Loading Original Preview is slow

Forum|Forum|1 year ago
October 30, 2024
3 replies
688 views

Can someone please help me!
Last week i had a pop up in Lrc for a small update. I did the update but since then it work so slow.

Importating the pictures is working fine but the loading the original previews is taking forever.

Already brought my laptop to a specialist and they cleaned up the laptop from virusses and slow make anti-virus protection etc. So i am sure my laptop is not the problem (Asus Zenbook Flip 15 with ADM Ryzen 7).

Can anyone tell me what to do? I can't work on photo's when i can't see wich one i am clicking on.

Windows

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KR Seals

Community Expert

Be sure the anti-virus settings exclude Lightroom Classic, Photoshop and the image files. Since the anti-virus scans every thing, it could be slowing down LrC. There was an issue of exactly that on a recent thread on this forum.

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.

L

Luiz157F

Participant

Same here.
I’d say my workflow has dropped by about 80% due to the delay in switching from one image to another.
Windows 11 Pro / i7-13700H 2.40 GHz / 32.0 Gb / RTX4060 8Gb

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.