Lightroom/Photoshop Roundtrip Issues!

Forum|Forum|3 years ago
February 11, 2023
2 replies
5388 views

Thank you Adobe support for the great customer service. Spent 4 hours on phone with them. They could not be nicer.

Have tried every trick in the book. They tried everything.

Lightroom to Photoshop roundtrip NOT WORKING.

Photoshop edits are "SAVE" but only a blank shows up in Lightroom.

Anyone have ideas?

THANKS!!

macOS

This topic has been closed for replies.

TheDigitalDog

Inspiring

It's difficult to add a suggestion when you write you've tried everything in the book. But I'll add this just in case:

When the 'link' between Lightroom Classic and Photoshop has issues, one of the first things to try is this:
1. Use the Adobe Creative Cloud application to uninstall both Photoshop and Lightroom Classic and when asked, keep preferences.
2. Install Photoshop first, then Lightroom Classic. The order is what is very important here.
Better?

Now it kind of sounds like the image is saved but you don't see a preview. What does "Blank shows up" mean, and can you provide a screen capture.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

J

jacka37423635Author

Known Participant

Thanks all.

Monterey 12.5.1

Lightroom Classic 12.1

Photoshop 2023 24.1.1

After hitting "SAVE" the image is no longer seen in the Lightroom screen. Just a GREY blank.

Adobe was on my computer and all of the above were done just like you said DigDog

J

jacka37423635Author

Known Participant

Great thanks for letting us know. Please post the fix so that it may help others who run into this issue.

Hello Community.

So, it turned out that Lightroom was displaying my har drive TWICE.

This was not evident, as all of the folders were displayed on the first iteration of the HD, and the fact that the "DUPLICATE" hard drive name was present was not easily seen by me.

So, Photoshop was sending the edited image to the "duplicate"!

I turned the hardrive off. Closed Lightroom. Turned on the hard drive, then re-started Lightroom.

Somehow this WORKED