Hi, I've recently purchased a new MacBook Pro with (M4 Pro chip), and Lightroom cannot detect my Canon 5D Mark IV when I start tethered capture. I have already tried the following and it doesn't help.
1) Tried different tethering cable with different lengths, didnt work
2) Tried updating my Canon 5D Mark IV firmware to the latest 1.4.0, didnt work
3) Tried rebooting my Mac and my camera, didnt work
Wondering if anyone has encountered similar issues and do advice me solutions, thanks!
Here is the system info:
Lightroom Classic version: 14.2 [ 202502071718-3869eef7 ]
License: Creative Cloud
Language setting: en-US
Operating system: Mac OS 15
Version: 15.3.1 [24D70]
Application architecture: arm64
Logical processor count: 12
Processor speed: NA
SqLite Version: 3.36.0
Power Source: Battery, 64%
Built-in memory: 24,576.0 MB
Dedicated GPU memory used by Lightroom: 121.3MB / 16,384.0MB (0%)
Real memory available to Lightroom: 24,576.0 MB
Real memory used by Lightroom: 918.8 MB (3.7%)
Virtual memory used by Lightroom: 409,660.7 MB
Memory cache size: 0.0MB
Internal Camera Raw version: 17.2 [ 2155 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2
Camera Raw virtual memory: 0MB / 12287MB (0%)
Camera Raw real memory: 2MB / 24576MB (0%)
Cache1:
NT- RAM:0.0MB, VRAM:0.0MB, Combined:0.0MB
Cache2:
m:0.0MB, n:0.0MB
U-main: 106.0MB
Standard Preview Size: 3600 pixels
Displays: 1) 3600x2338
Graphics Processor Info:
Metal: Apple M4 Pro
Init State: GPU for Export supported by default
User Preference: Auto
Enable HDR in Library: OFF
Application folder: /Applications/Adobe Lightroom Classic
Library Path: /Users/charleslai/Pictures/Lightroom/studio_2025/studio_2025.lrcat
Settings Folder: /Users/charleslai/Library/Application Support/Adobe/Lightroom
Installed Plugins:
1) AdobeStock
2) Aperture/iPhoto Importer Plug-in
3) Flickr
Config.lua flags:
1
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