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androphilia
Participant
February 13, 2019
Answered

Lightroom tells me I need Windows update to use Enhance Details

  • February 13, 2019
  • 3 replies
  • 4313 views

Hi,

I'm trying to use the new Enhance Details feature of Lightroom CC Classic, and it tells me I need to run Windows 10 version of 10/10/2018. I running Windows 10 64-bit, build 1803, installed 12/7/2018. This should be sufficient, right?

Thanks!

Pete

This topic has been closed for replies.
Correct answer dj_paige

androphilia  wrote

Hi,

I'm trying to use the new Enhance Details feature of Lightroom CC Classic, and it tells me I need to run Windows 10 version of 10/10/2018. I running Windows 10 64-bit, build 1803, installed 12/7/2018. This should be sufficient, right?

Not sufficient. You need build 1809

3 replies

D
Daniel30874332libh
Participant
July 4, 2023

If Adobe Lightroom is informing you that you need a Windows update to use the Enhance Details feature, it means that your current version of Windows may not have the necessary components or updates required to enable that specific feature in Lightroom. Here are a few steps you can try to resolve the issue:

  1. Check for Windows Updates: Open the Windows Update settings on your computer and check for any available updates. Install any pending updates and make sure your Windows operating system is up to date. Restart your computer if prompted.

  2. Verify Lightroom Version: Ensure that you are using the latest version of Adobe Lightroom. Open Lightroom and navigate to the Help or About section to check for updates. If an update is available, download and install it. Restart Lightroom if necessary.

  3. Clear Lightroom Cache: Sometimes, clearing the Lightroom cache can help resolve issues. In Lightroom, go to the Preferences or Settings menu and find the option to clear the cache. Clear the cache and relaunch Lightroom.

  4. Disable Graphics Processor: Temporarily disable the graphics processor in Lightroom to see if it resolves the issue. In Lightroom, go to the Preferences or Settings menu, navigate to the Performance tab, and uncheck the "Use Graphics Processor" option. Restart Lightroom and check if the Enhance Details feature is accessible.

  5. Contact Adobe Support: If the above steps do not resolve the issue, it's advisable to reach out to Adobe Support directly. They can provide further assistance and guidance specific to your situation. Visit the Adobe Support website or look for contact options within the Lightroom application.

By following these steps, you should be able to address the issue and use the Enhance Details feature in Adobe Lightroom. 

R
ryanp78767562
Participant
March 16, 2019

It is like blaming lemons for pain in teeth due to oranges..This is an microsoft issue..Adobe has nothing to do with it.I think u should post this query in microsoft forum,u will get an appropriate help there.Regards dqfansurvey

dj_paige
dj_paigeCorrect answer
Legend
February 14, 2019

androphilia  wrote

Hi,

I'm trying to use the new Enhance Details feature of Lightroom CC Classic, and it tells me I need to run Windows 10 version of 10/10/2018. I running Windows 10 64-bit, build 1803, installed 12/7/2018. This should be sufficient, right?

Not sufficient. You need build 1809

grhookphoto
grhookphoto
Known Participant
February 16, 2019

Then the complaint should state that. My system is "up to date" according to itself, and yet is not adequately current. And

Another brilliant roll-out of an update. Another bang-up job by Adobe.


Do they not have any humans test this stuff?

A new update tool (for 1809, which only just became cooked, for crying out loud) can be found at

Download Windows 10

    grhookphoto
    grhookphoto
    Known Participant
    February 16, 2019

    Why are you blaming Adobe for a Microsoft issue?


    Um, don't rely on someone else without properly documenting said dependency, including information about how to acquire the requisite? And why doesn't the Mac version require a Windows update? Huh? Don't the MacOS users of LR get this feature? If so, why is a Windows update required?


    There's illogic and a disconnect here. Adobe could manage this a lot better. That's why we blame Adobe.

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