Lightroom won't launch

Forum|Forum|9 years ago
February 24, 2017
2 replies
522 views

I have had Lightroom for many years but I haven't used it in a while. When starting Lightroom I get a screen that says "Welcom to Adobe Photoshop Lightroom." It asks that I enter or buy a serial number. After entering the requested information and the serial number nothing happens. I have uninstalled the software and re-installed it but that didn't correct the problem. When I sign into the Adobe website I can see my product listed with the correct serial number so why can't I run the software?

Thanks,

Art

This topic has been closed for replies.

Correct answer dj_paige

The only GUESS I have is that Lightroom 1.0 may be too old to run on Windows 7, but I don't really know. It might be time to upgrade your Lightroom.

artb3160886Author

Participant

Windows 7 Home Premium SP 1

dj_paigeCorrect answer

Legend

The only GUESS I have is that Lightroom 1.0 may be too old to run on Windows 7, but I don't really know. It might be time to upgrade your Lightroom.

artb3160886Author

Participant

Thanks for responding. It has run on this computer in the past (Windows 7) so I don't know why it no longer will. I will certainly consider upgrading. Thanks again for you help.

dj_paige

Legend

What version NUMBER of Lightroom are you opening?

What version of Lightroom did you have a serial number for?

artb3160886Author

Participant

Version:

1.0	Multiple	April 24, 2007

I do have a serial number and the product and serial number are on my product page at the Adobe website.

dj_paige

Legend

What is your operating system?

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