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Oli27733533qr83
Participant
December 28, 2022
Answered

Lightroom picture stops reacting to input

  • December 28, 2022
  • 2 replies
  • 332 views

Hello community,
I have an issue with Lightroom Classic 10 on Windows 10. Every few minutes the program stops responding to my input (i.e. nothing happens when dragging sliders). I can only see that the little picture at the top left corner is updating, but not the main picture in the middle, which you are currently developing. The only thing that helps is to close down the program and start it again. Sometimes it is preceded by a short flash and/or freeze.

 

This could potentially be a hardware (GPU?) issue on my computer, because I also have frequent freezes and crashes when playing heavy games.

 

Any ideas?

This topic has been closed for replies.
Correct answer Sean McCormack

Try turning off GPU in the Performance tab of Preferences. I'd also run a memory check as bad memory will cause crashes. 

 

You should consider updating to Lightroom Classic 12, and check for the newest graphics drivers from your card maker. 

2 replies

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Oli27733533qr83Author
Participant
May 31, 2023

An update for future reference. Turning off the GPU acceleration in the settings helped, but also changing to a new graphics card solved the issue, so that I could leave the GPU acceleration on. It appears the graphics card was defect.

Sean McCormack
Community Expert
Sean McCormackCommunity ExpertCorrect answer
Community Expert
December 28, 2022

Try turning off GPU in the Performance tab of Preferences. I'd also run a memory check as bad memory will cause crashes. 

 

You should consider updating to Lightroom Classic 12, and check for the newest graphics drivers from your card maker. 

Sean McCormack. Author of 'Essential Development 3'. Magazine Writer. Former Official Fuji X-Photographer.
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    Oli27733533qr83Author
    Participant
    December 28, 2022

    Thank you for the reply. Do you mean Edit > Preferences > Performance > Use Graphics Processor : Off?

    As for memtest, do you mean Windows Memory Diagnostic, A.K.A mdsched.exe?

    I update my GPU drivers whenever there is an update available.

    I will try these things and get back with my findings.

    Sean McCormack
    Community Expert
    Sean McCormackCommunity Expert
    Community Expert
    December 28, 2022

    Yes to the first. 

    I'm on Mac, so far from a windows expert, but any app that gives a memory test should work. 

     

    Sean McCormack. Author of 'Essential Development 3'. Magazine Writer. Former Official Fuji X-Photographer.
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