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February 28, 2017
Answered

Lightroom mobile sync order - lost adjustments

  • February 28, 2017
  • 1 reply
  • 531 views

Hello, I'm a new subscriber of Creative Cloud. My workflow is:

Import photos to desktop Lightroom, upload to LR mobile, cull and edit on the iPad, get back to (possibly another) desktop Lightroom with the same catalog, receive the changes from the cloud, export.

Today I experienced the following issue:

I installed desktop Lightroom on a computer and opened the catalog which contained images that I had previously selected and edited on the iPad, and successfully synced to the cloud. Instead of receiving my edits, desktop Lightroom synced "metadata" (that's what I read at the Preferences/Lightroom mobile/Sync Activity list) for all 4080 photos, restoring most of my edits so far. Luckily, I hadn't gone through everything yet and I lost just a couple of hours' work.

However, this is a significant problem. How can I make sure this doesn't happen again? I was not asked by desktop Lightroom whether or not I wanted to overwrite anything. It just started resyncing everything, undoing my edits.

    This topic has been closed for replies.
    Correct answer DdeGannes

    Lightroom can only sync to one Catalog if you attempt to sync another Catalog the work and files from the other Catalog will be removed from the Adobe Cloud synced files.

    1 reply

    DdeGannes
    Community Expert
    DdeGannesCommunity ExpertCorrect answer
    Community Expert
    March 1, 2017

    Lightroom can only sync to one Catalog if you attempt to sync another Catalog the work and files from the other Catalog will be removed from the Adobe Cloud synced files.

    Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.