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Lightroom . Wont Launch.

bettyswolloks
Explorer ,
Jun 18, 2014 Jun 18, 2014

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Hello all, I've just updated Lightroom to 5.5 and now it will not launch.

AdobeCC @

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correct answers 1 Correct answer

paul_kleczka Adobe Employee
Adobe Employee , Jun 18, 2014 Jun 18, 2014

We are still looking into the problem, but as a workaround this may work for folks.

1.  Uninstall Lightroom 5.5. 

2.  Install Lightroom 5.5 directly (and not through the Adobe Creative Cloud app) by downloading from the following links:

Mac: http://www.adobe.com/go/lightroom_5_updates_mac_en

Windows:  http://www.adobe.com/go/lightroom_5_updates_win_en

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kanphotooo
Community Beginner ,
Jun 18, 2014 Jun 18, 2014

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***** FIXED IT *******

So it looks like if you update LR via the CC menu bar it causes this issue!

I had to downgraded to 5.4. Once I started 5.4 a window came up asking me to Update (I figured I'd give it one more go) Downloaded 5.5 from this link Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.5

Once installed it worked great! I had the splash screen fail on two Macs and they both work great now! So stay away from the CC update windows!!

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Omtec
New Here ,
Jun 18, 2014 Jun 18, 2014

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In Response To kanphotooo

And for WIN?

The 5.4 Version?

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DavidWeir
New Here ,
Jun 18, 2014 Jun 18, 2014

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In Response To Omtec

I dragged the icons from the folder onto the desktop and it works fine from there till they fix it

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ssprengel
LEGEND ,
Jun 18, 2014 Jun 18, 2014

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In Response To Omtec

You can find updates at http://www.adobe.com/downloads/updates

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paul_kleczka Adobe Employee
Adobe Employee ,
Jun 18, 2014 Jun 18, 2014

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In Response To ssprengel

We are still looking into the problem, but as a workaround this may work for folks.

1.  Uninstall Lightroom 5.5. 

2.  Install Lightroom 5.5 directly (and not through the Adobe Creative Cloud app) by downloading from the following links:

Mac: http://www.adobe.com/go/lightroom_5_updates_mac_en

Windows:  http://www.adobe.com/go/lightroom_5_updates_win_en

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ssprengel
LEGEND ,
Jun 18, 2014 Jun 18, 2014

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In Response To paul_kleczka

Paul, will this link work if someone has never licensed LR 5 with a serial number, and only used LR via the CC Photographers Bundle option? It seems like this is the non-CC version of LR and needs a serial-number to activate it, or does it know how to work with CC licensing, somehow?

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msbpc-0P91na
Community Beginner ,
Jun 18, 2014 Jun 18, 2014

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In Response To paul_kleczka

You can install over the Creative Cloud version (without uninstalling) using this link:  Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.5, and Lightroom will work.

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paul_kleczka Adobe Employee
Adobe Employee ,
Jun 18, 2014 Jun 18, 2014

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In Response To msbpc-0P91na

If you've previously had a valid CC version of Lr installed you should not have a licensing problem installing the standalone installer version.  Going back to 5.4 will not delete any of your existing preferences, but you should be able to go directly to 5.5 with the links I posted.

I'm glad it worked for MSBPC but I would definitely recommend uninstalling Lightroom before running the standalone installer to be safe.

-paul

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Julie Kmoch Adobe Employee
Adobe Employee ,
Jun 18, 2014 Jun 18, 2014

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In Response To paul_kleczka

We would be very grateful if someone who downloaded 5.5 from the CC app and is having problems AND is comfortable using the Mac Terminal application to test the following for us.

1. Open Terminal

2. Type the following and enter your password when asked.

sudo open /Applications/Adobe\ Photoshop\ Lightroom\ 5.app/


This will attempt to open Lr 5 as an administrator, which would rule out any issues with permissions to system folders we're trying to write to.


Thanks in advance.

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ssprengel
LEGEND ,
Jun 18, 2014 Jun 18, 2014

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In Response To Julie Kmoch

Doing a right-click Run as Administrator on Windows doesn’t help. I don’t have a Mac to try that version.

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kanphotooo
Community Beginner ,
Jun 18, 2014 Jun 18, 2014

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In Response To Julie Kmoch

Just ran it on one of my MACs that i have not done the standalone install to. Still did not work @Julie Kmoch

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Julie Kmoch Adobe Employee
Adobe Employee ,
Jun 18, 2014 Jun 18, 2014

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In Response To kanphotooo

Thanks, kanphotoo. We'll keep digging.

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jsc909
New Here ,
Jun 20, 2014 Jun 20, 2014

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In Response To Julie Kmoch

Julie - to confirm that sudo'ing via the terminal did not fix the issue on one of my macs still having the issue.

I've got 2 macs - on the one I managed to get Lightroom CC loading on, 'Edit in' has disappeared.

The other one, I am going to have to reinstall the standalone from the link. Hardly a permanent solution for CC users but I guess it is a workaround.

Not impressed, will be hours of downloading and fiddling about. Every time I reinstall LR or PS I have to reapply plug ins as well ....

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mpltd
Community Beginner ,
Jun 18, 2014 Jun 18, 2014

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In Response To Julie Kmoch

here is one from the console log:

pkg install log file name is:/Library/Logs/Adobe/Installers/lightroom5-pkg-install-log-Wed-Jun-18-17-51-04-EDT-2014/pkginstall.log

service dump file name is:/Library/Logs/Adobe/Installers/lightroom5-pkg-install-log-Wed-Jun-18-17-51-04-EDT-2014/dump.log

call getBuildPath app,path is:/Library/Logs/Adobe/Installers/lightroom5-pkg-install-log-Wed-Jun-18-17-51-04-EDT-2014

call 10 times to wait the system service available:1

call 10 times to wait the system service available:2

call 10 times to wait the system service available:3

call 10 times to wait the system service available:4

call 10 times to wait the system service available:5

call 10 times to wait the system service available:6

call 10 times to wait the system service available:7

call 10 times to wait the system service available:8

call 10 times to wait the system service available:9

call 10 times to wait the system service available:10

not found any string related Adobe Photoshop Lightroom 5, so set the default path is /Applications

amt_util parameter is:"/Applications/Adobe Photoshop Lightroom 5.app/Contents/Resources/AMT/application.xml"

no amt_util founded

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simonsaith Adobe Employee
Adobe Employee ,
Jun 18, 2014 Jun 18, 2014

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In Response To mpltd

Hi mpltd,

Thanks. Is /Applications/Adobe Photoshop Lightroom 5.app where your Lightroom 5.4 and the new Lightroom 5.5 installed?  For some reason the installer could not figure out the previous Adobe Photoshop Lightroom 5 install location that it just assumes the default path be /Applications.

Can you cut and paste the log content in /Library/Logs/Adobe/Installers/lightroom5-pkg-install-log-Wed-Jun-18-17-51-04-EDT-2014 /dump.log

and /Library/Logs/Adobe/Installers/lightroom5-pkg-install-log-Wed-Jun-18-17-51-04-EDT-2014 /amt_util.log?

Also, could you click on the compressed log file ("Adobe Photoshop Lightroom 5 5.5 06-18-2014.log.gz") in the console, invoke "Reveal in Finder" menu command from the mouse context menu (control + click), and double click the file to uncompress it. Then cut and paste the uncompressed log content as well. or you can attach the log file in this thread.

Thanks

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mpltd
Community Beginner ,
Jun 18, 2014 Jun 18, 2014

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In Response To simonsaith

there are no logs listed other than what I sent for that particular time.( 17:51:04) for the CC install

However, there are those particular logs you requested for different times ( might be the successful direct( non CC app installs of 5.4 and 5.5?)

Here they are:

dump.log: /Applications/Adobe Photoshop Lightroom 5.app

amt_util: Invoking OOBE to update AMT succeeded, enjoy

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mpltd
Community Beginner ,
Jun 18, 2014 Jun 18, 2014

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In Response To simonsaith

06/18/14 14:52:25:056 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

06/18/14 14:52:25:056 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | Visit http://www.adobe.com/go/loganalyzer/ for more information

06/18/14 14:52:25:056 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

06/18/14 14:52:25:056 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

06/18/14 14:52:25:056 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | START - Installer Session

06/18/14 14:52:25:056 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

06/18/14 14:52:25:056 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | RIBS version: 8.0.0.15

06/18/14 14:52:25:059 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | OSX version: 10.9.3

06/18/14 14:52:25:059 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | ::START TIMER:: [Total Timer]

06/18/14 14:52:25:059 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | CHECK: Single instance running

06/18/14 14:52:25:059 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | CHECK : Credentials

06/18/14 14:52:25:059 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | Load Deployment File

06/18/14 14:52:25:059 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | ##### Running in Non RIBS Mode #####

06/18/14 14:52:25:059 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | CHECK : Another Native OS installer already running

06/18/14 14:52:25:059 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | Create Required Folders

06/18/14 14:52:25:059 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | Assuming install mode

06/18/14 14:52:25:059 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | Looking up install source path

06/18/14 14:52:25:059 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | Skipping Media DB sync in non ribs mode

06/18/14 14:52:25:059 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | Ready to initialize session to start with ...

06/18/14 14:52:25:059 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | ::START TIMER:: [CreatePayloadSession]

06/18/14 14:52:25:059 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------

06/18/14 14:52:25:059 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | Updated source path: /tmp/2E418CCA-ECA2-40BD-A930-599147177408/Lightroom_5_CCM_LS11

06/18/14 14:52:25:059 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | Updating media info for: Adobe Photoshop Lightroom 5.pkg_5.5

06/18/14 14:52:25:060 | [INFO] |  | OOBE | DE |  |  |  | 3938480 |   Type: 1, Volume Order: 1, Media Name:

06/18/14 14:52:25:060 | [INFO] |  | OOBE | DE |  |  |  | 3938480 |   Path: /tmp/2E418CCA-ECA2-40BD-A930-599147177408/Lightroom_5_CCM_LS11/Adobe Photoshop Lightroom 5.pkg

06/18/14 14:52:25:060 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | --------------------  END  - Updating Media Sources -  END  --------------------

06/18/14 14:52:25:061 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | Supported RIBS version range: [0.0.0.0,8.0.0.15]

06/18/14 14:52:25:061 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | ----------------- CreatePayloadSession: machine is x86 ---------------

06/18/14 14:52:25:061 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | ______ Verify Dependency Subscribers ______

06/18/14 14:52:25:061 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)

06/18/14 14:52:25:061 | [INFO] |  | OOBE | DE |  |  |  | 3938480 |   Adobe Photoshop Lightroom 5 5.5.0.0 Adobe Photoshop Lightroom 5.pkg_5.5: 0 (0,0)

06/18/14 14:52:25:061 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | END Operation order for all session payloads: mediaGroup (requires,satisfies)

06/18/14 14:52:25:062 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | Setting property "deploymentFile" to: /tmp/2E418CCA-ECA2-40BD-A930-599147177408/7CD57A66-6BCD-4D67-BD20-156F512ACD4D

06/18/14 14:52:25:062 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | Setting property "installLanguage" to: en_US

06/18/14 14:52:25:062 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | Attempting to find the selected language in the set of available payload languages

06/18/14 14:52:25:062 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | Setting property "installSourcePath" to: /tmp/2E418CCA-ECA2-40BD-A930-599147177408/Lightroom_5_CCM_LS11

06/18/14 14:52:25:062 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | Setting property "nonRIBSMode" to: 1

06/18/14 14:52:25:062 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | Setting property "proxyFile" to: /tmp/2E418CCA-ECA2-40BD-A930-599147177408/proxy.xml

06/18/14 14:52:25:062 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | Setting property "skipSync" to: 1

06/18/14 14:52:25:062 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | Setting property "userASUPath" to: ""

06/18/14 14:52:25:062 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | Overwrite property "installLanguage" to: en_US

06/18/14 14:52:25:062 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | Overwrite property "nonRIBSMode" to: 1

06/18/14 14:52:25:062 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | Overwrite property "proxyFile" to: /tmp/2E418CCA-ECA2-40BD-A930-599147177408/proxy.xml

06/18/14 14:52:25:062 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | Overwrite property "skipSync" to: 1

06/18/14 14:52:25:062 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | Overwrite property "userASUPath" to: ""

06/18/14 14:52:25:062 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | Found payload actions:

06/18/14 14:52:25:062 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | Deciding what installer mode to use...

06/18/14 14:52:25:063 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | BEGIN Setting requested payload actions

06/18/14 14:52:25:063 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | Value returned on lookup of payload: Adobe Photoshop Lightroom 5 5.5.0.0 Adobe Photoshop Lightroom 5.pkg_5.5 is: false

06/18/14 14:52:25:063 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | Action string for Adobe Photoshop Lightroom 5 5.5.0.0 Adobe Photoshop Lightroom 5.pkg_5.5  is install

06/18/14 14:52:25:063 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | END Setting requested payload actions

06/18/14 14:52:25:064 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | Collected advanced path check information for INSTALLDIR

06/18/14 14:52:25:064 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | INSTALLDIR is a well-formed path

06/18/14 14:52:25:064 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | INSTALLDIR is not the root path

06/18/14 14:52:25:064 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | INSTALLDIR is on a local volume

06/18/14 14:52:25:064 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | INSTALLDIR is on a writable volume

06/18/14 14:52:25:064 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | INSTALLDIR is not on a case sensitive volume

06/18/14 14:52:25:064 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | INSTALLDIR passed path basic path validation: /Applications

06/18/14 14:52:25:088 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | Call PreSession Custom Hook

06/18/14 14:52:25:088 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | BEGIN InstallOperationsQueue Unordered operations

06/18/14 14:52:25:088 | [INFO] |  | OOBE | DE |  |  |  | 3938480 |   Adobe Photoshop Lightroom 5 5.5.0.0 Adobe Photoshop Lightroom 5.pkg_5.5:  with operation install

06/18/14 14:52:25:088 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | END InstallOperationsQueue Unordered operations

06/18/14 14:52:25:088 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | BEGIN InstallOperationsQueue Ordered operations

06/18/14 14:52:25:088 | [INFO] |  | OOBE | DE |  |  |  | 3938480 |   Adobe Photoshop Lightroom 5 5.5.0.0 Adobe Photoshop Lightroom 5.pkg_5.5:  with operation install

06/18/14 14:52:25:088 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | END InstallOperationsQueue Ordered operations

06/18/14 14:52:25:149 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | Calling the custom action code for pre-install for payload Adobe Photoshop Lightroom 5 5.5.0.0 Adobe Photoshop Lightroom 5.pkg_5.5

06/18/14 14:52:25:149 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | ::START TIMER:: [Payload Operation :Adobe Photoshop Lightroom 5.pkg_5.5]

06/18/14 14:52:25:149 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

06/18/14 14:52:25:149 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | Installer Operation: InstallThirdPartyPayloadOperation

06/18/14 14:52:25:149 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

06/18/14 14:52:25:149 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | Installing third party payload

06/18/14 14:52:25:149 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | Running Apple Package : /tmp/2E418CCA-ECA2-40BD-A930-599147177408/Lightroom_5_CCM_LS11/Adobe Photoshop Lightroom 5.pkg

06/18/14 14:52:27:076 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer: Package name is Adobe Photoshop Lightroom 5.5

06/18/14 14:52:27:076 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer: Upgrading at base path /

06/18/14 14:52:27:076 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Preparing for installation…

06/18/14 14:52:27:076 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:27:094 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Preparing the disk…

06/18/14 14:52:27:094 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:27:144 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Preparing Adobe Photoshop Lightroom 5.5…

06/18/14 14:52:27:144 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:27:210 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Waiting for other installations to complete…

06/18/14 14:52:27:210 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:27:243 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Configuring the installation…

06/18/14 14:52:27:243 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:STATUS:

06/18/14 14:52:27:243 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:27:712 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:%2.200000

06/18/14 14:52:27:712 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:27:712 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Validating packages…

06/18/14 14:52:27:712 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:28:211 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Validating packages…

06/18/14 14:52:28:211 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:28:711 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Validating packages…

06/18/14 14:52:28:711 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:29:212 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:%3.818632

06/18/14 14:52:29:212 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:29:212 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Writing files…

06/18/14 14:52:29:212 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:29:712 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Writing files…

06/18/14 14:52:29:712 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:30:211 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:%5.810582

06/18/14 14:52:30:211 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:30:211 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Writing files…

06/18/14 14:52:30:212 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:30:711 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:%10.316005

06/18/14 14:52:30:711 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:30:711 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Writing files…

06/18/14 14:52:30:711 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:31:211 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:%12.246900

06/18/14 14:52:31:211 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:31:211 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Writing files…

06/18/14 14:52:31:211 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:31:711 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:%21.901376

06/18/14 14:52:31:711 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:31:711 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Writing files…

06/18/14 14:52:31:711 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:32:211 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:%25.119535

06/18/14 14:52:32:211 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:32:211 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Writing files…

06/18/14 14:52:32:211 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:32:711 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:%32.199485

06/18/14 14:52:32:711 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:32:711 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Writing files…

06/18/14 14:52:32:711 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:33:211 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:%41.210329

06/18/14 14:52:33:211 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:33:212 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Writing files…

06/18/14 14:52:33:212 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:33:711 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:%50.864806

06/18/14 14:52:33:711 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:33:711 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Writing files…

06/18/14 14:52:33:711 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:34:210 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:%57.301123

06/18/14 14:52:34:211 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:34:211 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Writing files…

06/18/14 14:52:34:211 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:34:711 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:%63.093809

06/18/14 14:52:34:711 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:34:711 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Writing files…

06/18/14 14:52:34:711 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:35:211 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:%74.035549

06/18/14 14:52:35:211 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:35:211 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Writing files…

06/18/14 14:52:35:211 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:35:712 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:%82.439015

06/18/14 14:52:35:712 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:35:712 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Optimizing system for installed software…

06/18/14 14:52:35:712 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:36:211 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:%86.200097

06/18/14 14:52:36:211 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:36:211 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Removing old files…

06/18/14 14:52:36:211 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:36:710 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:%86.521785

06/18/14 14:52:36:710 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:36:710 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Removing old files…

06/18/14 14:52:36:710 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:37:212 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:%93.250917

06/18/14 14:52:37:212 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:37:212 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Running package scripts…

06/18/14 14:52:37:212 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:37:712 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:%93.572867

06/18/14 14:52:37:712 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:37:712 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Running package scripts…

06/18/14 14:52:37:712 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:38:212 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:%93.666317

06/18/14 14:52:38:212 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:38:212 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Running package scripts…

06/18/14 14:52:38:212 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:38:711 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Running package scripts…

06/18/14 14:52:38:711 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:39:211 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Running package scripts…

06/18/14 14:52:39:211 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:39:712 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Running package scripts…

06/18/14 14:52:39:712 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:40:211 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Running package scripts…

06/18/14 14:52:40:211 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:40:711 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Running package scripts…

06/18/14 14:52:40:712 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:41:211 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Running package scripts…

06/18/14 14:52:41:211 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:41:711 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Running package scripts…

06/18/14 14:52:41:711 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:42:212 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Running package scripts…

06/18/14 14:52:42:212 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:42:712 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Running package scripts…

06/18/14 14:52:42:712 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:43:211 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Running package scripts…

06/18/14 14:52:43:211 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:43:712 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Running package scripts…

06/18/14 14:52:43:712 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:44:211 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Running package scripts…

06/18/14 14:52:44:211 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:44:711 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Running package scripts…

06/18/14 14:52:44:711 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:45:211 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Running package scripts…

06/18/14 14:52:45:211 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:45:711 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Running package scripts…

06/18/14 14:52:45:711 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:46:212 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Running package scripts…

06/18/14 14:52:46:212 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:46:712 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Running package scripts…

06/18/14 14:52:46:712 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:47:212 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Running package scripts…

06/18/14 14:52:47:212 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:47:711 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Running package scripts…

06/18/14 14:52:47:711 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:48:212 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Running package scripts…

06/18/14 14:52:48:212 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:48:712 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Running package scripts…

06/18/14 14:52:48:712 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:49:212 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Running package scripts…

06/18/14 14:52:49:212 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:49:711 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Running package scripts…

06/18/14 14:52:49:711 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:50:211 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Running package scripts…

06/18/14 14:52:50:212 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:50:712 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Running package scripts…

06/18/14 14:52:50:712 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:51:212 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Running package scripts…

06/18/14 14:52:51:212 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:51:711 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Running package scripts…

06/18/14 14:52:51:711 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:52:211 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Running package scripts…

06/18/14 14:52:52:211 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:52:711 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:%93.702179

06/18/14 14:52:52:711 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:52:711 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Writing package receipts…

06/18/14 14:52:52:711 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:53:211 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Validating packages…

06/18/14 14:52:53:211 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:54:227 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:%97.750000

06/18/14 14:52:54:227 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:54:227 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:STATUS:Running installer actions…

06/18/14 14:52:54:227 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:54:233 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:STATUS:

06/18/14 14:52:54:233 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:PHASE:Finishing the Installation…

06/18/14 14:52:54:233 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:54:235 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:STATUS:

06/18/14 14:52:54:235 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:54:235 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | installer:%100.000000

06/18/14 14:52:54:235 | [INFO] |  | OOBE | DE |  |  |  | 3938500 |

06/18/14 14:52:56:089 | [INFO] |  | OOBE | DE |  |  |  | 3938500 | Third party payload completed.  Testing return code: 0

06/18/14 14:52:56:130 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*

06/18/14 14:52:56:130 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | :: END TIMER :: [Payload Operation :Adobe Photoshop Lightroom 5.pkg_5.5] took 30981 milliseconds (30.981 seconds) DTR = 631.096 KBPS (0.616305 MBPS)

06/18/14 14:52:56:130 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | Calling the custom action code for post-install for payload Adobe Photoshop Lightroom 5 5.5.0.0 Adobe Photoshop Lightroom 5.pkg_5.5

06/18/14 14:52:56:193 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | No operation.  We're done:

06/18/14 14:52:58:195 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | Successfully installed 1 component:

06/18/14 14:52:58:195 | [INFO] |  | OOBE | DE |  |  |  | 3938480 |  - Adobe Photoshop Lightroom 5

06/18/14 14:52:58:195 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | Total components repaired: 0

06/18/14 14:52:58:195 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | Total components removed: 0

06/18/14 14:52:58:195 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | Call PostSession Custom Hook

06/18/14 14:52:58:195 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | :: END TIMER :: [Total Timer] took 33140 milliseconds (33.14 seconds) DTR = 590.223 KBPS (0.57639 MBPS)

06/18/14 14:52:59:196 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | Exit Code: 0 - No error.

06/18/14 14:52:59:196 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

06/18/14 14:52:59:196 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | END - Installer Session

06/18/14 14:52:59:196 | [INFO] |  | OOBE | DE |  |  |  | 3938480 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

06/18/14 17:00:21:875 | [INFO] |  | OOBE | DE |  |  |  | 9773 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

06/18/14 17:00:21:875 | [INFO] |  | OOBE | DE |  |  |  | 9773 | Visit http://www.adobe.com/go/loganalyzer/ for more information

06/18/14 17:00:21:875 | [INFO] |  | OOBE | DE |  |  |  | 9773 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

06/18/14 17:00:21:875 | [INFO] |  | OOBE | DE |  |  |  | 9773 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

06/18/14 17:00:21:875 | [INFO] |  | OOBE | DE |  |  |  | 9773 | START - Installer Session

06/18/14 17:00:21:875 | [INFO] |  | OOBE | DE |  |  |  | 9773 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

06/18/14 17:00:21:875 | [INFO] |  | OOBE | DE |  |  |  | 9773 | RIBS version: 8.0.0.15

06/18/14 17:00:21:880 | [INFO] |  | OOBE | DE |  |  |  | 9773 | OSX version: 10.9.3

06/18/14 17:00:21:880 | [INFO] |  | OOBE | DE |  |  |  | 9773 | ::START TIMER:: [Total Timer]

06/18/14 17:00:21:880 | [INFO] |  | OOBE | DE |  |  |  | 9773 | CHECK: Single instance running

06/18/14 17:00:21:880 | [INFO] |  | OOBE | DE |  |  |  | 9773 | CHECK : Credentials

06/18/14 17:00:21:880 | [INFO] |  | OOBE | DE |  |  |  | 9773 | Load Deployment File

06/18/14 17:00:21:880 | [INFO] |  | OOBE | DE |  |  |  | 9773 | ##### Running in Non RIBS Mode #####

06/18/14 17:00:21:880 | [INFO] |  | OOBE | DE |  |  |  | 9773 | CHECK : Another Native OS installer already running

06/18/14 17:00:21:880 | [INFO] |  | OOBE | DE |  |  |  | 9773 | Create Required Folders

06/18/14 17:00:21:880 | [INFO] |  | OOBE | DE |  |  |  | 9773 | Assuming install mode

06/18/14 17:00:21:880 | [INFO] |  | OOBE | DE |  |  |  | 9773 | Looking up install source path

06/18/14 17:00:21:880 | [INFO] |  | OOBE | DE |  |  |  | 9773 | Skipping Media DB sync in non ribs mode

06/18/14 17:00:21:880 | [INFO] |  | OOBE | DE |  |  |  | 9773 | Ready to initialize session to start with ...

06/18/14 17:00:21:880 | [INFO] |  | OOBE | DE |  |  |  | 9773 | ::START TIMER:: [CreatePayloadSession]

06/18/14 17:00:21:880 | [INFO] |  | OOBE | DE |  |  |  | 9773 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------

06/18/14 17:00:21:880 | [INFO] |  | OOBE | DE |  |  |  | 9773 | Updated source path: /tmp/7F0D68BA-FD4B-4473-855A-E242E6FF121B/Lightroom_5_CCM_LS11

06/18/14 17:00:21:880 | [INFO] |  | OOBE | DE |  |  |  | 9773 | Updating media info for: Adobe Photoshop Lightroom 5.pkg_5.5

06/18/14 17:00:21:881 | [INFO] |  | OOBE | DE |  |  |  | 9773 |   Type: 1, Volume Order: 1, Media Name:

06/18/14 17:00:21:881 | [INFO] |  | OOBE | DE |  |  |  | 9773 |   Path: /tmp/7F0D68BA-FD4B-4473-855A-E242E6FF121B/Lightroom_5_CCM_LS11/Adobe Photoshop Lightroom 5.pkg

06/18/14 17:00:21:881 | [INFO] |  | OOBE | DE |  |  |  | 9773 | --------------------  END  - Updating Media Sources -  END  --------------------

06/18/14 17:00:21:882 | [INFO] |  | OOBE | DE |  |  |  | 9773 | Supported RIBS version range: [0.0.0.0,8.0.0.15]

06/18/14 17:00:21:883 | [INFO] |  | OOBE | DE |  |  |  | 9773 | ----------------- CreatePayloadSession: machine is x86 ---------------

06/18/14 17:00:21:883 | [INFO] |  | OOBE | DE |  |  |  | 9773 | ______ Verify Dependency Subscribers ______

06/18/14 17:00:21:883 | [INFO] |  | OOBE | DE |  |  |  | 9773 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)

06/18/14 17:00:21:883 | [INFO] |  | OOBE | DE |  |  |  | 9773 |   Adobe Photoshop Lightroom 5 5.5.0.0 Adobe Photoshop Lightroom 5.pkg_5.5: 0 (0,0)

06/18/14 17:00:21:883 | [INFO] |  | OOBE | DE |  |  |  | 9773 | END Operation order for all session payloads: mediaGroup (requires,satisfies)

06/18/14 17:00:21:883 | [INFO] |  | OOBE | DE |  |  |  | 9773 | Setting property "deploymentFile" to: /tmp/7F0D68BA-FD4B-4473-855A-E242E6FF121B/9ADBF0D4-1F75-49FF-B610-126C194D5F3C

06/18/14 17:00:21:883 | [INFO] |  | OOBE | DE |  |  |  | 9773 | Setting property "installLanguage" to: en_US

06/18/14 17:00:21:883 | [INFO] |  | OOBE | DE |  |  |  | 9773 | Attempting to find the selected language in the set of available payload languages

06/18/14 17:00:21:883 | [INFO] |  | OOBE | DE |  |  |  | 9773 | Setting property "installSourcePath" to: /tmp/7F0D68BA-FD4B-4473-855A-E242E6FF121B/Lightroom_5_CCM_LS11

06/18/14 17:00:21:883 | [INFO] |  | OOBE | DE |  |  |  | 9773 | Setting property "nonRIBSMode" to: 1

06/18/14 17:00:21:883 | [INFO] |  | OOBE | DE |  |  |  | 9773 | Setting property "proxyFile" to: /tmp/7F0D68BA-FD4B-4473-855A-E242E6FF121B/proxy.xml

06/18/14 17:00:21:883 | [INFO] |  | OOBE | DE |  |  |  | 9773 | Setting property "skipSync" to: 1

06/18/14 17:00:21:883 | [INFO] |  | OOBE | DE |  |  |  | 9773 | Setting property "userASUPath" to: ""

06/18/14 17:00:21:883 | [INFO] |  | OOBE | DE |  |  |  | 9773 | Overwrite property "installLanguage" to: en_US

06/18/14 17:00:21:883 | [INFO] |  | OOBE | DE |  |  |  | 9773 | Overwrite property "nonRIBSMode" to: 1

06/18/14 17:00:21:883 | [INFO] |  | OOBE | DE |  |  |  | 9773 | Overwrite property "proxyFile" to: /tmp/7F0D68BA-FD4B-4473-855A-E242E6FF121B/proxy.xml

06/18/14 17:00:21:883 | [INFO] |  | OOBE | DE |  |  |  | 9773 | Overwrite property "skipSync" to: 1

06/18/14 17:00:21:883 | [INFO] |  | OOBE | DE |  |  |  | 9773 | Overwrite property "userASUPath" to: ""

06/18/14 17:00:21:884 | [INFO] |  | OOBE | DE |  |  |  | 9773 | Found payload actions:

06/18/14 17:00:21:884 | [INFO] |  | OOBE | DE |  |  |  | 9773 | Deciding what installer mode to use...

06/18/14 17:00:21:884 | [INFO] |  | OOBE | DE |  |  |  | 9773 | BEGIN Setting requested payload actions

06/18/14 17:00:21:885 | [INFO] |  | OOBE | DE |  |  |  | 9773 | Value returned on lookup of payload: Adobe Photoshop Lightroom 5 5.5.0.0 Adobe Photoshop Lightroom 5.pkg_5.5 is: false

06/18/14 17:00:21:885 | [INFO] |  | OOBE | DE |  |  |  | 9773 | Action string for Adobe Photoshop Lightroom 5 5.5.0.0 Adobe Photoshop Lightroom 5.pkg_5.5  is install

06/18/14 17:00:21:885 | [INFO] |  | OOBE | DE |  |  |  | 9773 | END Setting requested payload actions

06/18/14 17:00:21:888 | [INFO] |  | OOBE | DE |  |  |  | 9773 | Collected advanced path check information for INSTALLDIR

06/18/14 17:00:21:888 | [INFO] |  | OOBE | DE |  |  |  | 9773 | INSTALLDIR is a well-formed path

06/18/14 17:00:21:888 | [INFO] |  | OOBE | DE |  |  |  | 9773 | INSTALLDIR is not the root path

06/18/14 17:00:21:888 | [INFO] |  | OOBE | DE |  |  |  | 9773 | INSTALLDIR is on a local volume

06/18/14 17:00:21:888 | [INFO] |  | OOBE | DE |  |  |  | 9773 | INSTALLDIR is on a writable volume

06/18/14 17:00:21:888 | [INFO] |  | OOBE | DE |  |  |  | 9773 | INSTALLDIR is not on a case sensitive volume

06/18/14 17:00:21:888 | [INFO] |  | OOBE | DE |  |  |  | 9773 | INSTALLDIR passed path basic path validation: /Applications

06/18/14 17:00:21:907 | [INFO] |  | OOBE | DE |  |  |  | 9773 | Call PreSession Custom Hook

06/18/14 17:00:21:907 | [INFO] |  | OOBE | DE |  |  |  | 9773 | BEGIN InstallOperationsQueue Unordered operations

06/18/14 17:00:21:907 | [INFO] |  | OOBE | DE |  |  |  | 9773 |   Adobe Photoshop Lightroom 5 5.5.0.0 Adobe Photoshop Lightroom 5.pkg_5.5:  with operation install

06/18/14 17:00:21:907 | [INFO] |  | OOBE | DE |  |  |  | 9773 | END InstallOperationsQueue Unordered operations

06/18/14 17:00:21:907 | [INFO] |  | OOBE | DE |  |  |  | 9773 | BEGIN InstallOperationsQueue Ordered operations

06/18/14 17:00:21:907 | [INFO] |  | OOBE | DE |  |  |  | 9773 |   Adobe Photoshop Lightroom 5 5.5.0.0 Adobe Photoshop Lightroom 5.pkg_5.5:  with operation install

06/18/14 17:00:21:907 | [INFO] |  | OOBE | DE |  |  |  | 9773 | END InstallOperationsQueue Ordered operations

06/18/14 17:00:21:974 | [INFO] |  | OOBE | DE |  |  |  | 9773 | Calling the custom action code for pre-install for payload Adobe Photoshop Lightroom 5 5.5.0.0 Adobe Photoshop Lightroom 5.pkg_5.5

06/18/14 17:00:21:975 | [INFO] |  | OOBE | DE |  |  |  | 9773 | ::START TIMER:: [Payload Operation :Adobe Photoshop Lightroom 5.pkg_5.5]

06/18/14 17:00:21:975 | [INFO] |  | OOBE | DE |  |  |  | 9792 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

06/18/14 17:00:21:975 | [INFO] |  | OOBE | DE |  |  |  | 9792 | Installer Operation: InstallThirdPartyPayloadOperation

06/18/14 17:00:21:975 | [INFO] |  | OOBE | DE |  |  |  | 9792 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

06/18/14 17:00:21:975 | [INFO] |  | OOBE | DE |  |  |  | 9792 | Installing third party payload

06/18/14 17:00:21:975 | [INFO] |  | OOBE | DE |  |  |  | 9792 | Running Apple Package : /tmp/7F0D68BA-FD4B-4473-855A-E242E6FF121B/Lightroom_5_CCM_LS11/Adobe Photoshop Lightroom 5.pkg

06/18/14 17:00:23:711 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer: Package name is Adobe Photoshop Lightroom 5.5

06/18/14 17:00:23:711 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer: Upgrading at base path /

06/18/14 17:00:23:711 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Preparing for installation…

06/18/14 17:00:23:711 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:23:729 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Preparing the disk…

06/18/14 17:00:23:729 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:23:771 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Preparing Adobe Photoshop Lightroom 5.5…

06/18/14 17:00:23:771 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:23:824 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Waiting for other installations to complete…

06/18/14 17:00:23:824 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:23:828 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Configuring the installation…

06/18/14 17:00:23:828 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:23:828 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:STATUS:

06/18/14 17:00:23:828 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:24:325 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:%3.818632

06/18/14 17:00:24:325 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:24:325 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Writing files…

06/18/14 17:00:24:325 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:24:825 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Writing files…

06/18/14 17:00:24:825 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:25:324 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:%5.810582

06/18/14 17:00:25:324 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:25:324 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Writing files…

06/18/14 17:00:25:324 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:25:824 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:%10.316005

06/18/14 17:00:25:824 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:25:824 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Writing files…

06/18/14 17:00:25:824 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:26:324 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:%15.465059

06/18/14 17:00:26:324 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:26:324 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Writing files…

06/18/14 17:00:26:324 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:26:824 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:%23.832272

06/18/14 17:00:26:824 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:26:824 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Writing files…

06/18/14 17:00:26:824 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:27:324 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:%31.555853

06/18/14 17:00:27:324 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:27:324 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Writing files…

06/18/14 17:00:27:324 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:27:824 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:%39.923066

06/18/14 17:00:27:824 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:27:824 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Writing files…

06/18/14 17:00:27:824 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:28:324 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:%51.508437

06/18/14 17:00:28:324 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:28:324 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Writing files…

06/18/14 17:00:28:324 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:28:824 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:%58.588387

06/18/14 17:00:28:824 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:28:824 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Writing files…

06/18/14 17:00:28:824 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:29:324 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:%68.242863

06/18/14 17:00:29:324 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:29:324 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Writing files…

06/18/14 17:00:29:324 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:29:824 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:%79.184603

06/18/14 17:00:29:824 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:29:825 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Writing files…

06/18/14 17:00:29:825 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:30:325 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:%86.667413

06/18/14 17:00:30:325 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:30:325 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Optimizing system for installed software…

06/18/14 17:00:30:325 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:30:824 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:%93.343962

06/18/14 17:00:30:825 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:30:825 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Running package scripts…

06/18/14 17:00:30:825 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:31:325 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:%93.666301

06/18/14 17:00:31:325 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:31:325 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Running package scripts…

06/18/14 17:00:31:325 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:31:824 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:%93.666317

06/18/14 17:00:31:824 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:31:824 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Running package scripts…

06/18/14 17:00:31:824 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:32:325 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Running package scripts…

06/18/14 17:00:32:325 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:32:825 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Running package scripts…

06/18/14 17:00:32:825 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:33:324 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Running package scripts…

06/18/14 17:00:33:324 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:33:825 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Running package scripts…

06/18/14 17:00:33:825 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:34:324 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Running package scripts…

06/18/14 17:00:34:324 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:34:824 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Running package scripts…

06/18/14 17:00:34:824 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:35:325 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Running package scripts…

06/18/14 17:00:35:325 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:35:825 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Running package scripts…

06/18/14 17:00:35:825 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:36:324 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Running package scripts…

06/18/14 17:00:36:324 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:36:825 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Running package scripts…

06/18/14 17:00:36:825 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:37:324 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Running package scripts…

06/18/14 17:00:37:324 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:37:825 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Running package scripts…

06/18/14 17:00:37:825 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:38:324 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Running package scripts…

06/18/14 17:00:38:324 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:38:826 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Running package scripts…

06/18/14 17:00:38:826 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:39:325 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Running package scripts…

06/18/14 17:00:39:325 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:39:826 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Running package scripts…

06/18/14 17:00:39:826 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:40:326 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Running package scripts…

06/18/14 17:00:40:326 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:40:826 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Running package scripts…

06/18/14 17:00:40:826 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:41:326 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Running package scripts…

06/18/14 17:00:41:326 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:41:826 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Running package scripts…

06/18/14 17:00:41:826 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:42:325 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Running package scripts…

06/18/14 17:00:42:325 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:42:826 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Running package scripts…

06/18/14 17:00:42:826 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:43:326 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Running package scripts…

06/18/14 17:00:43:326 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:43:825 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Running package scripts…

06/18/14 17:00:43:825 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:44:325 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Running package scripts…

06/18/14 17:00:44:325 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:44:826 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Running package scripts…

06/18/14 17:00:44:826 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:45:325 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Running package scripts…

06/18/14 17:00:45:325 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:45:824 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Running package scripts…

06/18/14 17:00:45:824 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:46:325 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Running package scripts…

06/18/14 17:00:46:325 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:46:825 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Running package scripts…

06/18/14 17:00:46:825 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:47:325 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:%97.191532

06/18/14 17:00:47:325 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:47:326 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Cleaning up…

06/18/14 17:00:47:326 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:47:825 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Validating packages…

06/18/14 17:00:47:825 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:48:846 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:%97.750000

06/18/14 17:00:48:846 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:48:846 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:STATUS:Running installer actions…

06/18/14 17:00:48:846 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:48:850 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:STATUS:

06/18/14 17:00:48:850 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:PHASE:Finishing the Installation…

06/18/14 17:00:48:850 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:48:854 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:STATUS:

06/18/14 17:00:48:854 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:48:854 | [INFO] |  | OOBE | DE |  |  |  | 9792 | installer:%100.000000

06/18/14 17:00:48:854 | [INFO] |  | OOBE | DE |  |  |  | 9792 |

06/18/14 17:00:52:755 | [INFO] |  | OOBE | DE |  |  |  | 9792 | Third party payload completed.  Testing return code: 0

06/18/14 17:00:52:793 | [INFO] |  | OOBE | DE |  |  |  | 9773 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*

06/18/14 17:00:52:793 | [INFO] |  | OOBE | DE |  |  |  | 9773 | :: END TIMER :: [Payload Operation :Adobe Photoshop Lightroom 5.pkg_5.5] took 30818 milliseconds (30.818 seconds) DTR = 39353.4 KBPS (38.431 MBPS)

06/18/14 17:00:52:793 | [INFO] |  | OOBE | DE |  |  |  | 9773 | Calling the custom action code for post-install for payload Adobe Photoshop Lightroom 5 5.5.0.0 Adobe Photoshop Lightroom 5.pkg_5.5

06/18/14 17:00:52:863 | [INFO] |  | OOBE | DE |  |  |  | 9773 | No operation.  We're done:

06/18/14 17:00:54:866 | [INFO] |  | OOBE | DE |  |  |  | 9773 | Successfully installed 1 component:

06/18/14 17:00:54:866 | [INFO] |  | OOBE | DE |  |  |  | 9773 |  - Adobe Photoshop Lightroom 5

06/18/14 17:00:54:866 | [INFO] |  | OOBE | DE |  |  |  | 9773 | Total components repaired: 0

06/18/14 17:00:54:866 | [INFO] |  | OOBE | DE |  |  |  | 9773 | Total components removed: 0

06/18/14 17:00:54:866 | [INFO] |  | OOBE | DE |  |  |  | 9773 | Call PostSession Custom Hook

06/18/14 17:00:54:866 | [INFO] |  | OOBE | DE |  |  |  | 9773 | :: END TIMER :: [Total Timer] took 32991 milliseconds (32.991 seconds) DTR = 36761.4 KBPS (35.8998 MBPS)

06/18/14 17:00:55:867 | [INFO] |  | OOBE | DE |  |  |  | 9773 | Exit Code: 0 - No error.

06/18/14 17:00:55:868 | [INFO] |  | OOBE | DE |  |  |  | 9773 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

06/18/14 17:00:55:868 | [INFO] |  | OOBE | DE |  |  |  | 9773 | END - Installer Session

06/18/14 17:00:55:868 | [INFO] |  | OOBE | DE |  |  |  | 9773 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

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Baichao_Li Adobe Employee
Adobe Employee ,
Jun 18, 2014 Jun 18, 2014

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In Response To mpltd

Hi Users,

Could you please let us know, if you have any Anti-Virus software installed on your OS?

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msbpc-0P91na
Community Beginner ,
Jun 18, 2014 Jun 18, 2014

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In Response To Baichao_Li

No anti-virus!

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Baichao_Li Adobe Employee
Adobe Employee ,
Jun 18, 2014 Jun 18, 2014

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In Response To msbpc-0P91na

Hi msbpc,

Thanks a lot for your info. Could you please let us know, what other Adobe Applications installed on your machine except Lightroom?

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msbpc-0P91na
Community Beginner ,
Jun 18, 2014 Jun 18, 2014

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In Response To Baichao_Li

Photoshop CC, Photoshop Elements 11, Adobe Premier Elements 12 and Photoshop CC 2014.

From B. Clinton

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oldbalddude
Explorer ,
Jun 18, 2014 Jun 18, 2014

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In Response To Baichao_Li

Had Sophos free av for Mac. Adobe phone support guy was an idiot. Caused considerable unnecessary havoc on my HD by tossing many files that should never have been tossed. His recommendation when he couldn't fix it was to uninstall all Adobe software and start from scratch because upgrading OSX automajically reinstalls all old versions of software from Time Machine. Who trains these idiots? One entire day sot to hell because Adobe screwed up. Wish it was the first tme, but it has become the norm. Really learning to hate Adobe. Have LR running and updated, but still having problems due to the stuff this guy deleted. Have to waste a bunch more time tomorrow trying to fix what he screwed up.

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LirongZhang12
Community Beginner ,
Jun 19, 2014 Jun 19, 2014

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In Response To mpltd

mpltd,  are below logs captured when your install Lightroom app via Creative Cloud? or the app download from http://www.adobe.com/go/lightroom_5_updates_mac_en

pkg install log file name is:/Library/Logs/Adobe/Installers/lightroom5-pkg-install-log-Wed-Jun-18-17-51-04-EDT-2014 /pkginstall.log

service dump file name is:/Library/Logs/Adobe/Installers/lightroom5-pkg-install-log-Wed-Jun-18-17-51-04-EDT-2014 /dump.log

call getBuildPath app,path is:/Library/Logs/Adobe/Installers/lightroom5-pkg-install-log-Wed-Jun-18-17-51-04-EDT-2014

call 10 times to wait the system service available:1

call 10 times to wait the system service available:2

......

call 10 times to wait the system service available:9

call 10 times to wait the system service available:10

not found any string related Adobe Photoshop Lightroom 5, so set the default path is /Applications

amt_util parameter is:"/Applications/Adobe Photoshop Lightroom 5.app/Contents/Resources/AMT/application.xml"

no amt_util founded

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mpltd
Community Beginner ,
Jun 19, 2014 Jun 19, 2014

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In Response To LirongZhang12

from the download, I believe, not through CC. app Its a bit confusing, but that log has the oldest time stamp, later than the initial install attempts through CC app.

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Gregg Mack
Participant ,
Jun 18, 2014 Jun 18, 2014

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In Response To paul_kleczka

OK, @paul_kleczka, that worked for me on both my Windows 8.1 64-bit laptop, and on my Windows 7 64-bit desktop!

To summarize:

1. Uninstall LR 5.5 (using the Control Panel's Uninstall a Program feature)

2. Reboot the computer.

3. Download stand-alone LR 5.5 installer from Adobe's web site.

4. Wait 40 minutes to download the installer (the servers must be VERY busy this evening......)

5. Install LR 5.5 from the stand-alone installer.

All preferences and presets seem to be OK.

Thanks!

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