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M
Maurice Etoile
Participating Frequently
January 24, 2018
Answered

Lightroom: + Short Key doesn't work anymore

  • January 24, 2018
  • 3 replies
  • 7640 views

Dear Community & Support!

It's been a couple of weeks, that I've had the weirdest problem with Adobe Lightroom Classic CC and I can't find any answers on the web. Nobody seems to have this issue   This is making me crazy.

The short key "+" to increase sliders simply doesn't work anymore (WIN 10 and Mac High Sierra). While all the other keys do work. "-" for example to decrease. I've even changed languages to see if there's something wrong with the keyboard; just to find out, that the corresponding key (German: #) doesn't work either.

Also the same problem exists on the Mac, it makes me think that the key was globally deactivated / changed - which doesn't make sense, as you can't do that, right? Now, I've also checked Photoshop. There the key (increase brush size) works just fine. Isn't this strange?

This is really ruining my workflow and apart from that great and long lasting LR experience. Any idea what I could do?

This topic has been closed for replies.
Correct answer dj_paige

Are you running LR in a language other than English, e.g. French or Italian? LR 7.1 broke the slider-increase shortcut in a number of languages: Lightroom: Keyboard shortcut for incrementing slider values doesn't work (German, Italian, Japanese, Spanish, French) | … Please add your constructive opinion to that bug report and click Me Too in the upper-right corner. That will make it a little more likely Adobe will prioritize a fix, and you'll be notified when the bug's status changes.

The only known workaround is to roll back to LR 7.0.1.


johnrellis

The only known workaround is to roll back to LR 7.0.1.

Wouldn't switching the language to English be a workaround as well? (I realize this might be unpleasant or unusable for some, but it is a workaround)

3 replies

T
TanujSandal
Inspiring
March 28, 2018

Hi Maurice Etoile,

The issue for keyboard shortcuts not working correctly for German keyboard has been fixed in the latest update of Lightroom Classic CC 7.2.

I would request you to please make sure that you have Lightroom 7.2 installed  and let us know if the latest update fixed the issue or does the issue persist.


Regards

Tanuj Sandal

M
Maurice EtoileAuthor
Participating Frequently
January 24, 2018

Now it's getting even weirder. The same shortkey is used in the library to increase the size of the thumbnails. And here it does work. Back in the development module (where it's much more important) it doesn't though.

dj_paige
dj_paige
Legend
January 24, 2018

What happens if you first click on the word "exposure" (or "contrast" or any other slider name) and then press + ???

    dj_paige
    dj_paigeCorrect answer
    Legend
    January 24, 2018

    Are you running LR in a language other than English, e.g. French or Italian? LR 7.1 broke the slider-increase shortcut in a number of languages: Lightroom: Keyboard shortcut for incrementing slider values doesn't work (German, Italian, Japanese, Spanish, French) | … Please add your constructive opinion to that bug report and click Me Too in the upper-right corner. That will make it a little more likely Adobe will prioritize a fix, and you'll be notified when the bug's status changes.

    The only known workaround is to roll back to LR 7.0.1.


    johnrellis

    The only known workaround is to roll back to LR 7.0.1.

    Wouldn't switching the language to English be a workaround as well? (I realize this might be unpleasant or unusable for some, but it is a workaround)

      M
      Maurice EtoileAuthor
      Participating Frequently
      January 24, 2018

      I just reinstalled LR and the problem still exists

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