Lightroom6 closes upon opening

Forum|Forum|4 years ago
September 2, 2021
1 reply
843 views

I recently purchased a new laptop and I installed my Adobe Lightroom6 on the new laptop (Windows 10). It worked when I first installed it with a "test" (opened and imported a picture). Now, everytime I try to open Lightroom6, it closes upon trying to open. No errors. I've uninstalled and re-installed it several times.

How do I resolve this?

Windows

This topic has been closed for replies.

GoldingD

Legend

Last time it worked, did you force quit? Did it crash? Or did you close it nicely with no issues?

M

MeeMee7Author

Participating Frequently

Yes, it worked the last time I opened it ... but I just remembered that was directly using the laptop.

I have a docking station (purchased with the new Dell laptop) and I have 2 monitors hooked up to the docking station. I tested just from the lapton (not connected to the docking station) and Lightroom 6 opens fine. I reconnect the laptop to the docking station to use my monitors and Lightroom6 does closes upon opening.

M

MeeMee7Author

Participating Frequently

Carefully watch that splash screen, does it ever say reading preference file?

Thanks for all the responses.

I waatched several times - it closes so quick, it's hard to see if it is doing anything --- I do not see anything getting loaded. As noted in an earlier post, Lightroom 6 opens and I can edit pictures if I open it using tahe laptop not into the docking station. The issue is when the laptop is plugged into the docking station and I'm using 2 monitors ... then it closes as it is opening. Interesting that it works directly from the laptop. I've checked all the video drives and it says all are up to date.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded