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Loading Original Preview is slow

New Here ,
Oct 30, 2024 Oct 30, 2024

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Can someone please help me! 
Last week i had a pop up in Lrc for a small update. I did the update but since then it work so slow. 

Importating the pictures is working fine but the loading the original previews is taking forever. 

Already brought my laptop to a specialist and they cleaned up the laptop from virusses and slow make anti-virus protection etc. So i am sure my laptop is not the problem (Asus Zenbook Flip 15 with ADM Ryzen 7). 

 

Can anyone tell me what to do? I can't work on photo's when i can't see wich one i am clicking on. 

 

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Community Expert ,
Oct 30, 2024 Oct 30, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop bugs">

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New Here ,
Oct 30, 2024 Oct 30, 2024

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Where can i find it now?

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Community Expert ,
Oct 30, 2024 Oct 30, 2024

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New Here ,
Oct 30, 2024 Oct 30, 2024

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Thank u 🙂 

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Community Expert ,
Oct 30, 2024 Oct 30, 2024

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no problem

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New Here ,
Nov 03, 2024 Nov 03, 2024

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I solved the problem!! @KR Seals @Luiz157F 
I deleted the app and reinstalled it. Still dramatic. So i tought maybe the current Catalog is the problem. Maybe there is some error or bug wich is causing to not working as i want to. And yep that's it! Just created a new catalog. For example my last was Lightroom Catalog-v13-3. And i made a new one to Lightroom Catalog-v13-4. As i made that one i went on to import my photo's, withing seconds the original previews appeared and i could get started with my editing! 

Maybe it works for you as well? 

 

Kind regards! 

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New Here ,
Nov 03, 2024 Nov 03, 2024

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Thank you for the tip! I had already tried creating a new catalog, but it didn’t work. So, I disabled GPU usage, and that did the trick.

I think the issue is some incompatibility between the latest GPU driver update and LR. I downgraded to the previous GPU driver version, and that solved the problem. 

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New Here ,
Nov 02, 2024 Nov 02, 2024

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Same here.
I’d say my workflow has dropped by about 80% due to the delay in switching from one image to another.
Windows 11 Pro  /  i7-13700H 2.40 GHz  /  32.0 Gb  /  RTX4060 8Gb

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Mentor ,
Nov 02, 2024 Nov 02, 2024

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Be sure the anti-virus settings exclude Lightroom Classic, Photoshop and the image files. Since the anti-virus scans every thing, it could be slowing down LrC. There was an issue of exactly that on a recent thread on this forum.

 

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.

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