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C
C_Cell
Inspiring
June 4, 2017
Question

Lightroom Mobile sync not working: "waiting for connection" + sync misbehavior.

  • June 4, 2017
  • 3 replies
  • 1531 views

Hi.

Syncing LR with my LR Mobile was fine util this week.

Now Lightoom miserably fails to do the sync as it used to.

I tried the "Delete all data" option and it still takes days to sync 1 single new photo and often LR decides not to sync the new photos I add to my collections.
Old photos in my collections as well do not appear at all.

UPDATE:

Now some of the photos I add to my collection disappear form the collection itself without me doing anything.

UPDATE 2:

Now it's getting even worst.

Photos that previously were in a collection now disappear without me doing anything.

    This topic has been closed for replies.

    3 replies

    yourfemaleengineer
    yourfemaleengineer
    Participant
    January 7, 2018

    I am having the same issue. I tried deleting all the data and out of 9 of my collections (b/w 8-15 pictures in each one), I only show 2 collections (total of 16 pictures) in my mobile device. All of the albums are there but the remaining 7 have ZERO photos in it. I have tried everything and the sync is not working. If this doesnt work, will think about cancelling.

    C
    C_CellAuthor
    Inspiring
    January 8, 2018

    I still have the problem.

    For some reason LR is not syncing all the photos.

    What I did.

    -Delete all data.

    After that, in the same window (mobile activity) you can access an hidden option to rebuild the database.

    (To make the option visible I believe you have to press and hold)

    -After that I uninstalled LR from my mobile, then restarted the mobile, then re-installed LR

    Maybe it will help.

    I did it and now at least photos are syncing again.

    This said LR sync is dodgy at best the issues still remains.

    I decided to sync only few photos, only the necessary one arhat I know I need to show to people/clients.

    C
    C_CellAuthor
    Inspiring
    June 11, 2017

    I would like to know if there is a way to fix it.

    Akash Sharma
    Akash Sharma
    Legend
    June 12, 2017

    Please let me know how many images have been synced across devices in Lightroom.

    Check it in Preferences> Lightroom mobile >Activity.

    ~Akash

    C
    C_CellAuthor
    Inspiring
    June 13, 2017

    87

    On Lightroom it shows only 84 and some of the ones ​I add disappear soon after from the collection on desktop.

    Akash Sharma
    Akash Sharma
    Legend
    June 9, 2017

    Hi C.Cell,

    Please take a look at this article Problem syncing photos with Lightroom mobile and let us know if that helps.

    Thanks,

    Akash

    C
    C_CellAuthor
    Inspiring
    June 9, 2017

    No it doesn't work.

    All the issues are still there.

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