Participating Frequently

Question

Lightroom Renames Files, then doesn't remember the new filenames

Forum|Forum|4 years ago
September 2, 2021
8 replies
434 views

This is the second time it's happened and has caused HOURS of lost work. Here's what happens:

1) An entire shoot from a single folder is edited
2) All raw files are renamed

3) Lr freezes, so I close and restart the program
4) The raw files are renamed apporpriately in the folder but NOT in the catalog

5) Lr cannot 'Locate' the file because the catalog name and the new actual name are different.

So NOW I have to go to each file individually and 'locate' the file?

It's done this two times now--why?

Windows

This topic has been closed for replies.

GoldingD

Legend

see: https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

Also, probably time to give Adobe a chat, a call.

C

clinton_jamesAuthor

Participating Frequently

I believe you are right. Thanks for all your insight.

GoldingD

Legend

It has occured in the last two shoots and occurs to only one folder of images in that catalog

What if you create (in LrC) a new folder, move the misbehaving images to that new folder, and test?

All hard drives are functional

But did you test them ?

C

clinton_jamesAuthor

Participating Frequently

To your first question, the partially successful workaround was to take all the raw images that got copied to another drive on import and plug those into the same folder. So at that point there was one copy of the renamed files that Lr didn't recognize and a duplicate with the original name. So Lr was able to find about 50% of those.

fresh install of graphics driver happening now...

GoldingD

Legend

3) Lr freezes, so I close and restart the program

What is the maximum amount of time you have allowed LrC to stay in that state before closing?
How do you close?

update: forcing LrC to close, should not be the issue per: https://community.adobe.com/t5/lightroom-classic-bugs/lightroom-classic-is-frozen/idc-p/12360445#M15414

GoldingD

Legend

Graphics Processor Info:
DirectX: NVIDIA GeForce GTX 1060 (26.21.14.4253)

It is not likely that this is the cause of your problem. IMO zero % possibility of that.

But

GPU driver v442.53, way out of date, current per NVIDIAa is v471.96, when you update, select custom for install option, that will force a clean install. You should have a NVIDIA app called GeForce Experience to do that.

C

clinton_jamesAuthor

Participating Frequently

That's interesting...because I intentionally update that driver (through Windows) every few weeks. I wonder why it wasn't sticking...? I'll do it again through GeForce.

GoldingD

Legend

Updating non MS items that way is a no go. That has not worked for years.

GoldingD

Legend

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

GoldingD

Legend

Does this occur all the time now?
Does this occur if using a different catalog?
Have you optimized the catalog?
Have you reset the preferences?
Have you checked the hard drive the catalog is on?
Have you checked the hard drive the photos are on?

and what about anything else in (ref 1)

(ref 1): https://www.lightroomqueen.com/standard-lightroom-troubleshooting-steps/

C

clinton_jamesAuthor

Participating Frequently

It has occured in the last two shoots and occurs to only one folder of images in that catalog.

It hasn't occured in other catalogs...yet

Yes, catalog is optimized, preferences were reset recently

All hard drives are functional

Thanks for the clarifiying questions.

Sean McCormack

Community Expert

You don't say what OS you're on, but it is possible to batch rename the files back to the Lightroom expected names quicker than linking each file. I'd be more concerned about finding the cause of the crash to prevent this in the first place.

Sean McCormack. Author of 'Essential Development 3'. Magazine Writer. Former Official Fuji X-Photographer.

C

clinton_jamesAuthor

Participating Frequently

Lightroom Classic version: 10.4 [ 202108071231-af9219b9 ]

License: Creative Cloud

Language setting: en

Operating system: Windows 10 - Home Premium Edition

Version: 10.0.19043

Application architecture: x64

System architecture: x64

Logical processor count: 12

Processor speed: 2.2GHz

SqLite Version: 3.34.0

Built-in memory: 32626.4 MB

Real memory available to Lightroom: 32626.4 MB

Real memory used by Lightroom: 2083.9 MB (6.3%)

Virtual memory used by Lightroom: 2421.5 MB

GDI objects count: 690

USER objects count: 2315

Process handles count: 2176

Memory cache size: 515.7MB

Internal Camera Raw version: 13.4 [ 872 ]

Maximum thread count used by Camera Raw: 5

Camera Raw SIMD optimization: SSE2,AVX,AVX2

Camera Raw virtual memory: 474MB / 16313MB (2%)

Camera Raw real memory: 475MB / 32626MB (1%)

System DPI setting: 96 DPI

Desktop composition enabled: Yes

Displays: 1) 1920x1080

Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: Yes, Keyboard: No

Graphics Processor Info:

DirectX: NVIDIA GeForce GTX 1060 (26.21.14.4253)

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic

Library Path: D:\Shoots 2021\2021 Weddings\21.08.28 Chandra LaFevre Mike Everson\workfiles\LRCat Shared Chandra Mike\LRCat Shared Chandra Mike - Copy.lrcat

Settings Folder: C:\Users\cj\AppData\Roaming\Adobe\Lightroom

Installed Plugins:

1) AdobeStock

2) ColorChecker Camera Calibration

3) Facebook

4) Flickr

5) Nikon Tether Plugin

GoldingD

Legend

1. Workflow inquiry

All raw files are renamed

You are renaming the photos using LrC, correct?

2. What if inquiry

If you rename the photos during import, does it freeze up?

C

clinton_jamesAuthor

Participating Frequently

Yes, photos are renamed within Lr.

I don't rename on import as it screws up my ability to sort a shoot with multiple cameras and sync up capture time in the metadata.

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