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cthwaites1019
Inspiring
July 1, 2025
Answered

Loading LrC 14.4

  • July 1, 2025
  • 5 replies
  • 672 views

LrC 14.4 wont opne for me on Mac OS 15.5. It tries to open and then immeidiately closes. I've spent  over 6 hours with Adobe on the screen and so far

Opened LrC with Option>LrC and Option>Command>Shift>LRC t try and change catalogs

Installed earlier version of LrC

Clean up of all Adobe Preferences

Uninstall and reinstall of Adobe Creative Cloud (x3)

Used Adobe Cleaner Tool (x2)

Opened from Finder

Opened from catalog

I have an appointment later today with a senior techcician. Wish me luck 

Correct answer cthwaites1019

Google can explain how to do that


Success. Apple store said to reinstall OS and start a new user account/profile. They recommended a new install…not from a back up because something "bad" in the system may be just reinstalled. It took a while because all apps had to be reinstalled from scratch. But I now have LrC and PS (and Silver Efex) all reinstalled. Thanks for the help. 

5 replies

dj_paige
dj_paige
Legend
July 1, 2025

Agreeing with @AxelMatt that a possible cause is a faulty catalog file. Can you unzip a recent backup of your catalog file and see if that opens? (unzip it to a brand new folder, and then double-click on the unzipped catalog file to open it)

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    cthwaites1019Author
    Inspiring
    July 1, 2025

    Thanks. I tried that. And I went back from before latest LrC update. No joy. Icon bounces for a while, quck flash of the Adobe LrC logo, credits etc...then nothing. I have a session coming up with a "senior tech". Will let you know what happens. Appreciate the help. 

    dj_paige
    dj_paige
    Legend
    July 1, 2025

    Just tried it. Moved and renamed. What about all my LrC settings? Should I delete those? Like I was a first time user? 


    The whole point was to see if LrC would launch, not that you could go ahead and do useful things in a blank catalog. If it does launch, then we can move on to what to do next.

    C
    cthwaites1019Author
    Inspiring
    July 1, 2025

    Thanks...I can't even get that far...it gives no message. Just tries to launch and then stops trying to launch

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    cthwaites1019Author
    Inspiring
    July 1, 2025

    Thanks. I was hoping to that but Ctrl-Key on Mac does not do anything. I tried Ctrl+Command+Option and starting LrC to try and star a new catalog. It opens two options: "Reset Preferences" and "Start Normally". Either one and LrC still won't open. 

    nikunj.m
    Community Manager
    nikunj.mCommunity Manager
    Community Manager
    July 1, 2025

    Hi, apart from the steps Axel Matt suggested, you can also check out: https://adobe.ly/40xCSOi


    Thanks,
    Nikunj

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    cthwaites1019Author
    Inspiring
    July 1, 2025

    Thanks...I did all those with the Adobe tech guy. I'm now being referred to a "senior tech". Will let you know what happens/ 

    AxelMatt
    Community Expert
    AxelMattCommunity Expert
    Community Expert
    July 1, 2025

    Do you have try Lightroom with an new catalog? It can be that your recent catalog is faulty. Hold the Ctrl-Key while starting LrC. This opens a catalog selection dialog.

     

     

    Create a new catalog and see if this catalog works. If yes, you could then try to import your current catalog into the new one. You can also try in a first step to check the integrity of your catalog – note the checkmark "Test integrity of this catalog" to check its integrity.

     

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
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