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howardi7651
Participant
November 26, 2017
Question

Lightroom - PC does not meet the minimum requirements

  • November 26, 2017
  • 2 replies
  • 3249 views

Hi guys

We have purchased a copy of lightroom (Creative Cloud Photography Plan) and cannot get the download to start due to the PC allegedly not meeting the requirement.

Specs:

Core i5 - 3.6Ghz Processor

16Gb RAM

256Gb  SSD

8Tb Disk Space

Geforce GTX 1060 3Mb Graphics

Windows 10 Pro

Anybody have an idea what it could be ?

    This topic has been closed for replies.

    2 replies

    D
    danielc60187991
    Participant
    August 3, 2018

    Was there any updates on this? I'm having the same issue installing on a 64gb ram Xeon build..

    dj_paige
    dj_paige
    Legend
    August 3, 2018

    danielc60187991

    Please state the full hardware and operating system information for your computer (including whether or not the operating system is 32 bits or 64 bits).

    Also state the exact problem you are having and the exact word-for-word error message.

    Also state the exact version of Lightroom you are trying to install.

    DdeGannes
    Community Expert
    DdeGannesCommunity Expert
    Community Expert
    November 26, 2017

    Check to ensure your Win 10 operating system is 64 bit and not 32 bit.

    Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.
    H
    howardi7651Author
    Participant
    November 26, 2017

    Thanks for the help

    The pc is new and has a 64bit version running.

    Any other ideas would be welcome

    F. McLion
    Community Expert
    F. McLionCommunity Expert
    Community Expert
    November 26, 2017

    Unforunately the pc is at a client, so I do not currently have access.

    Basically the error occurs when attempting to download the program.

    Clearly it does a system check prior to allowing the download, returns with system does not meet the minimum requirements


    Did you try from here? https://creative.adobe.com/en/products/download/lightroom-classic

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