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Lightroom Plugins Have Stopped Working

New Here ,
Feb 26, 2020 Feb 26, 2020

I was working in Lightroom Classic and via the Edit option in Topaz DeNoise AI for editing. Topaz crashed and now all of the external plugin options are grayed out. I tried uninstalling and reinstalling Lightroom and Topaz in addtion to deleting and adding the presets in the Preferences tab but nothing seems to work to get them back. They're showing up as an option but are just grayed out. Anyone else have this problem and figured out out to fix it? Thank you!!

 

{Moved from Lightroom Cloud to Lightroom Classic Forum by Moderator} 

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New Here ,
Apr 19, 2020 Apr 19, 2020

I just got the same problem developed after installing topaz as well - all plug ins are grayed out. Did you find a solution? Thanks

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Explorer ,
May 18, 2020 May 18, 2020

I'm having the same issue. At the moment, I have DeNoise AI as an external editor but if I need to use Sharpen AI, I have to go to Edit/Preferences, clear the external editor and configure Sharpen AI, only to go back and do the whole process again in order to use DeNoise AI.
I do not get my software listed as an Edit In optionExternal Editor in Lightroom 2.pngExternal Editor in Lightroom 1.png

 

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Community Expert ,
May 18, 2020 May 18, 2020

"I have to go to Edit/Preferences, clear the external editor and configure Sharpen AI,"

Your post suggest that you believe you can only add ONE Additional External Editor in the list.

That is not correct.

You can add as many External Editors as you want. ie BOTH- DeNoise AI and Sharpen AI, can appear in the list.

The 'Secret' is that when you [Choose] an external App, and set the options for that App, You must then click the Preset Drop-down menu and "Save current settings as a new preset"

 

Regards. My System: Windows-11, Lightroom-Classic 14.5.1, Photoshop 26.10, ACR 17.5, Lightroom 8.5, Lr-iOS 10.4.0, Bridge 15.1.1 .
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Explorer ,
May 18, 2020 May 18, 2020
LATEST

But of course!... Thank you WobertC!

What surprises me is that those "options" should appear after installing Topaz but this time it didn't.

Anyway, my problem has been resolved! THANKS AGAIN!

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