Skip to main content
Participant
September 2, 2017
Answered

lightroom won't sync after moving catalog to new hard drive

  • September 2, 2017
  • 1 reply
  • 2316 views

Hello,

I recently moved my lightroom catalog and photos to a new external hard drive because I used up the space on my old external hard drive. Now when I try to sync photos from my phone I keep getting a message saying:

This appears to be a duplicate or automatically created backup of your catalog.  As it may not be current, sync has been disabled for this catalog.  Please open your production catalog to resume sync.

To make this your sync catalog,

go to: Lightroom > Preferences > Lightroom mobile

and click the “Delete All Data” button to start fresh.

What does this mean? Is there a way to let Lightroom mobile know the new location of my catalog without having to "delete all data"?

Thanks,

Ben

This topic has been closed for replies.
Correct answer Sahil.Chawla

Hi Ben,

As your Catalog has stopped syncing, could you please let us know the Lightroom version and your operating system?

Also, you can try following the steps mentioned below & let us know if it helps:

WINDOWS: With Lightroom closed, go to C:\Users\"yourusername"\AppData\Local\Adobe\Lightroom\Caches\Sync Data and delete the folder "Sync.lrdata"

MAC: With Lightroom closed, go to Users / [your username] / Library / Application Support / Adobe / Lightroom / Caches / Sync Data
and delete the folder "Sync.lrdata"

Regards,
Sahil

1 reply

Sahil.Chawla
Adobe Employee
Sahil.ChawlaCorrect answer
Adobe Employee
September 28, 2017

Hi Ben,

As your Catalog has stopped syncing, could you please let us know the Lightroom version and your operating system?

Also, you can try following the steps mentioned below & let us know if it helps:

WINDOWS: With Lightroom closed, go to C:\Users\"yourusername"\AppData\Local\Adobe\Lightroom\Caches\Sync Data and delete the folder "Sync.lrdata"

MAC: With Lightroom closed, go to Users / [your username] / Library / Application Support / Adobe / Lightroom / Caches / Sync Data
and delete the folder "Sync.lrdata"

Regards,
Sahil

Derald
Participant
March 27, 2018

This helped me also after recovering a backup catalog that would not sync.