Inspiring

Question

Lightroom scroll bar indicator disappears

Forum|Forum|5 years ago
June 10, 2020
2 replies
2155 views

Frequently when using LR in Library module, grid view, the position indicator on the scroll bar disappears. Sometimes I can bring it back by reducing thumbnail size but not always. Sometimes shutting LR down and restarting restores it at normal thumbnail size but sometimes restarting doesn't do a thing. I hope there is a fix for this because it's a giant pain.

Problem or error

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Just Shoot Me

Legend

Please Consider including the following in your question:
Adobe product and version number
Operating system and version number
The full text of any error message (s)
What you were doing when the problem occurred
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N

Nature LightAuthor

Inspiring

Adobe Photoshop Lightroom Classic 9.2..1 release

Windows 10 Pro 64bit version 1909

No error message, the scroll bar indicator simply disappears

Doing normal sorting and editing in the Library module grid view

Can't see how to attach screenshot to this reply

AMD Ryzen 9 CPU

4095mb NVIDIA GeForce RTX 2060 super (msi)

32gb RAM

L

lennythelens

Participant

im having a similar issue

This still seems to be a 'feature' but it only happens when you are on the 'All Photographs' and your thumbnails are 'large' Make the thumbnails smaller and the bar will show. This does not happen when you are in other folders.

Akash Sharma

Legend

Hi there,

Sorry that the Lightroom scroll bar in the Library module gets disappeared unexpectedly.

Which version of Lightroom Classic are you using? To verify the version you're using, choose Help> System info from Lightroom Classic menu bar.

Would you mind restoring Lightroom Classic app preferences to default and let us know if the issue still persists? Please refer this article for step by step instructions:
https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html#restore_preferences_to_default_settings

Thanks,

Akash

N

Nature LightAuthor

Inspiring

I am on the photography plan so am using the latest version 9.2.1. Resetting preferences would be inconclusive simply because of the erratic nature of the performance. Here's what I mean. Sometimes simply shutting LR down and restarting will restore the scroll bar. Other times shutting down and restarting does nothing. So if I'd delete preferences and restart and scroll bar returned, there's no way to know if the preference deletion did it or if it was one of those times when a simple restart did it! I will do it simply because you asked but don't hold your breath that it will make any difference.

Thanks,

JR

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