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J
Jens28757509vkw8
Known Participant
March 16, 2024
Question

lightroom not using hardware acceleration for ai denoise, photoshop does

  • March 16, 2024
  • 4 replies
  • 1517 views

Hi

Can anyone help me understand the issue I have?

In lightroom I can't use my graphics card for ai denoise, but in photoshop every check is on green and it works without problems there.

I have a very old processor, the i5 3470 3.2Ghz cpu

My graphics card is the nvidia 1080ti

And I have 16gb of ram.

 

I don't understand why using the graphics card in photoshop is no problem, but in lightroom classic it is.

If anyone can help me understand why this is the case, that would be very nice

    This topic has been closed for replies.

    4 replies

    GoldingD
    GoldingD
    Legend
    March 22, 2024

    If after checking for and updating the GPU driver, your issue continues. See the following link, Consider solution 2 in the following link as to force LrC to reconsider upon startup of LrC the GPU.

     

     

     

    johnrellis
    johnrellis
    Legend
    March 22, 2024

    "Nvidia 1080ti

    ...

    Initial status: GPU not supported

    User preference: Automatic"
     
    Building on GoldingD's reply, follow these steps:
     
    1. Download and install the latest Nvidia Studio driver for the 1080 Ti:
     
    2. After updating the driver, force LR to re-evaluate the GPU's capabilities by deleting the file "Camera Raw GPU Config.txt" as described here in Solution 3:
     
    Note that the 1080 Ti is a seven-year-old GPU. It should work with LR Denoise once you update the driver, but it will be slow, taking about a minute per image (depending on the number of pixels):
     
    "In lightroom I can't use my graphics card for ai denoise, but in photoshop every check is on green and it works without problems there."
     
    LR and Photoshop use completely different code and algorithms for accessing the GPU.
     
     
     
     
      J
      Jens28757509vkw8Author
      Known Participant
      March 22, 2024

      I tried everything in the list today. I followed the link and did solution 3. It still doesn't work.

       

      Anything else you can think of?

      GoldingD
      GoldingD
      Legend
      March 22, 2024
      My graphics card is the nvidia 1080ti

      Ok, both the LrC System Info and /preferences/performance/ do not provide any info on the GPU drive. And the GPU driver can be very important to LrC.

       

      As you have a NVIDIA GPU, I suspect that you have a NVIDIA application called GeForce Experience.

       

       

      What GPU driver is listed?

      And consider updating the driver if available. (recommend Studio Driver as they are more stable, Game Ready might have issues)

       

      Another source of info on this is the NVIDIA Control Panel

       

      And if you in that panel click on Help, then System Info, you can see:

       

      That reminds me, how much VRAM do you have?

       

      Summary of inquiry:

       

      1. GPU Driver version?
      2. How much VRAM?

       

       

      J
      Jens28757509vkw8Author
      Known Participant
      March 22, 2024

      GPU driver version is 551.86

      That's the newest studio driver version according to the GeForce experience app.

      11264MB Vram.

      Shared memory is 8168MB but that's of little use as far as I understand.

      GoldingD
      GoldingD
      Legend
      March 16, 2024

      Also, can you post in a reply a screenshot of LrC /preferences/performance/

       

      J
      Jens28757509vkw8Author
      Known Participant
      March 22, 2024

      The screenshot is in dutch, but it says that my system doesn't support GPU acceleration.

      GoldingD
      GoldingD
      Legend
      March 22, 2024

      I will post a reply specific to your GPU in a bit. But first something I noticed in your /preferences/performance. You have the default amount for Camera RAW CACHE of 5 GB selected. Even Adobe states that 5GB is too low. Try for more, many start out with 20GB.

       

       

      GoldingD
      GoldingD
      Legend
      March 16, 2024

      Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut out as that is just so much dead space to us non-Techs and it takes up vast amounts of scroll space making the reply less readable and less likely that others will bother with your post.

      J
      Jens28757509vkw8Author
      Known Participant
      March 22, 2024
      Lightroom Classic-versie: 13.2 [ 202402141005-bf1aeb84 ]
      Licentie: Creative Cloud
      Taalinstelling: nl
      Besturingssysteem: Windows 10 - Home Premium Edition
      Versie: 10.0.19045
      Toepassingsarchitectuur: x64
      Systeemarchitectuur: x64
      Aantal logische processors: 4
      Processorsnelheid: 3,2GHz
      SQLite-versie: 3.36.0
      CPU-gebruik: 8,0%
      Ingebouwd geheugen: 16337,8 MB
      Het toegewezen GPU-geheugen dat door Lightroom wordt gebruikt: 0,0MB / 0,0MB (0%)
      Beschikbaar fysiek geheugen voor Lightroom: 16337,8 MB
      Fysiek geheugen gebruikt door Lightroom: 3768,0 MB (23,0%)
      Virtueel geheugen gebruikt door Lightroom: 4145,5 MB
      Aantal GDI-objecten: 729
      Aantal gebruikersobjecten: 2540
      Aantal proceshandelingen: 1686
      Cachegeheugengrootte: 30,8MB
      Interne Camera Raw-versie: 16.2 [ 1763 ]
      Maximumaantal door Camera Raw gebruikte threads: 3
      Camera Raw SIMD-optimalisatie: SSE2,AVX
      Virtueel geheugen Camera Raw: 2108MB / 8168MB (25%)
      Fysiek geheugen Camera Raw: 2168MB / 16337MB (13%)
       
      Cache1: 
      Preview1- RAM:49,0MB, VRAM:0,0MB, _MG_9618-Pano.dng
      Preview2- RAM:22,0MB, VRAM:0,0MB, _MG_9624.CR2
      NT- RAM:71,0MB, VRAM:0,0MB, Combined:71,0MB
       
      Cache2: 
      final1- RAM:166,0MB, VRAM:0,0MB, _MG_9624.CR2
      final2- RAM:1875,0MB, VRAM:0,0MB, _MG_9618-Pano.dng
      T- RAM:2041,0MB, VRAM:0,0MB, Combined:2041,0MB
       
      Cache3: 
      m:30,8MB, n:89,1MB
       
      U-main: 85,0MB
       
      Dpi-instelling systeem: 96 dpi
      Bureaubladcompositie ingeschakeld: Ja
      Standaardgrootte voorvertoning: 1920 pixels
      Schermen: 1) 1920x1080
      Invoertypen: Multi-aanraking: Nee, Geïntegreerde aanraking: Nee, Geïntegreerde pen: Nee, Externe aanraking: Nee, Externe pen: Nee, Toetsenbord: Nee
       
      GPU-info: 
       
      Beginstatus: GPU niet ondersteund
      Gebruikersvoorkeur: Automatisch
       
      Toepassingsmap: C:\Program Files\Adobe\Adobe Lightroom Classic
      Bibliotheekpad: C:\Users\Jens & Laura\OneDrive\Pictures\Lightroom\Lightroom Catalog-v13-3.lrcat
      Map Instellingen: C:\Users\Jens & Laura\AppData\Roaming\Adobe\Lightroom
       
      Geïnstalleerde plug-ins: 
      1) AdobeStock
      2) Flickr
      3) Helicon Focus Export
      4) Tetheringplug-in voor Nikon
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