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océanep36757865
océanep36757865
Participating Frequently
December 31, 2016
Question

Lightroom unable to backup catalog: check permissions.

  • December 31, 2016
  • 1 reply
  • 5519 views

Just recently Lightroom has been unable to back up my catalog. Exact message: "Please check your folder permissions, and make sure that you have available space on  your backup drive and main catalog's drive."

Now I realize that there are many similar questions on the forum; however, I was unable to find an answer that worked for me.

My laptop runs on Window's 10, and I have Lightroom CC (2015). This began to happen after I believe to be the last update, as well as after I went on to delete old backups. It is not the first time I have deleted old catalog backups, so I cannot see how this would be an issue; nonetheless, I'm not an expert...

I have tried checking the permissions of my folder and it seems to be stuck on read only. I can't change it, I've tried modifying the folder's as well as the folder the backup folder sits in's permissions to "everyone,"  but it did not seem to help. I am not really familiar with this sort of stuff and basically followed tutorials I saw online, so basically, maybe I did something wrong, I don't know.

I have also tried backing up my catalog to a complete different location and it did not work. I had the same problems.

This topic has been closed for replies.

1 reply

F. McLion
Community Expert
F. McLionCommunity Expert
Community Expert
December 31, 2016

There's no need to give write access to 'Everyone'. Simply add write access or even better 'Full' access for the account (your account) you are usually logged in with.

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océanep36757865
océanep36757865Author
Participating Frequently
December 31, 2016

Are you referring to selecting my user and checking off allow full control? If so, I have tried that as well without any luck.

dj_paige
dj_paige
Legend
January 1, 2017

What is the location you are trying to write the backup to?


F. McLion wrote:

What is the location you are trying to write the backup to?

Better yet, the OP needs to show us a screen capture of the backup dialog box so we can see for ourselves exactly which folder he is trying to put the backups in, and then a screen capture of the permissions on this exact folder. Sometimes these things boil down to someone is mistaken about which folder is being used, and so the permissions on a different folder have been checked and deemed okay, which of course doesn't solve the problem.

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