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Inspiring
June 22, 2017
Answered

Lightroom mobile not syncing on Macbook (Connected and not connected same time)

  • June 22, 2017
  • 1 reply
  • 414 views

Hello,

At home I have a PC under windows 10.

When I travel I use my Macbook pro.

My catalog is on an external drive.

I created some Collections on my PC. they are synchronized with LR Mobile.

This is working well between the PC and LR Mobile, so, when I'am in an airport, a bus, ... I work on my Phone or my Tablet.

But when I travel for longer, I work also after on my MacBook Pro.

But on my Macbook pro, the different collection appear like they are not "synchronized collections".

On the top left close to my name, when I click it's written that I'm not connected to LR Mobile and it propose to connect.

But when I click nothing append.

Also on the last choice of the menu (Help), it's written that I'm connected.

I read that I have to delete Sync.lrdata folder located in /Users/<me>/Library/Caches/Adobe/Lightroom/Sync Data/

but in this location there isn't any Sync.lrdata. Just a folder Avatar.

How to activate LR Mobile on my MacBook pro ?

Thank you in advance.

This topic has been closed for replies.
Correct answer régisg73707670

I reply to myself if it can help someone else.

When I look in logs of Lightroom Mobile, I found that my version of Lightroom on my mac was too old.

But Adobe Creative updater was not listing Lightroom and a manual update was refused by my MAc (administrator right settings for update)

So I deleted a file "AdobeUpdaterAdminPrefs.dat" then I was allow to update lightroom.

And now everything looks fine.

1 reply

régisg73707670AuthorCorrect answer
Inspiring
June 24, 2017

I reply to myself if it can help someone else.

When I look in logs of Lightroom Mobile, I found that my version of Lightroom on my mac was too old.

But Adobe Creative updater was not listing Lightroom and a manual update was refused by my MAc (administrator right settings for update)

So I deleted a file "AdobeUpdaterAdminPrefs.dat" then I was allow to update lightroom.

And now everything looks fine.