Participating Frequently

Question

Lightroom Mobile sign in on Desktop

Forum|Forum|8 years ago
May 11, 2017
1 reply
20702 views

I have Adobe CC and I cannot log in to Lr on my desktop. My iPhone 6 logs in OK but when I try on Mac it just greys out and fades away when I input my log in details. I am only using one library.

All help appreciated

Pete

This topic has been closed for replies.

Rob_Cullen

Community Expert

With CC you log-in or Sign-In with the Creative Cloud Desktop App. (Click the Gear-wheel icon and select 'Preferences')

Is this not working for you?

To see the images you have synced to Lr mobile on the web, you would open Safari (or a browser) and goto Adobe Photoshop Lightroom and sign-in.

Or you can get to this same link in your Lr Collections panel by a Right-Click on any 'Sync' icon beside a synced collection and choose- {Lightroom Mobile Links > View on Web}

eg. I have a Book Collection synced to mobile. R-Click the sync icon for the menu-

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .

P

PeteScRAuthor

Participating Frequently

Thanks. I am signed into CC.

The problem is that I cannot sign into Lightroom on the desktop application.

I dont have any collections as yet but I have set up my iPhone to sync photos taken on the phone to a specific collection.

As I cannot sign into Lightroom on the desktop, this collection doesnt appear.

Pete

Rob_Cullen

Community Expert

Hi,

I have same problem as Pete. The only difference is that I am using Lr 5.7.

The Lr mobile was working just fine, I had synced many images and I could work on them on the go. But now I'm just not able to sign in. The sign-in window just goes grey.

The CC app on my desktop is Version 3.8.0.310

My Mac OS is V 10.8.5

Now I don't know if it is due to a stand-alone Lr version, it was working just fine a few months back. I have not gone to CC version as my OS needs to be updated and I don't know if the hardware will take the latest from Apple.

I know im mostly wasting money by not using CC but im hoping there is a way to fix it without an upgrade.

If you need i can send the Diagnostic Log file, if it helps.

Thanks

I have not gone to CC version

Sync to Mobile is not available for 'Stand-alone' Lightroom.

You must be a Creative Cloud subscriber to have mobile sync.

If you were previously connected, you may have had the 30-day free trial working.

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .

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