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radiobabe
Participant
February 26, 2020
Question

Lightroom Plugins Have Stopped Working

  • February 26, 2020
  • 2 replies
  • 3363 views

I was working in Lightroom Classic and via the Edit option in Topaz DeNoise AI for editing. Topaz crashed and now all of the external plugin options are grayed out. I tried uninstalling and reinstalling Lightroom and Topaz in addtion to deleting and adding the presets in the Preferences tab but nothing seems to work to get them back. They're showing up as an option but are just grayed out. Anyone else have this problem and figured out out to fix it? Thank you!!

 

{Moved from Lightroom Cloud to Lightroom Classic Forum by Moderator} 

This topic has been closed for replies.

2 replies

javierc30819081
javierc30819081
Known Participant
May 19, 2020

I'm having the same issue. At the moment, I have DeNoise AI as an external editor but if I need to use Sharpen AI, I have to go to Edit/Preferences, clear the external editor and configure Sharpen AI, only to go back and do the whole process again in order to use DeNoise AI.
I do not get my software listed as an Edit In option

 

    Rob_Cullen
    Community Expert
    Rob_CullenCommunity Expert
    Community Expert
    May 19, 2020

    "I have to go to Edit/Preferences, clear the external editor and configure Sharpen AI,"

    Your post suggest that you believe you can only add ONE Additional External Editor in the list.

    That is not correct.

    You can add as many External Editors as you want. ie BOTH- DeNoise AI and Sharpen AI, can appear in the list.

    The 'Secret' is that when you [Choose] an external App, and set the options for that App, You must then click the Preset Drop-down menu and "Save current settings as a new preset"

     

    Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
      javierc30819081
      javierc30819081
      Known Participant
      May 19, 2020

      But of course!... Thank you WobertC!

      What surprises me is that those "options" should appear after installing Topaz but this time it didn't.

      Anyway, my problem has been resolved! THANKS AGAIN!

      P
      Prophotoman
      Participant
      April 20, 2020

      I just got the same problem developed after installing topaz as well - all plug ins are grayed out. Did you find a solution? Thanks

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