Init State: GPU for Export supported by default
User Preference: Auto
 
Here there are, I dont think its my computer the problem. 

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LEGEND ,
Jan 02, 2024 Jan 02, 2024

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Well, the system info you posted seems A-Ok, but you failed to include your library path and your plugins in that system info. A library path pointing to something other than a hard drive connected to the computer can be an issue. A poor plugin can be an issue.

 

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: F:\My Photography\Vacations and Day Trips\Photo Trips\18 Photo Trip August 2017\18 Photo Trip August 2017-v13.lrcat
Settings Folder: C:\Users\DavidsLocal\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) AdobeStock
2) ASUSDCP
3) Aurora HDR
4) DxO PhotoLab 5
5) DxO PhotoLab 5 Importer

 

P.S. Your GPU driver

DirectX: NVIDIA GeForce RTX 3070 Ti (31.0.15.4601)

Is out of date, but that is probably not the problem.

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Community Beginner ,
Jan 11, 2024 Jan 11, 2024

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That's the library path. The problem still persists, i've tried to uninstall/install lightroom, but still. 
It's so annoying that after 5/6 photos edited it crashes and stops.
 
Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: D:\Catalog Ianuarie 2024\ianuarie 2024\ianuarie 2024.lrcat
Settings Folder: C:\Users\robys\AppData\Roaming\Adobe\Lightroom
 
Installed Plugins: 
1) AdobeStock
2) Epson Print Layout
3) Flickr
4) Imagenomic Portraiture
5) Nikon Tether Plugin
 
Config.lua flags: None
 
Adapter #1: Vendor : 10de
Device : 2482
Subsystem : 50531462
Revision : a1
Video Memory : 8032
Adapter #2: Vendor : 1002
Device : 164e
Subsystem : 164e1002
Revision : c2
Video Memory : 1e5
Adapter #3: Vendor : 1414
Device : 8c
Subsystem : 0
Revision : 0
Video Memory : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: $$$/dvaaudiodevice/SystemDefaultAndEffectiveDeviceName=System Default - Speakers (HyperX Cloud Alpha S Game)#{comment}DVAAU-4201250: Open the audio hardware preferences page.
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: LR5x120
Direct2DEnabled: false
 

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LEGEND ,
Jan 11, 2024 Jan 11, 2024

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I have nothing.

No issue with catalog location

No issue with plugins

 

Recommend that you give Adobe a chat/call

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Community Beginner ,
Jan 11, 2024 Jan 11, 2024

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LATEST
I finally find out that downgrade to v13.0 solved the problems. Thanks for
answering.

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