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terryl51086707
Known Participant
December 20, 2022
Question

Lightroom wont import

  • December 20, 2022
  • 4 replies
  • 497 views

All of a sudden I am having issues importing images into Lightroom Classic V12.1.  I have imported hundreds of times using the same camera (Canon 5D Mk4) by connecting the camera via a cable to my PC using Windows 10.  When I attempt to import today it recognises that there are files to import and the number of files (1267) is showing in the destination panel but doesn't show a preview at all.  When I click on Import it goes through the usual motions and says that it is 'Importing Files'.  However nothing happens after that.

 

When I then cancel the Import it says that the 'files were not imported because they could not be read or the destination folder is not writable'

 

I have tried a different cable and a different camera (still a Canon 5D Mk4) with the same results.

This topic has been closed for replies.

4 replies

Participating Frequently
December 20, 2022

well , same problem hapens to me ! 

GoldingD
Legend
December 20, 2022

A few inquirys

 

  • Why are you attempting to import from devices instead of files. Devices can be troublesome.
  • Why does the card in camera not show up under files.
  • Can you copy the files outside of LrC, using the Windows File Explorer, and then import in LrC via Add?

 

terryl51086707
Known Participant
December 20, 2022

Thanks for your reply.

I have always imported direct from the camera with no issues

Not sure what you mean by this

I have tried this but was unable to copy the files

GoldingD
Legend
December 20, 2022

"I have tried this but was unable to copy the files"

 

Sounds like a problem in Windows file management, or a problem with your USB cable, or with the memory card, or the camera (perhaps settings)

 

So, do you have a card reader? 

 

terryl51086707
Known Participant
December 20, 2022

DdeGannes
Community Expert
Community Expert
December 21, 2022

At Terry, what happens if you select the "In sub-folder" option at the Destination.

See the screen capture of portion of the image you supplied. Also I concerned that the image thumbnails are not displayed in the import dialog.

 

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.
dj_paige
Legend
December 20, 2022

When I attempt to import today it recognises that there are files to import and the number of files (1267) is showing in the destination panel but doesn't show a preview at all.

 

Please show us a screen capture of the ENTIRE Import dialog box. Use the "Insert Photos" icon. Do not attach files.