• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Lightroom not showing folders on external hard drive

New Here ,
Oct 09, 2022 Oct 09, 2022

Copy link to clipboard

Copied

I use an external hard drive for all my photos and have everything in specific folders. Yesterday when I opened Lightroom, all those folders were no longer showing up in Lightroom and in the ones that are there, it is saying the photos are missing. I know I have already imported all the photos so that is not the problem. Everything was working one minute and then the next minute it isn't. Any advice on how to fix this would be greatly appreciated!! 

TOPICS
Windows

Views

89

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 09, 2022 Oct 09, 2022

Copy link to clipboard

Copied

*Lightroom not showing folders

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Oct 09, 2022 Oct 09, 2022

Copy link to clipboard

Copied

How about a screenshot. Library module, grid view, with as much of Folder Panel visible as possible (might need to minimize other left side panels, depends on how long a folder listing)

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Oct 09, 2022 Oct 09, 2022

Copy link to clipboard

Copied

Either that external hard drive is not on, or not connected, or the drive letter currently assigned to it changed (have you permanently assigned a drive letter to it? that is a Windows thing). Or, and hopefully not, the drive is kaput.

 

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 09, 2022 Oct 09, 2022

Copy link to clipboard

Copied

The drive is on and connected. And yes I have permanently assigned a letter to the drive. I can access my photos in the drive through my file explorer on my computer so that makes me think it is not the drive causing the problem. 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Oct 09, 2022 Oct 09, 2022

Copy link to clipboard

Copied

And, do you have multiple catalogs? Was the correct catalog opened?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 09, 2022 Oct 09, 2022

Copy link to clipboard

Copied

Yes the correct one was open

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Enthusiast ,
Oct 09, 2022 Oct 09, 2022

Copy link to clipboard

Copied

Library > Find Missing Photos

Missing photos will have an ! in a black circle on the top right of each missing file.  Click on the ! then Locate and navigate to the "missing" file on you external hard drive. Check find Nearby Missing Photos.  Be careful to select the correct files.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Oct 09, 2022 Oct 09, 2022

Copy link to clipboard

Copied

@EricBiersays:

 

Missing photos will have an ! in a black circle on the top right of each missing file.

 

Incorrect. Black circle with a ! means something different (photo is corrupted and/or cannot be used). If there is a square with an exclamation point icon, that means missing photo (as you can see in the screen capture later in this thread).

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 09, 2022 Oct 09, 2022

Copy link to clipboard

Copied

2022-10-09.png

I am now getting this message when I try to open Lightroom. This was the original start of the problems a few days ago so I think it means I am trying to open the correct catalog. Any ideas on how to fix this?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Oct 09, 2022 Oct 09, 2022

Copy link to clipboard

Copied

You might include a link to this discussion in it. Describe what has been going on. Include e-mail address. Then send it to Adobe.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Oct 09, 2022 Oct 09, 2022

Copy link to clipboard

Copied

LATEST

First, re-start the computer to see if the error goes away. If that doesn't work, try restoring a backup of your catalog file.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines