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Hello all, I've just updated Lightroom to 5.5 and now it will not launch.
We are still looking into the problem, but as a workaround this may work for folks.
1. Uninstall Lightroom 5.5.
2. Install Lightroom 5.5 directly (and not through the Adobe Creative Cloud app) by downloading from the following links:
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***** FIXED IT *******
So it looks like if you update LR via the CC menu bar it causes this issue!
I had to downgraded to 5.4. Once I started 5.4 a window came up asking me to Update (I figured I'd give it one more go) Downloaded 5.5 from this link Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.5
Once installed it worked great! I had the splash screen fail on two Macs and they both work great now! So stay away from the CC update windows!!
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And for WIN?
The 5.4 Version?
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I dragged the icons from the folder onto the desktop and it works fine from there till they fix it
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You can find updates at http://www.adobe.com/downloads/updates
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We are still looking into the problem, but as a workaround this may work for folks.
1. Uninstall Lightroom 5.5.
2. Install Lightroom 5.5 directly (and not through the Adobe Creative Cloud app) by downloading from the following links:
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Paul, will this link work if someone has never licensed LR 5 with a serial number, and only used LR via the CC Photographers Bundle option? It seems like this is the non-CC version of LR and needs a serial-number to activate it, or does it know how to work with CC licensing, somehow?
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You can install over the Creative Cloud version (without uninstalling) using this link: Adobe - Lightroom : For Macintosh : Adobe Photoshop Lightroom 5.5, and Lightroom will work.
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If you've previously had a valid CC version of Lr installed you should not have a licensing problem installing the standalone installer version. Going back to 5.4 will not delete any of your existing preferences, but you should be able to go directly to 5.5 with the links I posted.
I'm glad it worked for MSBPC but I would definitely recommend uninstalling Lightroom before running the standalone installer to be safe.
-paul
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We would be very grateful if someone who downloaded 5.5 from the CC app and is having problems AND is comfortable using the Mac Terminal application to test the following for us.
1. Open Terminal
2. Type the following and enter your password when asked.
sudo open /Applications/Adobe\ Photoshop\ Lightroom\ 5.app/
This will attempt to open Lr 5 as an administrator, which would rule out any issues with permissions to system folders we're trying to write to.
Thanks in advance.
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Doing a right-click Run as Administrator on Windows doesn’t help. I don’t have a Mac to try that version.
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Just ran it on one of my MACs that i have not done the standalone install to. Still did not work @Julie Kmoch
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Thanks, kanphotoo. We'll keep digging.
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Julie - to confirm that sudo'ing via the terminal did not fix the issue on one of my macs still having the issue.
I've got 2 macs - on the one I managed to get Lightroom CC loading on, 'Edit in' has disappeared.
The other one, I am going to have to reinstall the standalone from the link. Hardly a permanent solution for CC users but I guess it is a workaround.
Not impressed, will be hours of downloading and fiddling about. Every time I reinstall LR or PS I have to reapply plug ins as well ....
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here is one from the console log:
pkg install log file name is:/Library/Logs/Adobe/Installers/lightroom5-pkg-install-log-Wed-Jun-18-17-51-04-EDT-2014/pkginstall.log
service dump file name is:/Library/Logs/Adobe/Installers/lightroom5-pkg-install-log-Wed-Jun-18-17-51-04-EDT-2014/dump.log
call getBuildPath app,path is:/Library/Logs/Adobe/Installers/lightroom5-pkg-install-log-Wed-Jun-18-17-51-04-EDT-2014
call 10 times to wait the system service available:1
call 10 times to wait the system service available:2
call 10 times to wait the system service available:3
call 10 times to wait the system service available:4
call 10 times to wait the system service available:5
call 10 times to wait the system service available:6
call 10 times to wait the system service available:7
call 10 times to wait the system service available:8
call 10 times to wait the system service available:9
call 10 times to wait the system service available:10
not found any string related Adobe Photoshop Lightroom 5, so set the default path is /Applications
amt_util parameter is:"/Applications/Adobe Photoshop Lightroom 5.app/Contents/Resources/AMT/application.xml"
no amt_util founded
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Hi mpltd,
Thanks. Is /Applications/Adobe Photoshop Lightroom 5.app where your Lightroom 5.4 and the new Lightroom 5.5 installed? For some reason the installer could not figure out the previous Adobe Photoshop Lightroom 5 install location that it just assumes the default path be /Applications.
Can you cut and paste the log content in /Library/Logs/Adobe/Installers/lightroom5-pkg-install-log-Wed-Jun-18-17-51-04-EDT-2014 /dump.log
and /Library/Logs/Adobe/Installers/lightroom5-pkg-install-log-Wed-Jun-18-17-51-04-EDT-2014 /amt_util.log?
Also, could you click on the compressed log file ("Adobe Photoshop Lightroom 5 5.5 06-18-2014.log.gz") in the console, invoke "Reveal in Finder" menu command from the mouse context menu (control + click), and double click the file to uncompress it. Then cut and paste the uncompressed log content as well. or you can attach the log file in this thread.
Thanks
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there are no logs listed other than what I sent for that particular time.( 17:51:04) for the CC install
However, there are those particular logs you requested for different times ( might be the successful direct( non CC app installs of 5.4 and 5.5?)
Here they are:
dump.log: /Applications/Adobe Photoshop Lightroom 5.app
amt_util: Invoking OOBE to update AMT succeeded, enjoy
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06/18/14 14:52:25:056 | [INFO] | | OOBE | DE | | | | 3938480 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/14 14:52:25:056 | [INFO] | | OOBE | DE | | | | 3938480 | Visit http://www.adobe.com/go/loganalyzer/ for more information
06/18/14 14:52:25:056 | [INFO] | | OOBE | DE | | | | 3938480 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/14 14:52:25:056 | [INFO] | | OOBE | DE | | | | 3938480 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/14 14:52:25:056 | [INFO] | | OOBE | DE | | | | 3938480 | START - Installer Session
06/18/14 14:52:25:056 | [INFO] | | OOBE | DE | | | | 3938480 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/14 14:52:25:056 | [INFO] | | OOBE | DE | | | | 3938480 | RIBS version: 8.0.0.15
06/18/14 14:52:25:059 | [INFO] | | OOBE | DE | | | | 3938480 | OSX version: 10.9.3
06/18/14 14:52:25:059 | [INFO] | | OOBE | DE | | | | 3938480 | ::START TIMER:: [Total Timer]
06/18/14 14:52:25:059 | [INFO] | | OOBE | DE | | | | 3938480 | CHECK: Single instance running
06/18/14 14:52:25:059 | [INFO] | | OOBE | DE | | | | 3938480 | CHECK : Credentials
06/18/14 14:52:25:059 | [INFO] | | OOBE | DE | | | | 3938480 | Load Deployment File
06/18/14 14:52:25:059 | [INFO] | | OOBE | DE | | | | 3938480 | ##### Running in Non RIBS Mode #####
06/18/14 14:52:25:059 | [INFO] | | OOBE | DE | | | | 3938480 | CHECK : Another Native OS installer already running
06/18/14 14:52:25:059 | [INFO] | | OOBE | DE | | | | 3938480 | Create Required Folders
06/18/14 14:52:25:059 | [INFO] | | OOBE | DE | | | | 3938480 | Assuming install mode
06/18/14 14:52:25:059 | [INFO] | | OOBE | DE | | | | 3938480 | Looking up install source path
06/18/14 14:52:25:059 | [INFO] | | OOBE | DE | | | | 3938480 | Skipping Media DB sync in non ribs mode
06/18/14 14:52:25:059 | [INFO] | | OOBE | DE | | | | 3938480 | Ready to initialize session to start with ...
06/18/14 14:52:25:059 | [INFO] | | OOBE | DE | | | | 3938480 | ::START TIMER:: [CreatePayloadSession]
06/18/14 14:52:25:059 | [INFO] | | OOBE | DE | | | | 3938480 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
06/18/14 14:52:25:059 | [INFO] | | OOBE | DE | | | | 3938480 | Updated source path: /tmp/2E418CCA-ECA2-40BD-A930-599147177408/Lightroom_5_CCM_LS11
06/18/14 14:52:25:059 | [INFO] | | OOBE | DE | | | | 3938480 | Updating media info for: Adobe Photoshop Lightroom 5.pkg_5.5
06/18/14 14:52:25:060 | [INFO] | | OOBE | DE | | | | 3938480 | Type: 1, Volume Order: 1, Media Name:
06/18/14 14:52:25:060 | [INFO] | | OOBE | DE | | | | 3938480 | Path: /tmp/2E418CCA-ECA2-40BD-A930-599147177408/Lightroom_5_CCM_LS11/Adobe Photoshop Lightroom 5.pkg
06/18/14 14:52:25:060 | [INFO] | | OOBE | DE | | | | 3938480 | -------------------- END - Updating Media Sources - END --------------------
06/18/14 14:52:25:061 | [INFO] | | OOBE | DE | | | | 3938480 | Supported RIBS version range: [0.0.0.0,8.0.0.15]
06/18/14 14:52:25:061 | [INFO] | | OOBE | DE | | | | 3938480 | ----------------- CreatePayloadSession: machine is x86 ---------------
06/18/14 14:52:25:061 | [INFO] | | OOBE | DE | | | | 3938480 | ______ Verify Dependency Subscribers ______
06/18/14 14:52:25:061 | [INFO] | | OOBE | DE | | | | 3938480 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
06/18/14 14:52:25:061 | [INFO] | | OOBE | DE | | | | 3938480 | Adobe Photoshop Lightroom 5 5.5.0.0 Adobe Photoshop Lightroom 5.pkg_5.5: 0 (0,0)
06/18/14 14:52:25:061 | [INFO] | | OOBE | DE | | | | 3938480 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
06/18/14 14:52:25:062 | [INFO] | | OOBE | DE | | | | 3938480 | Setting property "deploymentFile" to: /tmp/2E418CCA-ECA2-40BD-A930-599147177408/7CD57A66-6BCD-4D67-BD20-156F512ACD4D
06/18/14 14:52:25:062 | [INFO] | | OOBE | DE | | | | 3938480 | Setting property "installLanguage" to: en_US
06/18/14 14:52:25:062 | [INFO] | | OOBE | DE | | | | 3938480 | Attempting to find the selected language in the set of available payload languages
06/18/14 14:52:25:062 | [INFO] | | OOBE | DE | | | | 3938480 | Setting property "installSourcePath" to: /tmp/2E418CCA-ECA2-40BD-A930-599147177408/Lightroom_5_CCM_LS11
06/18/14 14:52:25:062 | [INFO] | | OOBE | DE | | | | 3938480 | Setting property "nonRIBSMode" to: 1
06/18/14 14:52:25:062 | [INFO] | | OOBE | DE | | | | 3938480 | Setting property "proxyFile" to: /tmp/2E418CCA-ECA2-40BD-A930-599147177408/proxy.xml
06/18/14 14:52:25:062 | [INFO] | | OOBE | DE | | | | 3938480 | Setting property "skipSync" to: 1
06/18/14 14:52:25:062 | [INFO] | | OOBE | DE | | | | 3938480 | Setting property "userASUPath" to: ""
06/18/14 14:52:25:062 | [INFO] | | OOBE | DE | | | | 3938480 | Overwrite property "installLanguage" to: en_US
06/18/14 14:52:25:062 | [INFO] | | OOBE | DE | | | | 3938480 | Overwrite property "nonRIBSMode" to: 1
06/18/14 14:52:25:062 | [INFO] | | OOBE | DE | | | | 3938480 | Overwrite property "proxyFile" to: /tmp/2E418CCA-ECA2-40BD-A930-599147177408/proxy.xml
06/18/14 14:52:25:062 | [INFO] | | OOBE | DE | | | | 3938480 | Overwrite property "skipSync" to: 1
06/18/14 14:52:25:062 | [INFO] | | OOBE | DE | | | | 3938480 | Overwrite property "userASUPath" to: ""
06/18/14 14:52:25:062 | [INFO] | | OOBE | DE | | | | 3938480 | Found payload actions:
06/18/14 14:52:25:062 | [INFO] | | OOBE | DE | | | | 3938480 | Deciding what installer mode to use...
06/18/14 14:52:25:063 | [INFO] | | OOBE | DE | | | | 3938480 | BEGIN Setting requested payload actions
06/18/14 14:52:25:063 | [INFO] | | OOBE | DE | | | | 3938480 | Value returned on lookup of payload: Adobe Photoshop Lightroom 5 5.5.0.0 Adobe Photoshop Lightroom 5.pkg_5.5 is: false
06/18/14 14:52:25:063 | [INFO] | | OOBE | DE | | | | 3938480 | Action string for Adobe Photoshop Lightroom 5 5.5.0.0 Adobe Photoshop Lightroom 5.pkg_5.5 is install
06/18/14 14:52:25:063 | [INFO] | | OOBE | DE | | | | 3938480 | END Setting requested payload actions
06/18/14 14:52:25:064 | [INFO] | | OOBE | DE | | | | 3938480 | Collected advanced path check information for INSTALLDIR
06/18/14 14:52:25:064 | [INFO] | | OOBE | DE | | | | 3938480 | INSTALLDIR is a well-formed path
06/18/14 14:52:25:064 | [INFO] | | OOBE | DE | | | | 3938480 | INSTALLDIR is not the root path
06/18/14 14:52:25:064 | [INFO] | | OOBE | DE | | | | 3938480 | INSTALLDIR is on a local volume
06/18/14 14:52:25:064 | [INFO] | | OOBE | DE | | | | 3938480 | INSTALLDIR is on a writable volume
06/18/14 14:52:25:064 | [INFO] | | OOBE | DE | | | | 3938480 | INSTALLDIR is not on a case sensitive volume
06/18/14 14:52:25:064 | [INFO] | | OOBE | DE | | | | 3938480 | INSTALLDIR passed path basic path validation: /Applications
06/18/14 14:52:25:088 | [INFO] | | OOBE | DE | | | | 3938480 | Call PreSession Custom Hook
06/18/14 14:52:25:088 | [INFO] | | OOBE | DE | | | | 3938480 | BEGIN InstallOperationsQueue Unordered operations
06/18/14 14:52:25:088 | [INFO] | | OOBE | DE | | | | 3938480 | Adobe Photoshop Lightroom 5 5.5.0.0 Adobe Photoshop Lightroom 5.pkg_5.5: with operation install
06/18/14 14:52:25:088 | [INFO] | | OOBE | DE | | | | 3938480 | END InstallOperationsQueue Unordered operations
06/18/14 14:52:25:088 | [INFO] | | OOBE | DE | | | | 3938480 | BEGIN InstallOperationsQueue Ordered operations
06/18/14 14:52:25:088 | [INFO] | | OOBE | DE | | | | 3938480 | Adobe Photoshop Lightroom 5 5.5.0.0 Adobe Photoshop Lightroom 5.pkg_5.5: with operation install
06/18/14 14:52:25:088 | [INFO] | | OOBE | DE | | | | 3938480 | END InstallOperationsQueue Ordered operations
06/18/14 14:52:25:149 | [INFO] | | OOBE | DE | | | | 3938480 | Calling the custom action code for pre-install for payload Adobe Photoshop Lightroom 5 5.5.0.0 Adobe Photoshop Lightroom 5.pkg_5.5
06/18/14 14:52:25:149 | [INFO] | | OOBE | DE | | | | 3938480 | ::START TIMER:: [Payload Operation :Adobe Photoshop Lightroom 5.pkg_5.5]
06/18/14 14:52:25:149 | [INFO] | | OOBE | DE | | | | 3938500 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/14 14:52:25:149 | [INFO] | | OOBE | DE | | | | 3938500 | Installer Operation: InstallThirdPartyPayloadOperation
06/18/14 14:52:25:149 | [INFO] | | OOBE | DE | | | | 3938500 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/14 14:52:25:149 | [INFO] | | OOBE | DE | | | | 3938500 | Installing third party payload
06/18/14 14:52:25:149 | [INFO] | | OOBE | DE | | | | 3938500 | Running Apple Package : /tmp/2E418CCA-ECA2-40BD-A930-599147177408/Lightroom_5_CCM_LS11/Adobe Photoshop Lightroom 5.pkg
06/18/14 14:52:27:076 | [INFO] | | OOBE | DE | | | | 3938500 | installer: Package name is Adobe Photoshop Lightroom 5.5
06/18/14 14:52:27:076 | [INFO] | | OOBE | DE | | | | 3938500 | installer: Upgrading at base path /
06/18/14 14:52:27:076 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Preparing for installation…
06/18/14 14:52:27:076 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:27:094 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Preparing the disk…
06/18/14 14:52:27:094 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:27:144 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Preparing Adobe Photoshop Lightroom 5.5…
06/18/14 14:52:27:144 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:27:210 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Waiting for other installations to complete…
06/18/14 14:52:27:210 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:27:243 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Configuring the installation…
06/18/14 14:52:27:243 | [INFO] | | OOBE | DE | | | | 3938500 | installer:STATUS:
06/18/14 14:52:27:243 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:27:712 | [INFO] | | OOBE | DE | | | | 3938500 | installer:%2.200000
06/18/14 14:52:27:712 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:27:712 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Validating packages…
06/18/14 14:52:27:712 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:28:211 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Validating packages…
06/18/14 14:52:28:211 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:28:711 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Validating packages…
06/18/14 14:52:28:711 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:29:212 | [INFO] | | OOBE | DE | | | | 3938500 | installer:%3.818632
06/18/14 14:52:29:212 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:29:212 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Writing files…
06/18/14 14:52:29:212 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:29:712 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Writing files…
06/18/14 14:52:29:712 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:30:211 | [INFO] | | OOBE | DE | | | | 3938500 | installer:%5.810582
06/18/14 14:52:30:211 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:30:211 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Writing files…
06/18/14 14:52:30:212 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:30:711 | [INFO] | | OOBE | DE | | | | 3938500 | installer:%10.316005
06/18/14 14:52:30:711 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:30:711 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Writing files…
06/18/14 14:52:30:711 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:31:211 | [INFO] | | OOBE | DE | | | | 3938500 | installer:%12.246900
06/18/14 14:52:31:211 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:31:211 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Writing files…
06/18/14 14:52:31:211 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:31:711 | [INFO] | | OOBE | DE | | | | 3938500 | installer:%21.901376
06/18/14 14:52:31:711 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:31:711 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Writing files…
06/18/14 14:52:31:711 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:32:211 | [INFO] | | OOBE | DE | | | | 3938500 | installer:%25.119535
06/18/14 14:52:32:211 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:32:211 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Writing files…
06/18/14 14:52:32:211 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:32:711 | [INFO] | | OOBE | DE | | | | 3938500 | installer:%32.199485
06/18/14 14:52:32:711 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:32:711 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Writing files…
06/18/14 14:52:32:711 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:33:211 | [INFO] | | OOBE | DE | | | | 3938500 | installer:%41.210329
06/18/14 14:52:33:211 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:33:212 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Writing files…
06/18/14 14:52:33:212 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:33:711 | [INFO] | | OOBE | DE | | | | 3938500 | installer:%50.864806
06/18/14 14:52:33:711 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:33:711 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Writing files…
06/18/14 14:52:33:711 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:34:210 | [INFO] | | OOBE | DE | | | | 3938500 | installer:%57.301123
06/18/14 14:52:34:211 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:34:211 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Writing files…
06/18/14 14:52:34:211 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:34:711 | [INFO] | | OOBE | DE | | | | 3938500 | installer:%63.093809
06/18/14 14:52:34:711 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:34:711 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Writing files…
06/18/14 14:52:34:711 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:35:211 | [INFO] | | OOBE | DE | | | | 3938500 | installer:%74.035549
06/18/14 14:52:35:211 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:35:211 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Writing files…
06/18/14 14:52:35:211 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:35:712 | [INFO] | | OOBE | DE | | | | 3938500 | installer:%82.439015
06/18/14 14:52:35:712 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:35:712 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Optimizing system for installed software…
06/18/14 14:52:35:712 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:36:211 | [INFO] | | OOBE | DE | | | | 3938500 | installer:%86.200097
06/18/14 14:52:36:211 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:36:211 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Removing old files…
06/18/14 14:52:36:211 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:36:710 | [INFO] | | OOBE | DE | | | | 3938500 | installer:%86.521785
06/18/14 14:52:36:710 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:36:710 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Removing old files…
06/18/14 14:52:36:710 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:37:212 | [INFO] | | OOBE | DE | | | | 3938500 | installer:%93.250917
06/18/14 14:52:37:212 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:37:212 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Running package scripts…
06/18/14 14:52:37:212 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:37:712 | [INFO] | | OOBE | DE | | | | 3938500 | installer:%93.572867
06/18/14 14:52:37:712 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:37:712 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Running package scripts…
06/18/14 14:52:37:712 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:38:212 | [INFO] | | OOBE | DE | | | | 3938500 | installer:%93.666317
06/18/14 14:52:38:212 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:38:212 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Running package scripts…
06/18/14 14:52:38:212 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:38:711 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Running package scripts…
06/18/14 14:52:38:711 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:39:211 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Running package scripts…
06/18/14 14:52:39:211 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:39:712 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Running package scripts…
06/18/14 14:52:39:712 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:40:211 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Running package scripts…
06/18/14 14:52:40:211 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:40:711 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Running package scripts…
06/18/14 14:52:40:712 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:41:211 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Running package scripts…
06/18/14 14:52:41:211 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:41:711 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Running package scripts…
06/18/14 14:52:41:711 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:42:212 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Running package scripts…
06/18/14 14:52:42:212 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:42:712 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Running package scripts…
06/18/14 14:52:42:712 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:43:211 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Running package scripts…
06/18/14 14:52:43:211 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:43:712 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Running package scripts…
06/18/14 14:52:43:712 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:44:211 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Running package scripts…
06/18/14 14:52:44:211 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:44:711 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Running package scripts…
06/18/14 14:52:44:711 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:45:211 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Running package scripts…
06/18/14 14:52:45:211 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:45:711 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Running package scripts…
06/18/14 14:52:45:711 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:46:212 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Running package scripts…
06/18/14 14:52:46:212 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:46:712 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Running package scripts…
06/18/14 14:52:46:712 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:47:212 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Running package scripts…
06/18/14 14:52:47:212 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:47:711 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Running package scripts…
06/18/14 14:52:47:711 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:48:212 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Running package scripts…
06/18/14 14:52:48:212 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:48:712 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Running package scripts…
06/18/14 14:52:48:712 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:49:212 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Running package scripts…
06/18/14 14:52:49:212 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:49:711 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Running package scripts…
06/18/14 14:52:49:711 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:50:211 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Running package scripts…
06/18/14 14:52:50:212 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:50:712 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Running package scripts…
06/18/14 14:52:50:712 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:51:212 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Running package scripts…
06/18/14 14:52:51:212 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:51:711 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Running package scripts…
06/18/14 14:52:51:711 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:52:211 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Running package scripts…
06/18/14 14:52:52:211 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:52:711 | [INFO] | | OOBE | DE | | | | 3938500 | installer:%93.702179
06/18/14 14:52:52:711 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:52:711 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Writing package receipts…
06/18/14 14:52:52:711 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:53:211 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Validating packages…
06/18/14 14:52:53:211 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:54:227 | [INFO] | | OOBE | DE | | | | 3938500 | installer:%97.750000
06/18/14 14:52:54:227 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:54:227 | [INFO] | | OOBE | DE | | | | 3938500 | installer:STATUS:Running installer actions…
06/18/14 14:52:54:227 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:54:233 | [INFO] | | OOBE | DE | | | | 3938500 | installer:STATUS:
06/18/14 14:52:54:233 | [INFO] | | OOBE | DE | | | | 3938500 | installer:PHASE:Finishing the Installation…
06/18/14 14:52:54:233 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:54:235 | [INFO] | | OOBE | DE | | | | 3938500 | installer:STATUS:
06/18/14 14:52:54:235 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:54:235 | [INFO] | | OOBE | DE | | | | 3938500 | installer:%100.000000
06/18/14 14:52:54:235 | [INFO] | | OOBE | DE | | | | 3938500 |
06/18/14 14:52:56:089 | [INFO] | | OOBE | DE | | | | 3938500 | Third party payload completed. Testing return code: 0
06/18/14 14:52:56:130 | [INFO] | | OOBE | DE | | | | 3938480 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/14 14:52:56:130 | [INFO] | | OOBE | DE | | | | 3938480 | :: END TIMER :: [Payload Operation :Adobe Photoshop Lightroom 5.pkg_5.5] took 30981 milliseconds (30.981 seconds) DTR = 631.096 KBPS (0.616305 MBPS)
06/18/14 14:52:56:130 | [INFO] | | OOBE | DE | | | | 3938480 | Calling the custom action code for post-install for payload Adobe Photoshop Lightroom 5 5.5.0.0 Adobe Photoshop Lightroom 5.pkg_5.5
06/18/14 14:52:56:193 | [INFO] | | OOBE | DE | | | | 3938480 | No operation. We're done:
06/18/14 14:52:58:195 | [INFO] | | OOBE | DE | | | | 3938480 | Successfully installed 1 component:
06/18/14 14:52:58:195 | [INFO] | | OOBE | DE | | | | 3938480 | - Adobe Photoshop Lightroom 5
06/18/14 14:52:58:195 | [INFO] | | OOBE | DE | | | | 3938480 | Total components repaired: 0
06/18/14 14:52:58:195 | [INFO] | | OOBE | DE | | | | 3938480 | Total components removed: 0
06/18/14 14:52:58:195 | [INFO] | | OOBE | DE | | | | 3938480 | Call PostSession Custom Hook
06/18/14 14:52:58:195 | [INFO] | | OOBE | DE | | | | 3938480 | :: END TIMER :: [Total Timer] took 33140 milliseconds (33.14 seconds) DTR = 590.223 KBPS (0.57639 MBPS)
06/18/14 14:52:59:196 | [INFO] | | OOBE | DE | | | | 3938480 | Exit Code: 0 - No error.
06/18/14 14:52:59:196 | [INFO] | | OOBE | DE | | | | 3938480 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/14 14:52:59:196 | [INFO] | | OOBE | DE | | | | 3938480 | END - Installer Session
06/18/14 14:52:59:196 | [INFO] | | OOBE | DE | | | | 3938480 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/14 17:00:21:875 | [INFO] | | OOBE | DE | | | | 9773 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/14 17:00:21:875 | [INFO] | | OOBE | DE | | | | 9773 | Visit http://www.adobe.com/go/loganalyzer/ for more information
06/18/14 17:00:21:875 | [INFO] | | OOBE | DE | | | | 9773 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/14 17:00:21:875 | [INFO] | | OOBE | DE | | | | 9773 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/14 17:00:21:875 | [INFO] | | OOBE | DE | | | | 9773 | START - Installer Session
06/18/14 17:00:21:875 | [INFO] | | OOBE | DE | | | | 9773 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/14 17:00:21:875 | [INFO] | | OOBE | DE | | | | 9773 | RIBS version: 8.0.0.15
06/18/14 17:00:21:880 | [INFO] | | OOBE | DE | | | | 9773 | OSX version: 10.9.3
06/18/14 17:00:21:880 | [INFO] | | OOBE | DE | | | | 9773 | ::START TIMER:: [Total Timer]
06/18/14 17:00:21:880 | [INFO] | | OOBE | DE | | | | 9773 | CHECK: Single instance running
06/18/14 17:00:21:880 | [INFO] | | OOBE | DE | | | | 9773 | CHECK : Credentials
06/18/14 17:00:21:880 | [INFO] | | OOBE | DE | | | | 9773 | Load Deployment File
06/18/14 17:00:21:880 | [INFO] | | OOBE | DE | | | | 9773 | ##### Running in Non RIBS Mode #####
06/18/14 17:00:21:880 | [INFO] | | OOBE | DE | | | | 9773 | CHECK : Another Native OS installer already running
06/18/14 17:00:21:880 | [INFO] | | OOBE | DE | | | | 9773 | Create Required Folders
06/18/14 17:00:21:880 | [INFO] | | OOBE | DE | | | | 9773 | Assuming install mode
06/18/14 17:00:21:880 | [INFO] | | OOBE | DE | | | | 9773 | Looking up install source path
06/18/14 17:00:21:880 | [INFO] | | OOBE | DE | | | | 9773 | Skipping Media DB sync in non ribs mode
06/18/14 17:00:21:880 | [INFO] | | OOBE | DE | | | | 9773 | Ready to initialize session to start with ...
06/18/14 17:00:21:880 | [INFO] | | OOBE | DE | | | | 9773 | ::START TIMER:: [CreatePayloadSession]
06/18/14 17:00:21:880 | [INFO] | | OOBE | DE | | | | 9773 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
06/18/14 17:00:21:880 | [INFO] | | OOBE | DE | | | | 9773 | Updated source path: /tmp/7F0D68BA-FD4B-4473-855A-E242E6FF121B/Lightroom_5_CCM_LS11
06/18/14 17:00:21:880 | [INFO] | | OOBE | DE | | | | 9773 | Updating media info for: Adobe Photoshop Lightroom 5.pkg_5.5
06/18/14 17:00:21:881 | [INFO] | | OOBE | DE | | | | 9773 | Type: 1, Volume Order: 1, Media Name:
06/18/14 17:00:21:881 | [INFO] | | OOBE | DE | | | | 9773 | Path: /tmp/7F0D68BA-FD4B-4473-855A-E242E6FF121B/Lightroom_5_CCM_LS11/Adobe Photoshop Lightroom 5.pkg
06/18/14 17:00:21:881 | [INFO] | | OOBE | DE | | | | 9773 | -------------------- END - Updating Media Sources - END --------------------
06/18/14 17:00:21:882 | [INFO] | | OOBE | DE | | | | 9773 | Supported RIBS version range: [0.0.0.0,8.0.0.15]
06/18/14 17:00:21:883 | [INFO] | | OOBE | DE | | | | 9773 | ----------------- CreatePayloadSession: machine is x86 ---------------
06/18/14 17:00:21:883 | [INFO] | | OOBE | DE | | | | 9773 | ______ Verify Dependency Subscribers ______
06/18/14 17:00:21:883 | [INFO] | | OOBE | DE | | | | 9773 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
06/18/14 17:00:21:883 | [INFO] | | OOBE | DE | | | | 9773 | Adobe Photoshop Lightroom 5 5.5.0.0 Adobe Photoshop Lightroom 5.pkg_5.5: 0 (0,0)
06/18/14 17:00:21:883 | [INFO] | | OOBE | DE | | | | 9773 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
06/18/14 17:00:21:883 | [INFO] | | OOBE | DE | | | | 9773 | Setting property "deploymentFile" to: /tmp/7F0D68BA-FD4B-4473-855A-E242E6FF121B/9ADBF0D4-1F75-49FF-B610-126C194D5F3C
06/18/14 17:00:21:883 | [INFO] | | OOBE | DE | | | | 9773 | Setting property "installLanguage" to: en_US
06/18/14 17:00:21:883 | [INFO] | | OOBE | DE | | | | 9773 | Attempting to find the selected language in the set of available payload languages
06/18/14 17:00:21:883 | [INFO] | | OOBE | DE | | | | 9773 | Setting property "installSourcePath" to: /tmp/7F0D68BA-FD4B-4473-855A-E242E6FF121B/Lightroom_5_CCM_LS11
06/18/14 17:00:21:883 | [INFO] | | OOBE | DE | | | | 9773 | Setting property "nonRIBSMode" to: 1
06/18/14 17:00:21:883 | [INFO] | | OOBE | DE | | | | 9773 | Setting property "proxyFile" to: /tmp/7F0D68BA-FD4B-4473-855A-E242E6FF121B/proxy.xml
06/18/14 17:00:21:883 | [INFO] | | OOBE | DE | | | | 9773 | Setting property "skipSync" to: 1
06/18/14 17:00:21:883 | [INFO] | | OOBE | DE | | | | 9773 | Setting property "userASUPath" to: ""
06/18/14 17:00:21:883 | [INFO] | | OOBE | DE | | | | 9773 | Overwrite property "installLanguage" to: en_US
06/18/14 17:00:21:883 | [INFO] | | OOBE | DE | | | | 9773 | Overwrite property "nonRIBSMode" to: 1
06/18/14 17:00:21:883 | [INFO] | | OOBE | DE | | | | 9773 | Overwrite property "proxyFile" to: /tmp/7F0D68BA-FD4B-4473-855A-E242E6FF121B/proxy.xml
06/18/14 17:00:21:883 | [INFO] | | OOBE | DE | | | | 9773 | Overwrite property "skipSync" to: 1
06/18/14 17:00:21:883 | [INFO] | | OOBE | DE | | | | 9773 | Overwrite property "userASUPath" to: ""
06/18/14 17:00:21:884 | [INFO] | | OOBE | DE | | | | 9773 | Found payload actions:
06/18/14 17:00:21:884 | [INFO] | | OOBE | DE | | | | 9773 | Deciding what installer mode to use...
06/18/14 17:00:21:884 | [INFO] | | OOBE | DE | | | | 9773 | BEGIN Setting requested payload actions
06/18/14 17:00:21:885 | [INFO] | | OOBE | DE | | | | 9773 | Value returned on lookup of payload: Adobe Photoshop Lightroom 5 5.5.0.0 Adobe Photoshop Lightroom 5.pkg_5.5 is: false
06/18/14 17:00:21:885 | [INFO] | | OOBE | DE | | | | 9773 | Action string for Adobe Photoshop Lightroom 5 5.5.0.0 Adobe Photoshop Lightroom 5.pkg_5.5 is install
06/18/14 17:00:21:885 | [INFO] | | OOBE | DE | | | | 9773 | END Setting requested payload actions
06/18/14 17:00:21:888 | [INFO] | | OOBE | DE | | | | 9773 | Collected advanced path check information for INSTALLDIR
06/18/14 17:00:21:888 | [INFO] | | OOBE | DE | | | | 9773 | INSTALLDIR is a well-formed path
06/18/14 17:00:21:888 | [INFO] | | OOBE | DE | | | | 9773 | INSTALLDIR is not the root path
06/18/14 17:00:21:888 | [INFO] | | OOBE | DE | | | | 9773 | INSTALLDIR is on a local volume
06/18/14 17:00:21:888 | [INFO] | | OOBE | DE | | | | 9773 | INSTALLDIR is on a writable volume
06/18/14 17:00:21:888 | [INFO] | | OOBE | DE | | | | 9773 | INSTALLDIR is not on a case sensitive volume
06/18/14 17:00:21:888 | [INFO] | | OOBE | DE | | | | 9773 | INSTALLDIR passed path basic path validation: /Applications
06/18/14 17:00:21:907 | [INFO] | | OOBE | DE | | | | 9773 | Call PreSession Custom Hook
06/18/14 17:00:21:907 | [INFO] | | OOBE | DE | | | | 9773 | BEGIN InstallOperationsQueue Unordered operations
06/18/14 17:00:21:907 | [INFO] | | OOBE | DE | | | | 9773 | Adobe Photoshop Lightroom 5 5.5.0.0 Adobe Photoshop Lightroom 5.pkg_5.5: with operation install
06/18/14 17:00:21:907 | [INFO] | | OOBE | DE | | | | 9773 | END InstallOperationsQueue Unordered operations
06/18/14 17:00:21:907 | [INFO] | | OOBE | DE | | | | 9773 | BEGIN InstallOperationsQueue Ordered operations
06/18/14 17:00:21:907 | [INFO] | | OOBE | DE | | | | 9773 | Adobe Photoshop Lightroom 5 5.5.0.0 Adobe Photoshop Lightroom 5.pkg_5.5: with operation install
06/18/14 17:00:21:907 | [INFO] | | OOBE | DE | | | | 9773 | END InstallOperationsQueue Ordered operations
06/18/14 17:00:21:974 | [INFO] | | OOBE | DE | | | | 9773 | Calling the custom action code for pre-install for payload Adobe Photoshop Lightroom 5 5.5.0.0 Adobe Photoshop Lightroom 5.pkg_5.5
06/18/14 17:00:21:975 | [INFO] | | OOBE | DE | | | | 9773 | ::START TIMER:: [Payload Operation :Adobe Photoshop Lightroom 5.pkg_5.5]
06/18/14 17:00:21:975 | [INFO] | | OOBE | DE | | | | 9792 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/14 17:00:21:975 | [INFO] | | OOBE | DE | | | | 9792 | Installer Operation: InstallThirdPartyPayloadOperation
06/18/14 17:00:21:975 | [INFO] | | OOBE | DE | | | | 9792 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/14 17:00:21:975 | [INFO] | | OOBE | DE | | | | 9792 | Installing third party payload
06/18/14 17:00:21:975 | [INFO] | | OOBE | DE | | | | 9792 | Running Apple Package : /tmp/7F0D68BA-FD4B-4473-855A-E242E6FF121B/Lightroom_5_CCM_LS11/Adobe Photoshop Lightroom 5.pkg
06/18/14 17:00:23:711 | [INFO] | | OOBE | DE | | | | 9792 | installer: Package name is Adobe Photoshop Lightroom 5.5
06/18/14 17:00:23:711 | [INFO] | | OOBE | DE | | | | 9792 | installer: Upgrading at base path /
06/18/14 17:00:23:711 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Preparing for installation…
06/18/14 17:00:23:711 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:23:729 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Preparing the disk…
06/18/14 17:00:23:729 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:23:771 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Preparing Adobe Photoshop Lightroom 5.5…
06/18/14 17:00:23:771 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:23:824 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Waiting for other installations to complete…
06/18/14 17:00:23:824 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:23:828 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Configuring the installation…
06/18/14 17:00:23:828 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:23:828 | [INFO] | | OOBE | DE | | | | 9792 | installer:STATUS:
06/18/14 17:00:23:828 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:24:325 | [INFO] | | OOBE | DE | | | | 9792 | installer:%3.818632
06/18/14 17:00:24:325 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:24:325 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Writing files…
06/18/14 17:00:24:325 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:24:825 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Writing files…
06/18/14 17:00:24:825 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:25:324 | [INFO] | | OOBE | DE | | | | 9792 | installer:%5.810582
06/18/14 17:00:25:324 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:25:324 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Writing files…
06/18/14 17:00:25:324 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:25:824 | [INFO] | | OOBE | DE | | | | 9792 | installer:%10.316005
06/18/14 17:00:25:824 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:25:824 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Writing files…
06/18/14 17:00:25:824 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:26:324 | [INFO] | | OOBE | DE | | | | 9792 | installer:%15.465059
06/18/14 17:00:26:324 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:26:324 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Writing files…
06/18/14 17:00:26:324 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:26:824 | [INFO] | | OOBE | DE | | | | 9792 | installer:%23.832272
06/18/14 17:00:26:824 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:26:824 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Writing files…
06/18/14 17:00:26:824 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:27:324 | [INFO] | | OOBE | DE | | | | 9792 | installer:%31.555853
06/18/14 17:00:27:324 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:27:324 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Writing files…
06/18/14 17:00:27:324 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:27:824 | [INFO] | | OOBE | DE | | | | 9792 | installer:%39.923066
06/18/14 17:00:27:824 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:27:824 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Writing files…
06/18/14 17:00:27:824 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:28:324 | [INFO] | | OOBE | DE | | | | 9792 | installer:%51.508437
06/18/14 17:00:28:324 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:28:324 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Writing files…
06/18/14 17:00:28:324 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:28:824 | [INFO] | | OOBE | DE | | | | 9792 | installer:%58.588387
06/18/14 17:00:28:824 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:28:824 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Writing files…
06/18/14 17:00:28:824 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:29:324 | [INFO] | | OOBE | DE | | | | 9792 | installer:%68.242863
06/18/14 17:00:29:324 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:29:324 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Writing files…
06/18/14 17:00:29:324 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:29:824 | [INFO] | | OOBE | DE | | | | 9792 | installer:%79.184603
06/18/14 17:00:29:824 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:29:825 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Writing files…
06/18/14 17:00:29:825 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:30:325 | [INFO] | | OOBE | DE | | | | 9792 | installer:%86.667413
06/18/14 17:00:30:325 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:30:325 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Optimizing system for installed software…
06/18/14 17:00:30:325 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:30:824 | [INFO] | | OOBE | DE | | | | 9792 | installer:%93.343962
06/18/14 17:00:30:825 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:30:825 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Running package scripts…
06/18/14 17:00:30:825 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:31:325 | [INFO] | | OOBE | DE | | | | 9792 | installer:%93.666301
06/18/14 17:00:31:325 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:31:325 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Running package scripts…
06/18/14 17:00:31:325 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:31:824 | [INFO] | | OOBE | DE | | | | 9792 | installer:%93.666317
06/18/14 17:00:31:824 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:31:824 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Running package scripts…
06/18/14 17:00:31:824 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:32:325 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Running package scripts…
06/18/14 17:00:32:325 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:32:825 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Running package scripts…
06/18/14 17:00:32:825 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:33:324 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Running package scripts…
06/18/14 17:00:33:324 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:33:825 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Running package scripts…
06/18/14 17:00:33:825 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:34:324 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Running package scripts…
06/18/14 17:00:34:324 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:34:824 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Running package scripts…
06/18/14 17:00:34:824 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:35:325 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Running package scripts…
06/18/14 17:00:35:325 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:35:825 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Running package scripts…
06/18/14 17:00:35:825 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:36:324 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Running package scripts…
06/18/14 17:00:36:324 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:36:825 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Running package scripts…
06/18/14 17:00:36:825 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:37:324 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Running package scripts…
06/18/14 17:00:37:324 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:37:825 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Running package scripts…
06/18/14 17:00:37:825 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:38:324 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Running package scripts…
06/18/14 17:00:38:324 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:38:826 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Running package scripts…
06/18/14 17:00:38:826 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:39:325 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Running package scripts…
06/18/14 17:00:39:325 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:39:826 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Running package scripts…
06/18/14 17:00:39:826 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:40:326 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Running package scripts…
06/18/14 17:00:40:326 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:40:826 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Running package scripts…
06/18/14 17:00:40:826 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:41:326 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Running package scripts…
06/18/14 17:00:41:326 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:41:826 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Running package scripts…
06/18/14 17:00:41:826 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:42:325 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Running package scripts…
06/18/14 17:00:42:325 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:42:826 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Running package scripts…
06/18/14 17:00:42:826 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:43:326 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Running package scripts…
06/18/14 17:00:43:326 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:43:825 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Running package scripts…
06/18/14 17:00:43:825 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:44:325 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Running package scripts…
06/18/14 17:00:44:325 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:44:826 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Running package scripts…
06/18/14 17:00:44:826 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:45:325 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Running package scripts…
06/18/14 17:00:45:325 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:45:824 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Running package scripts…
06/18/14 17:00:45:824 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:46:325 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Running package scripts…
06/18/14 17:00:46:325 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:46:825 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Running package scripts…
06/18/14 17:00:46:825 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:47:325 | [INFO] | | OOBE | DE | | | | 9792 | installer:%97.191532
06/18/14 17:00:47:325 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:47:326 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Cleaning up…
06/18/14 17:00:47:326 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:47:825 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Validating packages…
06/18/14 17:00:47:825 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:48:846 | [INFO] | | OOBE | DE | | | | 9792 | installer:%97.750000
06/18/14 17:00:48:846 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:48:846 | [INFO] | | OOBE | DE | | | | 9792 | installer:STATUS:Running installer actions…
06/18/14 17:00:48:846 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:48:850 | [INFO] | | OOBE | DE | | | | 9792 | installer:STATUS:
06/18/14 17:00:48:850 | [INFO] | | OOBE | DE | | | | 9792 | installer:PHASE:Finishing the Installation…
06/18/14 17:00:48:850 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:48:854 | [INFO] | | OOBE | DE | | | | 9792 | installer:STATUS:
06/18/14 17:00:48:854 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:48:854 | [INFO] | | OOBE | DE | | | | 9792 | installer:%100.000000
06/18/14 17:00:48:854 | [INFO] | | OOBE | DE | | | | 9792 |
06/18/14 17:00:52:755 | [INFO] | | OOBE | DE | | | | 9792 | Third party payload completed. Testing return code: 0
06/18/14 17:00:52:793 | [INFO] | | OOBE | DE | | | | 9773 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/14 17:00:52:793 | [INFO] | | OOBE | DE | | | | 9773 | :: END TIMER :: [Payload Operation :Adobe Photoshop Lightroom 5.pkg_5.5] took 30818 milliseconds (30.818 seconds) DTR = 39353.4 KBPS (38.431 MBPS)
06/18/14 17:00:52:793 | [INFO] | | OOBE | DE | | | | 9773 | Calling the custom action code for post-install for payload Adobe Photoshop Lightroom 5 5.5.0.0 Adobe Photoshop Lightroom 5.pkg_5.5
06/18/14 17:00:52:863 | [INFO] | | OOBE | DE | | | | 9773 | No operation. We're done:
06/18/14 17:00:54:866 | [INFO] | | OOBE | DE | | | | 9773 | Successfully installed 1 component:
06/18/14 17:00:54:866 | [INFO] | | OOBE | DE | | | | 9773 | - Adobe Photoshop Lightroom 5
06/18/14 17:00:54:866 | [INFO] | | OOBE | DE | | | | 9773 | Total components repaired: 0
06/18/14 17:00:54:866 | [INFO] | | OOBE | DE | | | | 9773 | Total components removed: 0
06/18/14 17:00:54:866 | [INFO] | | OOBE | DE | | | | 9773 | Call PostSession Custom Hook
06/18/14 17:00:54:866 | [INFO] | | OOBE | DE | | | | 9773 | :: END TIMER :: [Total Timer] took 32991 milliseconds (32.991 seconds) DTR = 36761.4 KBPS (35.8998 MBPS)
06/18/14 17:00:55:867 | [INFO] | | OOBE | DE | | | | 9773 | Exit Code: 0 - No error.
06/18/14 17:00:55:868 | [INFO] | | OOBE | DE | | | | 9773 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/18/14 17:00:55:868 | [INFO] | | OOBE | DE | | | | 9773 | END - Installer Session
06/18/14 17:00:55:868 | [INFO] | | OOBE | DE | | | | 9773 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
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Hi Users,
Could you please let us know, if you have any Anti-Virus software installed on your OS?
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No anti-virus!
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Hi msbpc,
Thanks a lot for your info. Could you please let us know, what other Adobe Applications installed on your machine except Lightroom?
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Photoshop CC, Photoshop Elements 11, Adobe Premier Elements 12 and Photoshop CC 2014.
From B. Clinton
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Had Sophos free av for Mac. Adobe phone support guy was an idiot. Caused considerable unnecessary havoc on my HD by tossing many files that should never have been tossed. His recommendation when he couldn't fix it was to uninstall all Adobe software and start from scratch because upgrading OSX automajically reinstalls all old versions of software from Time Machine. Who trains these idiots? One entire day sot to hell because Adobe screwed up. Wish it was the first tme, but it has become the norm. Really learning to hate Adobe. Have LR running and updated, but still having problems due to the stuff this guy deleted. Have to waste a bunch more time tomorrow trying to fix what he screwed up.
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mpltd, are below logs captured when your install Lightroom app via Creative Cloud? or the app download from http://www.adobe.com/go/lightroom_5_updates_mac_en
pkg install log file name is:/Library/Logs/Adobe/Installers/lightroom5-pkg-install-log-Wed-Jun-18-17-51-04-EDT-2014 /pkginstall.log
service dump file name is:/Library/Logs/Adobe/Installers/lightroom5-pkg-install-log-Wed-Jun-18-17-51-04-EDT-2014 /dump.log
call getBuildPath app,path is:/Library/Logs/Adobe/Installers/lightroom5-pkg-install-log-Wed-Jun-18-17-51-04-EDT-2014
call 10 times to wait the system service available:1
call 10 times to wait the system service available:2
......
call 10 times to wait the system service available:9
call 10 times to wait the system service available:10
not found any string related Adobe Photoshop Lightroom 5, so set the default path is /Applications
amt_util parameter is:"/Applications/Adobe Photoshop Lightroom 5.app/Contents/Resources/AMT/application.xml"
no amt_util founded
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from the download, I believe, not through CC. app Its a bit confusing, but that log has the oldest time stamp, later than the initial install attempts through CC app.
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OK, @paul_kleczka, that worked for me on both my Windows 8.1 64-bit laptop, and on my Windows 7 64-bit desktop!
To summarize:
1. Uninstall LR 5.5 (using the Control Panel's Uninstall a Program feature)
2. Reboot the computer.
3. Download stand-alone LR 5.5 installer from Adobe's web site.
4. Wait 40 minutes to download the installer (the servers must be VERY busy this evening......)
5. Install LR 5.5 from the stand-alone installer.
All preferences and presets seem to be OK.
Thanks!